Jobs at Unified Payment Services Limited

Job Objectives

• The Group Head, Payarena VAS and Verification, will provide strategic leadership and operational oversight for the Verification and Value-Added Services business unit.
• The role is responsible for driving innovation, ensuring regulatory compliance, expanding product offerings, and achieving revenue growth through customer-centric solutions.
• The Group Head will collaborate across functions, manage key stakeholders, and lead the team to deliver superior verification and VAS products that strengthen Payarena’s competitive position in the fintech ecosystem.

Duties and Responsibilities
Strategic Leadership & Business Growth:

• Define and execute the business strategy for the VAS and Verification group.
• Identify market trends, customer needs, and new opportunities for product development.
• Drive revenue growth, profitability, and market share expansion.
• Develop annual business plans, budgets, and performance goals.

Product Development & Innovation:

• Oversee the design, development, and deployment of verification and VAS products.
• Champion continuous innovation and integration of emerging technologies.
• Ensure solutions are scalable, secure, and aligned with industry best practices.

Operational Management:

• Manage day-to-day operations of the Verification and VAS group.
• Ensure compliance with all regulatory requirements (e.g., CBN, NCC, NIBSS, NDPC).
• Develop and monitor KPIs to track operational efficiency and customer satisfaction.
• Build partnerships with service providers, telcos, and third-party vendors.

Stakeholder Engagement:

• Act as the primary liaison between the business group and key internal/external stakeholders.
• Represent Payarena in industry forums, partnerships, and regulatory engagements.
• Build and maintain strong relationships with clients, partners, and regulators.

People & Performance Management:

• Lead, mentor, and motivate the Verification and VAS team.
• Build a high-performing culture that emphasizes accountability and innovation.
• Provide training, coaching, and career development opportunities.

Key Performance Indicators

• As agreed from time to time based on business exigencies.

Job Requirements
Education:

• Bachelor’s degree in Business Administration, Finance, Computer Science, Engineering, or related field. Master’s degree/MBA is an advantage.

Experience:

• Minimum of 14 years’ experience in fintech, digital payments, telecoms, or financial services, with at least 5 years in a senior leadership role. Post NYSC experience.

Key Competencies:
Knowledge/Experience:

• Strong knowledge of verification services (KYC, identity, background checks) and VAS (airtime, bills, digital services).
• Proven track record of driving business growth and managing P&L responsibilities.
• Strong regulatory knowledge and compliance management experience.
• Excellent leadership, communication, and stakeholder management skills.
• Analytical, strategic thinker with a passion for innovation and digital transformation.

Skill/Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

Staff Attraction, Motivation and Retention 

• Fill vacant roles within the department in a timely manner and provide
• opportunities for growth and development.
• Provide training, mentorship, and up-skilling programs.
• Recognize and reward individual and team achievements and contribution.
• Encourage open communication and feedback.
• Give employees autonomy and ownership of their work to motivate them.
• Foster a positive work culture that encourages collaboration, innovation, and
• creativity.
• Regularly engage direct reports to understand their needs and concerns.
• Foster a diverse and inclusive work environment that values different perspectives
• and backgrounds.

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Job Objectives

• To lead the technology platforms supporting Agency Banking operations, ensuring scalable financial inclusion services, reliable agent transactions, and seamless integration across digital banking channels

Duties and Responsibilities

• Manage agency banking platforms, agent applications, and device ecosystems.
• Oversee onboarding systems for agents and aggregators.
• Ensure platform availability supporting cash-in/cash-out and financial services.
• Lead integration with switches, wallets, core banking, and settlement systems.
• Monitor agent transaction performance and platform utilization.
• Implement fraud monitoring and transaction risk controls.
• Coordinate PTSPs, device vendors, and field technology support teams.
• Optimize agent settlement, reconciliation, and reporting processes.
• Drive innovation supporting financial inclusion and rural banking expansion.
• Ensure compliance with regulatory requirements for agency banking.
• Support deployment of new agent services and digital capabilities.
• Manage operational dashboards and performance analytics.

