Front Desk/ Administrative Officer at Enpario Hall Schools

Job Description

• Will undertake all administrative and clerical duties
• Be an interface between the school management, parents and visitors.
• Be customer-focused and possess the ability to deal with enquiries from parents, guests/visitors and give accurate information and feedback.
• Be in charge of receiving, screening, redirecting and making official telephone calls, telephone enquiries on admission and other aspects of the school.
• Receive and direct students / parents / visitors to appropriate departments after conducting preliminary interviews.
• Conduct school tours when required.
• Keep and update students and staff record.
• Make appointments between school officials, parents and visitors
• Receive pupils and handling them back to their parents afterschool close.
• Maintain the record of all entries to and fro the school premises
• Work closely with Business Development Lead to create engaging content for school’s social media presence, including keeping social media channels updated and brand-focused.
• Seek out new social media avenues and ways of connecting with audience.
• Works with BD Lead to coordinate ad campaigns with social media strategy
• Writes and distributes e-newsletters to parents and stakeholders
• Take up other duties as assigned

Requirements

• B.Sc/HND in Mass Communication, Marketing, Computer Science or Social Sciences.
• Be Friendly, easy going, cheerful and well mannered.
• Proven experience as Front Desk representative, agent in relevant position
• Knowledge of office management and basic record keeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel, Word and PowerPoint)
• Strong communication and people management skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service focused
• Great appreciation of Social Media Technology, Networking and Advertisements.