Mercy Corps Nigeria Job Recruitment (8 Positions)

Location: Gombe
Reports Directly to: Director of Humanitarian Programs and Country Security Focal Point
Works Directly with: Finance, Program and Operation Teams.
Supervisory Responsibility: None

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Security Officer will focus on the protection and well-being of Mercy Corps International and National personnel who work under circumstances that are frequently difficult, dangerous and sometimes life-threatening as well as ensure all reasonable steps are taken to safeguard Mercy Corps’ assets and operations.

Essential Job Functions

• Develop, disseminate and regularly update written Security Plan and tools (this includes information pertinent to the area of operations such as detailed threat assessment, standard operating procedures (personnel movement & transport, office, warehouse, landmines and UXO, telecommunications, incident report sheets, etc.), asset protection, contingency plans for incidents, emergency evacuations policy, etc.).
• On-going monitoring of the political, social, economic and military situation, identifying trends relevant to the security situation.
• Lead safety and security assessments.
• Coordinate with other team members to ensure staff knows how to identify health risks, how to protect against illness, injury and stress, and how to obtain proper support or medical treatment.
• Ensure that all individuals understand personal responsibilities for their own safety.
• Ensure operational plans and budgets reflect responsibilities for staff management, training, support, security and well-being.
• Advise on technical areas of operation (i.e., Finance Manager on cash withdrawal/ deposit and payroll procedures; Transport/Fleet manager on seat belt policy, defensive driving, etc.)
• Represent Mercy Corps and coordinate amongst all actors (state, military, UN, NGO, etc.) on all matters pertaining to safety and security. Share security-related information with other members of the humanitarian community.
• Set clear standards for security and develop an individual and collective sense of security and safety awareness and responsibility.
• Create a positive security profile and ensure that security planning becomes an integral part of day-to-day operations.
• Monitor that all staff follow appropriate security and safety precautions and procedures and never risk their lives to protect Mercy Corps property. Clearly articulate consequences of not doing so.
• Coordinate staff briefing and appropriate training in safety and security procedures.
• Organize regular security meetings and provide an opportunity for team members to voice security-related concerns.
• Record and report immediately all significant threats to staff and security, and all security and safety incidents to national and regional offices.
• Work with staff to ensure appropriate steps are taken to safeguard office premises, equipment and residential property.
• Advise on site selection for office building/ logistical/ residential accommodation.
• Assist in developing guidelines for staff when travelling.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Previous security training or experience is required. He/she should have received UN, or similar formal security training.
• Advanced University Degree from an accredited educational institution in a relevant discipline such as political science, international relations, conflict studies, international law with a focus on security and risk management;
• Additional technical certification in relation to security and risk management such as security management, close protection, counter-terrorism, intelligence management, hostage management, operational planning and investigation, crisis management and emergency or disaster planning;
• Senior Staff College (military or police) training;
• Proven report writing abilities are essential for this post.
• Computer skills are essential especially MS Word and Power Point.
• Additional management, programme and project management qualifications are a plus.
• Fluency in English and Hausa is required.

Success Factors

• He/she should be fully conversant with all aspects of security procedures and general safety and safe practice in the work place.
• He/she must have and exercise strong training and communication skills in a multi-cultured work environment.
• He/she must possess excellent leadership and organizational skills and have a flexible and analytical approach to problem solving.
• He/she must have the ability to troubleshoot bureaucratic hurdles and problem solving so as to facilitate program activities throughout the country.
• Must be diplomatic and follow protocols on representation and reporting. Must be able to work independently and show initiative. Good organizational skills are necessary.

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Location: Gombe
Supervisory Responsibility: None
Reports Directly To: Program Officers and Program Coordinator
Works Directly With: Finance, Program and Operation Teams.

Job Description
Program/Department Summary:

• The current funding opportunity's goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria.
• The current funding opportunity's goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection.
• Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary:

• The program assistant will assist the program teams in the day to day implementation of all program activities in the areas of intervention.

