GBV Officer (Re-Advertisement) at GOALPrime Organization Nigeria (GPON)

About the Project

GPON is currently implementing a CPiE project with funding support from the United Nations Children’s Fund (UNICEF), in Maiduguri, Mafa, Jere, Damboa, Dikwa, Bama, Banki, Ngala and Konduga LGAs of Borno state. The purpose of this role is to coordinate and support all Gender-Based Violence Case Management-related activities.

The post holder will supervise Case Workers and GPON GBV Case Management support to S/GBV survivors who meet the inter-agency guidelines for case management and the minimum standards for child protection and Gender-Based Violence in humanitarian actions.

• The GBV Officer will be supervised directly by the Response Manager and technically supervised by the CPiE Coordinator.

Key Roles / Responsibilities

In collaboration with the Field Team, Response Manager, and CPiE Coordinator, the GBV Officer will be responsible:

• To ensure GBV survivors including child survivors and those at risk of GBV are identified and receive individual case management support by ensuring standard tools and procedures are in place and adhered to by case management team members.
• To manage, provide training and technical support to, and build the capacity of the full case management team.
• To coordinate with other GBV service providers on case management.
• Ensure that all GPON policies are upheld, as well as Emergency Gender-Based Violence Guidelines, Minimum Standards for Child Protection in Humanitarian Action, GBV Case Management Standard Operating Procedure, and Core Humanitarian Standards.
• Ensure the [GBV IMS Database] is set up, regularly updated, analyzed for trends in the caseload, and efficiently and confidentially managed in collaboration with the GBV IMS Officer [and relevant partner organizations (e.g. Ministry of Women Affairs and Social Development, etc)
• Provide support to reintegration activities, especially for women, girls, and boys formerly associated with armed groups in collaboration with humanitarian agencies
• Conduct regular capacity assessment and capacity building including coaching and mentoring of Case Workers to improve the quality of Case Management.
• Collaborate with other project staff to ensure referrals to other services such as psychosocial support, Mental health, and education/livelihoods interventions.
• Provide technical and management leadership to Case Workers in accordance with best practice and GPON policies, including its survivor and child-centered community-based approach.
• Ensure that solid case management, referral, and information management systems are in place for appropriate identification, responses, and follow-up for survivors of GBV.
• Ensure regular communication with Response Manager and CPiE Coordinator to integrate appropriate GBV in emergencies priorities in program design
• Ensure regular individual supervision, case review meetings with caseworkers, and case conferences are conducted to reflect on progress and accommodate the lessons learned and improve the case management system accordingly.

Staff Supervision & Development:

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Ensure timely completion and submission of regular program and staff reporting and annual performance reviews, as appropriate
• Assist with the recruitment of Case Workers.
• Ensure training, support, and ongoing capacity building opportunities for Case Workers
• Provide evaluations on Case Workers' performance in accordance with GPON Policies and Guidelines.

Qualifications and Experience:

• BA or equivalent in Social Science, Social Work, Psychology, Public Health, Human Rights or related degree desired
• At least 3 years experience in implementing child protection or Gender-Based Violence programs, preferable social work or case management, in humanitarian or development settings
• At least 2 years direct experience providing services to children at risk and survivors  of abuse, exploitation, and violence, providing gender-sensitive and child-friendly counseling services, and/or developing/implementing referral pathways and case management systems
• Previous experience supervising and managing a team in a cross-cultural setting especially Case Workers
• Demonstrated experience in capacity building and mentoring of staff
• Previous experience in emergency preparedness and response
• Experience working with case files and databases and providing regular documentation preferred.

Skills & Knowledge:

• Demonstrated understanding of the skills necessary to work with children and particularly vulnerable children
• Demonstrated ability to solve problems, think and plan strategically, and communicate with key actors in a dynamic and unpredictable operating environment
• Excellent community mobilization skills
• Strong skills in monitoring, evaluation, research, and conducting participatory, community-led assessments.
• Knowledge of Sphere and established international child protection/GBV standards, methodology, and tools
• Knowledge of community mobilization and facilitation techniques
• Computer skills (MS Word, Excel, Outlook, PowerPoint)
• Ability and willingness to work in a participatory manner with a diverse range of client communities
• Personal qualities: Team player, clear communicator, flexible, network-builder, able to handle pressure well under minimal supervision, and a commitment to child rights and gender equality
• Languages: Fluency in written and spoken English and knowledge and knowledge of the local language (Hausa, Kanuri)

Note: GPON and GPON workers must adhere to the values and principles outlined in GPON Standards for Professional Conduct. These are Integrity, Service, and Accountability. Following these values, GPON operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation, and Combating Trafficking in Persons

GPON is an Equal Opportunity Employer GPON considers all applicants based on merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, or disability.