Culture and Growth Manager at Biz Afric Solutions

Role Summary

• The Culture and Growth Manager is a multi-disciplinary leadership role responsible for nurturing a high-performing, motivated team while driving the people-side of business growth.
• The ideal candidate will enhance internal team culture, lead talent development efforts, and collaborate cross-functionally to support organizational goals across international placements, curated events, and strategic expansion.
• This person serves as the bridge between people's experience and business outcomes—ensuring the team is inspired, supported, and aligned with the company’s mission to deliver transformative education services.

Key Responsibilities

• Foster a positive and inclusive work culture in hybrid and remote settings.
• Design and manage onboarding, team-building, feedback, and employee engagement initiatives.
• Implement professional development plans and track learning progress across departments.
• Develop a system for employee performance tracking and reward recognition.
• Work closely with leadership to align people strategies with revenue, partnership, and placement goals.
• Support the scaling of business operations, including recruitment for project-based roles (e.g. education fair support, outreach teams).
• Contribute to internal workflows and SOPs that improve efficiency and client delivery.
• Provide operational support for international student recruitment, partner school engagement, and post-event conversion tracking.
• Collaborate with events and placement teams to ensure adequate staffing, training, and support before, during, and after events.
• Ensure all team members involved in education fairs or webinars are well-prepared and aligned on deliverables.
• Lead post-event debriefs and internal performance analysis to identify process improvements.
• Manage internal communication systems, updates, and platforms (Slack, Trello, Notion, etc.).
• Create moments of connection: virtual check-ins, shoutouts, wellness challenges, and shared learning sessions.
• Act as a cultural ambassador—monitoring team morale, promoting core values, and flagging burnout or support needs.

Job Requirements

• Bachelor's Degree in Human Resources, Business Administration, Organizational Development, or related field. Master’s degree or HR/Leadership certifications (CIPM, SHRM, etc.) is a plus.
• 4 – 6 years of experience in a role combining HR, operations, and organizational development.
• Proven experience leading or supporting teams in high-growth, project-based, or service-oriented environments.
• Background in international education, events, consulting, or student services is highly desirable.
• Strong people leadership, emotional intelligence, and team-building capabilities.
• Ability to develop and implement people-centric systems and processes.
• Excellent verbal and written communication skills.
• Strategic thinker with strong problem-solving and decision-making ability.
• Comfortable working with productivity tools (Google Suite, Trello, HRIS platforms, Slack, etc.)

What Success Looks Like:

• Increased team engagement and retention in a growing organization.
• Streamlined onboarding and learning systems for faster team productivity.
• Well-executed event staffing and support with clear internal coordination.
• Direct contribution to a more structured, data-informed approach to business growth.

Salary
Open to negotiation.