Essential Job Functions

• Assist program officers to ensure program progress according to the developed schedule and work plan.
• Assist in the coordination in target geographical areas.
• Support in the process of beneficiary registration, community mobilization and sensitization.
• Assist in promoting community participation and inclusion so as to encourage community ownership over activities implemented.
• Ensure equal representation of various community groups in the implementation of activities.
• Assist in the facilitation of community meetings, focus group discussion and other as required by the program.
• Keep program officers and management updated with regards to security situation in the project implementation area.
• Provide weekly field reports, capturing activities progress, lessons learned as well as general situation and community updates and needs.
• Document lessons learned and success stories on the project.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• 1-2 years of working experience. Previous experience in community work is highly preferred.
• Proven ability to develop and maintain good relation with the local communities and project beneficiaries.
• Demonstrated skills in planning, organizing and reporting
• Bachelor degree in relevant field or equivalent experience is highly recommended
• Ability to work under pressure
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• The successful candidate will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources.
• S/He will be highly motivated, with initiative and capable to work without direct supervision.
• S/he will be willing to conduct field travels and work in ethnically and culturally diversified and fast growing team.

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Location: Adamawa
Supervisory Responsibility: None
Reports Directly To: Procurement and Logistics Officer
Works Directly With: Finance, Program and Operation Teams.

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Driver will work within the Logistics department of Operational Support structure, committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries.
• The driver will provide safe, transport services for MC program and support staff in Adamawa. The driver will adhere to all traffic and MC safety rules and follow the transport guidelines required by the MC transport department.

Essential Job Functions

• Operate MC vehicles as assigned by supervisor;
• Maintain vehicle log-sheets in accordance with MC policies/regulations;
• Check the vehicle conditions after each trip/routinely - report needs and problems to transport management;
• Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor;
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.;
• Keep the vehicle ready, clean and on standby - ready for use at all times;
• Assist, as required, with logistics in the office and guesthouse daily workloads;
• Cooperate and be of assistance to staff and visitors - assist in troubleshooting potential problems during daily business;
• Report all maintenance needs of the vehicle to transport management on a regular basis;
• Undertake field assignments as assigned;
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Valid drivers license and experience driving 4x4 vehicles.
• Must demonstrate knowledge and application of all safety and traffic rules.
• Basic understanding of English and fluency in Hausa.
• Knowledge of routes, duty stations, project areas, the NGO and diplomatic community is required.

Success Factors:

• A clear understanding of driver ethics as well as the willingness and ability to enforce compliance with Mercy Corps policies and procedures is essential.
• A high level of personal integrity, honesty and transparency in all dealings is essential.
• The ability to interact effectively with international and national staff members is required.
• A demonstrated ability to work quickly and accurately, meet deadlines and process information in support of changing program activities is necessary.

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Location: Adamawa
Supervisory Responsibility: None
Reports Directly To: Program Coordinator and Director of Humanitarian Programs
Works Directly With: Finance, Program and Operation Teams

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Monitoring and Evaluation (M&E) Officer will support the program teams with technical oversight and direction on all monitoring and evaluation needs across implementing area.
• S/he will be responsible for timely and quality reporting and ensuring efficient and effective M&E systems are in place.
• The M&E Officer will be responsible for providing program staff with the information and training to capture monitoring metrics regularly and efficiently.
• S/he will coordinate with program staff regularly providing technical oversight, problem-solving and support.
• S/he will be responsible for learning and applying new learnings to M&E systems.

