F&B Supervisor at Uleval Technology

Summary

• We are recruiting An F&B Supervisor that will manage daily food & beverage operations, ensureexcellent guest service, team leadership, and adhereto quality/safety standards.
• Key duties include staff training, scheduling, inventory control, resolving customer complaints, coordinating with kitchen/bar, and maintaining cleanliness, all while driving efficiency and upholding high service levels for restaurants, hotels, or events.

Key Responsibilities

• Staff Management: Hire, train, schedule, coach, and motivate F&B staff; conduct performance evaluations.
• Operations: Oversee daily service, pre-shift meetings, ticket times, and smooth running of dining areas or events.
• Customer Service: Address guest concerns, resolve complaints, and ensure high satisfaction.
• Inventory & Supplies: Monitor stock, order supplies, manage inventory counts, and minimize waste.
• Quality & Standards: Maintain high food quality, presentation, cleanliness, and ensure compliance with health/safety regulations.
• Financials: Assist with managing labor costs, analyzing sales, and controlling food costs.
• Collaboration: Liaise with kitchen, bar, and management to ensure seamless service and promotions.

Essential Skills & Qualifications

• Interested candidates should possess an HND / Bachelor`s Degree with 3 - 10 years experience.
• Previous supervisory or hospitality experience.
• Strong leadership, communication, and problem-solving abilities.
• Excellent customer service focus and ability to work under pressure.
• Knowledge of food safety, hygiene, and inventory management.
• Flexibility to work irregular hours, including weekends and holidays.