Employee Human Resources Manager at GE - General Electric

Ref No: 3228277
Locations: Abuja, Nigeria, Ghana
Job Function: Human Resources
Business Segment:  Healthcare Human Resources

Role Summary

• In this role, you will be the first point of contact for People Leaders and employees to provide counsel, coaching and support on HR fundamentals and employee related questions.
• You will execute our key HR initiatives, providing available and responsive internal employee support, and driving HR functional excellence and process improvement.
• You will also act as the HR manager of record for a client group.
• This role covers West & Central Africa including Nigeria & Ghana.

Essential Responsibilities

• Provide dedicated guidance and coaching to multiple senior leaders and employees within a complex business environment, including supporting multiple matrixed organizations with acquired businesses, union relations, or global footprints
• Provide dedicated guidance and coaching to multiple managers and employees with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate
• Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business Partners; navigates employees and manager to HR Services when it is the more appropriate resource
• Partner with HR Business Partners and O&TD professionals to execute business-specific HR strategies
• Ensure that all employee relations issues are properly identified, reported, investigated and resolved
• Provide advice and counsel to managers and employees to ensure consistent application and integration of policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment
• Lead key HR processes including compensation planning and compliance
• Conduct HR training and support for functional processes like PD, Session C, Salary Planning, New Employee Orientation and New Manager Assimilation
• Assist with other HR special projects or initiatives as needed
• Maintain and protect confidential data with utmost scrutiny, judgment, and care

Qualifications/Requirements

• Bachelor's Degree from an accredited university or college in related area (or a high school graduate/GED or equivalent
• Minimum 6 years of relevant HR work experience (can include internships)
• Required to travel % of the time (if applicable)
• French speaking capability will be an added advantage.

Desired Characteristics:

• Passionate, employee advocate who wants to make a difference in the organization by helping employees succeed
• Approachable and responsive resource able to connect with employees at all levels
• Desires employee-facing work; willingness to make horizontal moves to develop HR expertise
• Strong customer service focus, with a high level of responsiveness
• Supportive team player with a strong drive to create a positive work environment; ability to diffuse a tense situation
• Applies solid judgment ensuring integrity, compliance, & confidentiality
• Strong interest in innovative HR solutions and process improvement
• Understanding of HR concepts and principles with expertise in a specialty area such as staffing, analytics, facilitation, etc
• Strong problem solving skills; ability to make independent decisions, manage conflicting priorities in a fast paced environment
• Sound knowledge of local labor laws and government requirements
• Detailed-oriented with excellent organizational & documentation skills
• Proponent of the segmented HR model, understands the benefits
• Bachelor's or Master's degree in Human Resources
• GE HRLP Graduate or graduate of a similar program
• PHR/SPHR certification