Essential Job Functions

• In coordination with program staff adapt existing M&E systems to monitor and evaluate project activities and impact, in accordance with existing Mercy Corps DM&E guidelines.
• Manage capturing data across program interventions and analyze data collected during monitoring and evaluation activities.
• Oversee data tracking and analysis on regular basis and ensure that data and metrics in field reports are accurate.
• Write, edit, and summarize field reports to develop quality and informative monthly and quarterly reports for donors and internal teams.
• Work with the program team to identify opportunities to innovate M&E systems.
• In partnership with program team document lessons learned and best practices for dissemination within Mercy Corps, to donors, other agencies and interested parties
• Support pre and post monitoring, need assessments, survey, focus groups and evaluation or verification as well as other studies at the project and program levels.
• Utilize standard Mercy Corps assessment tools and help in developing new tools.
• Provide input on the design and implementation of baseline studies, mid-term evaluations and final evaluations.
• Conduct regular field visits to meet the beneficiaries, coordinate with project officers, to capture data correctly and efficiently to ensure regular and accurate information.
• Track and report lessons learned, prepare success stories about the program and share with management for wider circulation.
• Work closely with program teams for filing/archiving documentation both softcopies and hardcopies.
• Maintain relevant program and correspondence files related with DM&E.
• Manage M&E tasks related to closing out projects and checking final project evaluation documents.
• Produce other reports as requested by management (this may include research for new projects or programs or information requested by the donors, among other things)
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/S in relevant field or other similar field; MA/MS/MBA or equivalent preferred.
• At least 1 year of experience in development, implementation, monitoring and evaluation or other learning efforts is required.
• Experience developing and disseminating regular communication materials and updates
• Experience conducting rapid needs assessments.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint)
• Experience with social media and other multi-media tools preferred.
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• Skilled writer and synthesizer of diverse and complex information, helping teams generate new insights into their work, the needs of their countries and the region, and how program impact can be scaled.
• Talent for organizing and cataloguing information essential
• Sense of creativity essential
• Positive attitude and ability to work well on a team is essential
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required
• Ability to understand the larger picture while remaining focused on the details
• Ability to work with diverse groups of people
• Conscientious, with an excellent sense of judgment

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Location: Adamawa
Reports Directly to: Senior Finance Officer with indirect reporting on technical aspects to the Finance Manager in Abuja.
Works Directly With: Finance, Program and Operation Teams.
Supervisory Responsibility: None

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• Stationed in Adamawa under the umbrella of the humanitarian response, the Finance Officer under the direction of the Senior Finance Officer in Gombe and with technical assistance from the finance department in Abuja, will assist in the processing and recording of payment transactions in timely and accurate manner as well as provide financial review and support to the programs. This position requires extensive travel to the field locations in Adamawa state.
• For the finance specific role, the Finance Department is responsible for all financial functions including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively.

Essential Job Functions

• Review employee expense reports, cash advance requests and travel approval requests within financial review authority for accuracy, completeness and compliance.
• Review procurement documentation within financial review authority for accuracy, completeness and compliance.
• Review payment requests within financial review authority for accuracy, completeness and compliance.
• Ensure all expenses are within assigned project budgets.
• Prepare checks or wire transfer requests based on fully approved documents and present to approved check-signers for review and signature.
• Prepare bank payment vouchers and ensure that all bank transactions are properly and fully documented.
• Record payment vouchers daily in the appropriate batch in Navigator, ensuring information in Navigator is as accurate as possible, including dimensions and expense details.
• Prepare timely and accurate month end reconciliations, ensuring all entries on the bank statement are accounted for, and follow up for completeness in a timely manner.
• Prepare monthly cash flow projections for program needs in coordination with program and operations and submit to Abuja.
• Contribute to an efficient filing system such that files are updated, complete and safeguarded
• Respond to staff requests for information regarding invoices and their program budgets in a proactive and timely manner. Escalate to Finance Manager if necessary.
• Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.
• Travel is required to different locations for the humanitarian programs including but not limited to Gombe and Adamawa.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Three or more years of bookkeeping, accounting and finance. Experience in development sector is desirable.
• A Degree in Accounting or a relevant Business field is desirable.
• Strong computer skills in MS Office programs, particularly Excel is a must.
• Accuracy in the processing of cash transactions, mathematical aptitude and attention to detail
• Excellent oral and written English skills
• Fluency in Hausa language is needed

Success Factors:

• A clear understanding of finance and procurement ethics as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. A high level of personal integrity, honesty and transparency in all cash handling is absolutely essential. The ability to interact effectively with international and national staff members is required. A demonstrated ability to work quickly and accurately, meet deadlines and process information in support of changing program activities is necessary.