Staff Attraction, Motivation and Retention

• Provide strong leadership through continuous coaching, mentoring, and succession planning for team members. opportunities for growth and development.
• Drive structured learning, certification programs, and skills development aligned with evolving banking technologies and industry standards.
• Set clear performance objectives, conduct periodic evaluations, and ensure accountability against departmental goals and KPIs.
• Foster an inclusive, collaborative, and motivating work environment that promotes ownership, innovation, and job satisfaction..
• Promote professionalism, ethical conduct, knowledge sharing, and employee wellbeing to sustain productivity and long-term retention.
• Foster a positive work culture that encourages collaboration, innovation, and creativity.
• Regularly engage direct reports to understand their needs and concerns.

Job Requirements

• Education University: Candidates should possess a B.Sc., B.Tech. or B.Eng. (Minimum of 2:2) in Electrical/Electronics, Computer Engineering, Computer Science or Physics Electronics.

Certifications:

• ITIL v4
• Project Management Certification (PMP/Prince2).
• Digital Banking or Fintech Certification

Others:

• Minimum 10 years’ IT/FINTECH experience
• Strong exposure to agency banking, fintech, or payment platforms.
• Experience managing distributed transaction platforms.

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Job Objectives

• We are seeking a Payloft Team Member to join our dynamic team.
• The ideal candidate will have a strong background in fintech, e-commerce, and digital payments.
• This role involves managing digital payment operations, supporting product development, ensuring compliance, and delivering excellent customer and merchant experiences.

Duties and Responsibilities

• Support the development and execution of Payloft’s payment solutions within the e-commerce group.
• Oversee day-to-day digital payment operations, including transaction monitoring, reconciliation, and issue resolution.
• Collaborate with product, technology, and compliance teams to design and improve payment workflows.
• Conduct market research to identify opportunities for innovation in e-commerce payments.
• Ensure adherence to financial regulations, risk management policies, and compliance standards.
• Provide insights on customer and merchant feedback to improve Payloft products.
• Prepare reports and dashboards to track KPIs and department performance.
• Assist in onboarding and supporting merchants and partners using Payloft solutions.

Key Performance Indicators

• As agreed from time to time based on business exigencies.

Job Requirements
Education:

• Bachelor’s Degree in Finance, Business Administration, Economics, Computer Science, or a related field.

Experience:

• Minimum of 3 years of relevant work experience in fintech, digital payments, e-commerce, or financial services. Post NYSC experience.

Key Competencies:
Knowledge / Experience:

• Strong understanding of payment systems, digital wallets, and online transaction processes.
• Familiarity with regulatory frameworks, risk management, and compliance in financial services.
• Excellent problem-solving, analytical, and communication skills.
• Proficiency in MS Office, payment platforms, and relevant fintech tools.
• Ability to work collaboratively in a fast-paced, innovative environment.

Preferred Attributes:

• Experience with APIs and payment integrations.
• Knowledge of emerging fintech trends (blockchain, BNPL, digital currencies).
• Project management and stakeholder engagement experience.

Skill / Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

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Job Objectives

• The Group Head – Payarena Mall will be responsible for the strategic leadership, operational governance, and business performance of the Fashion & Lifestyle and General Merchandise verticals.
• This role requires a deep understanding of e-commerce dynamics, strong vendor and category management skills, and experience leading cross-functional teams across marketing, operations, merchandising, logistics, and customer experience.

Duties and Responsibilities

• Define and execute the business strategy for both the Fashion & Lifestyle and General Merchandise departments.
• Lead category growth through assortment planning, pricing strategy, vendor acquisition, and brand partnerships.
• Drive key metrics including traffic, conversion, GMV, customer retention, and profitability.
• Oversee merchandising, campaign planning, online merchandising, and promotions to enhance customer engagement and sales.
• Collaborate with marketing, product, technology, and logistics teams to deliver a seamless end-to-end customer experience.
• Establish strong vendor management frameworks—ensuring quality control, pricing consistency, and timely fulfillment.
• Monitor performance data and consumer insights to refine strategy and inform decision-making.
• Ensure operational excellence across supply chain, inventory, and fulfillment processes.
• Represent Payarena Mall at leadership forums and collaborate closely with executive management on strategic initiatives.

