Field Service Technician - Niger at Daystar Power Energy Solution

Key responsibilities:

Operations & Maintenance

• Execute operational and maintenance procedures for all deployed power assets, including solar panels, batteries, inverters, diesel/gas generators, and hybrid systems
• Conduct preventive and corrective maintenance activities as scheduled or assigned by the Field Service Engineer or Manager
• Perform on-site troubleshooting, diagnostics, and resolution of system faults
• Monitor site equipment performance and escalate abnormalities promptly
• Ensure adherence to maintenance best practices to maximize asset lifespan and system reliability
• Maintain accurate logs, service reports, checklists, and documentation for internal records and client communication

Site Support & Service Delivery

• Support the achievement of site uptime targets (minimum 99% or higher per operational requirements)
• Assist with site installation tasks, system commissioning, equipment configuration, and component replacements
• Ensure proper handling and management of spare parts and tools
• Provide on‑site technical support during emergencies or system outages
• Interface with clients professionally, ensuring timely updates and issue resolution

Compliance & QHSE

• Comply strictly with all Quality, Health, Safety, and Environment (QHSE) standards
• Report hazards, unsafe conditions, and incidents immediately
• Ensure safe use of tools, PPE, and equipment at all times
• Support site audits and inspections

Coordination & Communication

• Work closely with Field Service Engineers, NOC, Projects, SCM, and QHSE teams for seamless service delivery
• Communicate site challenges promptly and recommend practical solutions
• Participate in training programs to upgrade technical skills and maintain competency in renewable energy systems

Working condition:

• Approximately 5% of time shall be spent in office environments with the remaining time in the field

Physical requirements:

• The Technician shall be capable of lifting up to 20kg; stand for an extended period of time; work in outdoor environment

Requirements

• Education: Minimum of an Ordinary national diploma or Higher National Diploma in Engineering Preferably Electrical, Electronics or Mechanical
• Experience:
• Minimum of 1-2 years' hands‑on experience in power systems maintenance (renewable energy experience is a strong advantage)
• Experience with installation, troubleshooting, or repair of electrical/solar/hybrid power systems preferred
• Language Proficiency: English
• Character:
• Self-motivated and demonstrate a sense of ownership with high level of commitment and the ability to thrive under pressure
• Passionate about quality of workmanship
• Good communication skills and ability to lead and work well in teams
• Discretion in dealing with sensitive information
• Highly organized with ability to manage multiple projects in parallel and prioritize competing demands, passion for renewable energy
• Skills & Competencies:
• Strong technical and analytical skills
• Ability to read and interpret technical diagrams and schematics
• Basic understanding of electrical safety standards
• Good communication and teamwork abilities
• High sense of responsibility, integrity, and attention to detail
• Proficiency with Microsoft Office tools (Excel, Word, etc.)
• Willingness and ability to travel frequently
• HSE certification is an advantage
• Flexible to travel domestically and internationally
• Must demonstrate proficiency with Microsoft Office (Microsoft Excel and PowerPoint in particular)