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Location: Adamawa
Supervisory Responsibility: None
Reports Directly To: Protection Coordinator
Works Directly With: Finance, Program and Operation Teams.

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Monitoring and Evaluation (M&E) Officer will support the program teams with technical oversight and direction on all monitoring and evaluation needs across implementing area.
• S/he will be responsible for timely and quality reporting and ensuring efficient and effective M&E systems are in place.
• The M&E Officer will be responsible for providing program staff with the information and training to capture monitoring metrics regularly and efficiently.
• S/he will coordinate with program staff regularly providing technical oversight, problem-solving and support.
• S/he will be responsible for learning and applying new learnings to M&E systems.

Essential Job Functions

• Support in project start-up and ongoing project management and administration of activities including beneficiary identification, distribution site selection, planning and implementing the distributions, working with partners and facilitating monitoring.
• Contribute to all field work, including identifying beneficiaries and vendors, participating in distributions, monitoring and supporting beneficiaries during the shopping periods, coordinating with community leaders and other stakeholders and other field-based tasks as assigned.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Contribute to effective program reporting, monitoring and evaluation systems for both internal and external use in coordination with the other program staff.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Conduct monitoring and data collection as directed by the Program Coordinator Manager, assisting with specific surveys or assessments as needed.
• Contribute to providing the Program Coordinator with up-to-date information on the affected and targeted community and coordinates beneficiary lists and numbers with different stakeholders.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/S in relevant field required; MA/MS/MBA or equivalent preferred.
• 3 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general program management experience required.
• Prior experience implementing distributions is required, preferably in a non-camp setting. Experience with cash distributions strongly preferred.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Experience with running assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.
• S/he is a problem solver, who is adept in successfully dealing with issues of complexity.
• S/he is an active listener and contributor, working to create a strong team share ideas and learn

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Location: Adamawa
Reports Directly to: Senior Finance Officer with indirect reporting on technical aspects to the Finance Manager in Abuja.
Works Directly with: Finance, Program and Operation Teams.
Supervisory Responsibility: None

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Protection Officer will be responsible for the implementation of protection and gender project activities and protection mainstreaming in Mercy Corps northeast Nigeria program portfolio.
• S/he will assist in strengthening the organizational capacity to address protection risks in the context of northeast Nigeria.
• S/he will have responsibility for the implementation of strategies and activities developed to address and mitigate protection risks.
• S/he will work extensively with other sectors to ensure that protection principles are being incorporated into all program activities to strengthen the integrated nature of Mercy Corps’ work.

Essential Job Functions

• Follow and implement the guidelines of the protection strategy developed within the program.
• Provide technical inputs and guidance to protection interventions.
• Take ownership of integration and mainstreaming of protection, with an emphasis on enhancing program quality.
• Conduct workshops and trainings for Mercy Corps staff, community leaders and volunteers and women’s groups to promote and institutionalize protection principles.
• Participate in cross-departmental collaboration and coordination in order to ensure that protection is mainstreamed into all program activities.
• Support the roll out of protection best practices based on the operational context of northeast Nigeria.
• Contribute to the implementation of assessments, monitoring and analysis to better understand and respond to protection risks.
• Ensure the effective implementation and integration of gender sensitive monitoring and evaluation systems and protection monitoring methodologies into all stages of the program.
• Participate in the design, planning and implementation of protection activities to ensure that protection activity objectives are met.
• Supervise psychosocial support to survivors of GBV, including case management and referrals.
• Prepare internal and external reports on protection activities within agreed deadlines as required.
• Represent Mercy Corps as required in working relationships with all stakeholders - including NGOs, clusters, UN agencies and community based organizations to enhance cooperation and coordination.
• Attend protection coordination meetings and/or represent Mercy Corps in other relevant forums as requested, and ensure that relevant information is shared internally as appropriate.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Bachelor's Degree in relevant field or equivalent experience
• 3-5 years of professional experience in protection programming (both stand alone and mainstreaming) or equivalent combination of education and experience
• Strong understanding of protection principles, likely protection concerns and conflict sensitivity in the context of northeast Nigeria.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors

• The successful candidate will combine strong technical skills, experience in protection programs, and a can-do attitude.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.