Key Performance Indication

• As agreed from time to time based on business exigencies.

Requirements

• Education: A Degree / HND Bachelor’s degree in Finance, Business, Engineering, Computer Science, or a related discipline.
• Experience: Minimum of 14 years of experience in e-commerce, retail, digital marketplaces, or consumer goods—with at least 5 years in a senior leadership role. Post NYSC experience.

Key Compentencies:
Knowledge / Experience:

• Proven experience scaling or managing online retail operations across multiple categories.
• Strong knowledge of digital merchandising, vendor management, marketplace dynamics, and user acquisition strategies.
• Excellent business acumen, data-driven decision-making ability, and strong commercial instincts.
• Exceptional leadership, communication, and cross-functional collaboration skills.
• Demonstrated ability to build and manage high-performance teams in a dynamic environment.
• Entrepreneurial mindset with a passion for innovation and operational efficiency.
• Prior experience at or working with large e-commerce platforms (e.g., Jumia, Konga, Amazon, Shopify-based marketplaces).
• Understanding of digital payments, logistics integrations, and omnichannel commerce models.
• Experience managing a tech-enabled marketplace or startup from early stage to growth.

Staff Attraction, Motivation and Retention

• Fill vacant roles within the department in a timely manner and provide opportunities for growth and development.
• Provide training, mentorship, and up-skilling programs.
• Recognize and reward individual and team achievements and contribution.
• Encourage open communication and feedback.
• Give employees autonomy and ownership of their work to motivate them.
• Foster a positive work culture that encourages collaboration, innovation, and creativity.
• Regularly engage direct reports to understand their needs and concerns.
• Foster a diverse and inclusive work environment that values different perspectives and backgrounds.

Skill / Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

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Job Summary 

• Payarena Mall, the digital commerce arm of our fintech company, is seeking a seasoned Business Relationship Officer to drive vendor engagement and category growth within the Fashion & Lifestyle department.
• The ideal candidate will play a key role in developing and managing high-value merchant relationships, curating competitive product selections, and ensuring operational excellence across the category.
• This position requires a combination of relationship management expertise, e-commerce awareness, and a strong interest in the fashion and lifestyle industry.

Duties and Responsibilities

• Identify, onboard, and manage top-tier fashion and lifestyle merchants (apparel, footwear, accessories, beauty products, etc.).
• Develop and maintain strong commercial relationships with vendors, focusing on growth, retention, and category competitiveness.
• Analyze vendor performance, sales data, and market trends to optimize product assortment, pricing, and promotions.
• Collaborate with marketing, content, and operations teams to execute campaigns and ensure optimal merchant visibility on the platform.
• Support the implementation of sales strategies and category expansion plans aligned with Payarena Mall's business goals.
• Ensure merchants meet SLAs on product availability, fulfillment, and customer service.
• Resolve merchant issues promptly and maintain accurate records of engagements and agreements.
• Act as a liaison between merchants and internal stakeholders to ensure seamless collaboration and platform usage.

Key Performance Indicators

• As agreed from time to time based on business exigencies.

Requirements
Education:

• Bachelor’s degree in Business Administration, Marketing, Fashion Merchandising, or a related field.

Experience:

• Minimum 5 years of relevant experience in vendor relationship management, fashion retail, or e-commerce. Post NYSC experience.

Knowledge / Experience

• Strong understanding of Nigeria’s fashion retail market and online consumer behavior.
• Proven experience managing merchant performance and driving commercial growth.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills with proficiency in Excel and data visualization tools.
• Experience working with e-commerce platforms or marketplaces (e.g., Jumia, Konga, Shopify) is a plus.
• Ability to work independently and handle multiple merchant accounts simultaneously.

Preferred Attributes:

• A genuine passion for fashion, lifestyle products, and digital commerce.
• Entrepreneurial mindset and commercial acumen.
• Experience working in a startup or dynamic retail environment.
• Understanding of inventory management, pricing strategy, and digital merchandising.

