Head, Human Resources and Administration at Personal Trust Microfinance Bank

FUNCTIONS & RESPONSIBILITIES

Recruitment & Selection

• Participate in the drive for operational excellence by managing the sourcing, selection, recruitment and placement in timely manner after approval is received.
• Drawing up offer of employment and induction process for new hires.
• Working with HOD’s in drafting of Job Descriptions.

Performance Development

Implement the standard performance management system across the bank ensuring a professional and consistent measure of staff performance with appropriate personal development plans.

Talent Management

Manage Organizational Talent Review Process & Succession planning sessions.

Employee Relations

• Provide support and advice on employee relations matters to all employees.
• Timely handling of all employee relation matters, ensuring correct disciplinary procedures are adhered to.
• Provide expert advice and guidance on the legal & HR implications of management decisions.

HR Administration and Reporting

• Maintain the HR database and manage the HR administration function.
• Review and approve contracts/amendments and correspondence to employees before issue.
• Operate an efficient leave management system.

Payroll, Compensation and Benefits

• Continue to deliver implemented Remuneration & Benefits strategy for the Bank.
• Ensure that compensation & benefit activities (pay, pension, etc) are delivered by the team on time and that information is accurate.

Support for Board Committees

• Prepare and disseminate information to enable the Board Committees to carry out their role and meet the objectives of the Board.
• Establish and maintain good working relationships with all committee members.
• Make presentations to the Board on matters under my brief.

Office Management

• Ensure prompt and sanitation of office management.
• Perform all other duties as may be assigned by Managing Director
• Required knowledge, skills and abilities
• Excellent customer relationship development/management

Industry Knowledge

• Legal Statutes & Banking Regulations/Compliance Management
• Results/Action Orientation

Presentation Skills

• Ability to manage multiple tasks
• Recruitment and Retention Skills

Supervisory Skills

People Management

Leadership

• Developing subordinates
• Conflict management
• Organization & coordination
• General managerial / administration

Generic Skills

• Inter-Personal Skills
• Communication Skills

Qualification

• A degree from a leading university
• MFB Certification Examination
• HR Certification
• Minimum of 3 years experience in a microfinance bank or other financial institution.