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  • Posted: Jan 17, 2022
    Deadline: Feb 4, 2022
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    De Tastee Group is a leading quick service restaurant, Outdoor Caterers, Event Hall Managers and Home delivery hospitality outfit. Our sumptuous meals are produced under a very stringent hygienic environment with our branches located strategically with beautiful ambience for family and friends.Our event halls comes with ultra modern and vintage interior f...
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    Customer Care Personnel

    Job Description

    • Dealing with unhappy customers and handling complaints
    • Identify and assess customers’ needs to achieve satisfaction and provide professional customer support
    • Keep records of customers interactions and transactions
    • Communicate and coordinate effectively with internal departments
    • Follow company process accurately and efficiently
    • Handle dissatisfied customers in a polite and professional fashion
    • Greet and address customers in a friendly and respectful manner

    Job Requirements

    • A minimum of Secondary School Leaving Certificate (SSCE)
    • 0 – 3 years’ work experience
    • Ability to work in a fast-paced environment
    • Possess excellent verbal and written communication skills
    • Good problem-solving skills
    • Ability to stay calm when customers are stressed or upset
    • Ability to multi-task, prioritize and manage time effectively
    • Active listening skill, empathy and a team player
    • Candidates residing in Apapa, Bariga , Shomolu, Surulere, Yaba, Fadeyi, Iyana Oworo and Mushin axis are encouraged to apply.

    Salary

    • Attractive

    Method of Application

    Interested and qualified candidates should send their CV to: qsrjobslagos@gmail.com using the Job Title as the subject of the mail.

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