Skill / Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

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Job Objectives

• As a Head, Public Sector, will be responsible for driving the strategic engagement, growth, and performance of our public sector initiatives—leading the development, deployment, and adoption of innovative payment solutions across federal, state, and local government agencies.
• This leadership role requires a deep understanding of government operations, regulatory environments, and fintech ecosystems, combined with a strong track record in public sector relationship management and business development.

Responsibilities

• Strategic Leadership: Define and execute the department’s growth strategy in alignment with the company’s vision for public sector engagement and digital transformation.
• Government Relationship Management: Build and sustain high-level relationships with MDAs, regulatory bodies, public enterprises, and other key stakeholders.
• Solution Deployment & Expansion: Oversee the design, customization, and rollout of payment and revenue collection solutions for public institutions.
• Team Management: Lead and mentor a team of public sector professionals; drive accountability, performance, and development within the team.
• Cross-functional Collaboration: Work closely with legal, compliance, technology, product, and operations teams to deliver effective and compliant public sector solutions.
• Performance Monitoring: Develop KPIs and performance dashboards to track adoption, usage, revenue contribution, and operational efficiency.
• Regulatory Intelligence: Monitor government policies, reforms, and digital initiatives that may impact the fintech landscape; serve as the voice of the public sector internally.
• Advocacy & Representation: Represent the company at key industry engagements, stakeholder forums, and public-private partnership dialogues.

Key Performance Indication

• As agreed from time to time based on business exigencies.

Requirements

• Education: Bachelor’s degree in Public Administration, Political Science, Economics, Business, or a related field (Master’s degree or MBA is a plus).
• Experience: Minimum 10 years of relevant experience in public sector engagement, digital payments, fintech, or financial services—at least 3 years in a leadership role. Post NYSC experience.

Key Compentencies:
Knowledge/Experience:

• Proven track record of managing government relationships and driving adoption of technology-driven solutions.
• In-depth understanding of public sector procurement, government payment systems, and policy frameworks.
• Exceptional leadership, communication, and stakeholder management skills.
• Strategic thinker with strong analytical and business development capabilities.
• Proficient in Microsoft Office Suite, with experience using CRM and reporting tools.
• Previous experience working with or within public sector institutions, ministries, or government-owned enterprises.
• Familiarity with NITDA, EFCC, FIRS, CBN policies, and national digital transformation agendas.
• Ability to navigate political and regulatory complexities with diplomacy and tact.

Skill/Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

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Job Objectives

• The Relationship Officer – Other Financial Institutions (OFIs) is responsible for managing and expanding strategic partnerships with microfinance banks, mortgage banks, finance companies, digital lenders, and other non-bank financial institutions.
• The role focuses on driving business growth through collaboration, integration, and cross-selling of the company’s fintech solutions and payment services, while ensuring strong relationship management, compliance, and operational excellence.

Duties and Responsibilities
Partnership & Relationship Management:

• Develop and maintain productive business relationships with key decision-makers in other financial institutions (OFIs).
• Serve as the primary point of contact for partner institutions, ensuring timely communication and issue resolution.
• Identify partnership opportunities that align with the company’s financial inclusion and revenue growth objectives.
• Negotiate and manage partnership agreements, SLAs, and commercial terms.
• Conduct periodic performance reviews with partners to assess service quality, transaction performance, and growth potential.

Business Development & Growth:

• Drive adoption of the company’s payment and fintech solutions across partner OFIs.
• Collaborate with internal product, technology, and operations teams to onboard new partners and deploy services efficiently.
• Identify and execute initiatives that enhance transaction volumes, float balances, and cross-platform activities.
• Support product innovation and joint solutions targeted at the OFI segment.

Operational & Risk Management:

• Monitor and ensure partner compliance with regulatory requirements, internal policies, and operational standards.
• Resolve operational challenges in collaboration with internal support teams.
• Track and reconcile financial transactions, settlements, and partner accounts as required.
• Maintain accurate and updated partner records in CRM or internal systems.

Performance Monitoring & Reporting:

• Analyze partner performance metrics and prepare periodic business and performance reports.
• Provide insights on market trends, competitor activities, and emerging opportunities in the OFI space.
• Support management decision-making through data-driven reporting and recommendations.

Key Performance Indicators

• As agreed from time to time based on business exigencies.

Job Requirements
Education:

• Bachelor’s Degree in Finance, Economics, Business Administration, Banking, or a related field.

Experience:

• Minimum 5 years of relevant experience in relationship management, partnership development, or business development within the financial services or fintech sector within the OFI segment. Post NYSC experience.

Key Requirements
Knowledge/Experience:

• Understanding of the regulatory landscape and operational models of non-bank financial institutions in Nigeria.
• Strong interpersonal, communication, and analytical skills.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint); familiarity with CRM platforms is an advantage.
• Ability to manage multiple accounts, prioritize tasks, and deliver on performance targets.

Preferred Attributes:

• Experience in a fintech, MFB, finance house, or B2B payment service provider.
• Familiarity with digital channels such as APIs, wallets, and agency banking platforms.
• Strong customer orientation with a problem-solving mindset.
• Ability to work both independently and collaboratively in a structured environment.

Skill / Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

go to method of application »

Job Objectives

• Payarena Mall, the digital commerce arm of our fintech company, is seeking an experienced and commercially driven Head of General Merchandise to lead and scale the department.
• This role is responsible for the strategic direction, vendor portfolio growth, product assortment optimization, and revenue generation across a wide range of non-fashion categories such as electronics, home & kitchen, personal care, baby products, office supplies, and more.
• The ideal candidate will have deep experience in e-commerce or retail, exceptional leadership capabilities, and a strong commercial mindset to drive growth, profitability, and market competitiveness.

Duties and Responsibilities
Strategic Leadership & Category Management:

• Define and execute the strategic roadmap for the General Merchandise Department, aligned with Payarena Mall’s overall vision and growth targets.
• Lead category planning, assortment strategy, and pricing initiatives to improve customer experience and drive conversions.
• Identify trends and demand patterns to expand and optimize the product offering across key verticals.

Vendor & Partner Management:

• Acquire, manage, and grow relationships with high-impact vendors, distributors, and brand partners.
• Negotiate commercial terms, supplier incentives, exclusivity deals, and strategic campaigns.
• Monitor vendor compliance with SLAs on pricing, quality, stock availability, and fulfillment.

Revenue & Performance Management:

• Drive revenue growth through assortment expansion, product bundling, pricing strategy, and promotions.
• Track sales performance, conversion metrics, and customer feedback; use insights to adjust strategy and enhance performance.
• Ensure effective execution of merchandising, catalog management, and content optimization.

Team Leadership & Collaboration:

• Lead and mentor a team of category managers, business development executives, and account officers.
• Collaborate cross-functionally with marketing, technology, logistics, customer service, and finance to ensure operational excellence.
• Foster a culture of accountability, innovation, and continuous improvement.

Key Performance Indicators

• As agreed from time to time based on business exigencies.

Job Requirements

Education:

• Bachelor’s Degree in Business Administration, Supply Chain, Marketing, or related field (MBA is a plus).

Experience:

• Minimum 10 years of relevant experience in e-commerce, retail, or FMCG—minimum 3 years in a senior leadership role. Post NYSC experience.

Key Requirements
Knowledge / Experience:

• Proven track record in managing multiple product categories and delivering commercial success.
• Deep understanding of vendor ecosystem, inventory planning, pricing strategies, and customer behavior.
• Strong leadership, negotiation, and analytical skills.
• Excellent written and verbal communication.
• Proficiency in Excel, ERP systems, and e-commerce dashboards (e.g., Shopify, Magento, WooCommerce).

Preferred Attributes:

• Previous experience in managing general merchandise categories on an e-commerce platform.
• Strong market knowledge of consumer goods in Nigeria.
• Results-oriented with a passion for retail and customer satisfaction.
• Ability to thrive in a fast-paced, data-driven, and evolving environment.

Skill / Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.