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Location: Adamawa
Supervisory Responsibility: None
Reports Directly to: Program Coordinator under the technical guidance of the Watsan Consultant
Works Directly with: Finance, Program and Operation Teams.

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Watsan Officer is responsible for both the soft and hardware components of the water and sanitation infrastructure activities of the ECHO program in targeted implementation area.
• The Watsan officer will assist in supervision of the all works related to implementing infrastructure improvement; and provide input on monitoring and evaluation of the project.

Essential Job Functions

• Under the guidance of Watsan consultant, provide input into design and conduct water and sanitation infrastructure improvement in targeted areas.
• Supervise the planning and performance of monitoring of water and sanitation projects.
• Ensure and promote appropriate health messages related to water, sanitation and hygiene behaviors in targeted communities
• Promote community involvement and ownership in all water and sanitation activities and infrastructure projects and assist with hand-over activities
• Perform final inspection of completed water and sanitation infrastructure projects, and ensure that technical, safety and environmental standards have been met.
• Conduct regular monitoring to the water and sanitation infrastructure project conducted by contractor.
• Conduct regular quality control visit to monitor the quality of water and sanitation infrastructure project.
• Provide regular capacity building to Community Water Groups on water and sanitation issues
• Prepare project designs, estimates and drawings as required, including a list of materials & labor, technical specifications needed, contract documents and project implementation plans.
• Based on the complexity of design or magnitude of the project, decide if the project should be managed by a qualified contractor or through a community managed process.
• Provide training to the program teams for the preparation of construction supervision check list or each engineering design.
• Review and finalize each construction supervision check list prepared by the program teams.
• Assist the procurement manager by providing all technical specifications needed for preparing tenders, in addition to assisting the procurement team by reviewing the technical profiles from contractors.
• Provide advice on the official handing over of projects to communities/beneficiaries.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/BS or Higher in Environmental Engineering, Civil Engineering or other relevant background and/or relevant experience in water and sanitation that related to slum upgrading program
• 3-4+ years in community based water and sanitation project preferably in urban context
• Fluency in both verbal and written English highly preferred.
• Multi-tasking, coordination, organization, prioritization skills essential.
• Highly-developed computers skills, with strong familiarity with MS Office, Power point, Outlook, Excel, Word, and infrastructure design software
• Ability to work independently and cooperatively with team members required.
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors

• The successful candidate will combine strong technical skills, experience in watsan programs, and a can-do attitude.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.

go to method of application »

Location: Gombe
Reports Directly to: Director of Humanitarian Programs and Country Security Focal Point
Works Directly with: Finance, Program and Operation Teams.
Supervisory Responsibility: None

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Security Officer will focus on the protection and well-being of Mercy Corps International and National personnel who work under circumstances that are frequently difficult, dangerous and sometimes life-threatening as well as ensure all reasonable steps are taken to safeguard Mercy Corps’ assets and operations.

Essential Job Functions

• Develop, disseminate and regularly update written Security Plan and tools (this includes information pertinent to the area of operations such as detailed threat assessment, standard operating procedures (personnel movement & transport, office, warehouse, landmines and UXO, telecommunications, incident report sheets, etc.), asset protection, contingency plans for incidents, emergency evacuations policy, etc.).
• On-going monitoring of the political, social, economic and military situation, identifying trends relevant to the security situation.
• Lead safety and security assessments.
• Coordinate with other team members to ensure staff knows how to identify health risks, how to protect against illness, injury and stress, and how to obtain proper support or medical treatment.
• Ensure that all individuals understand personal responsibilities for their own safety.
• Ensure operational plans and budgets reflect responsibilities for staff management, training, support, security and well-being.
• Advise on technical areas of operation (i.e., Finance Manager on cash withdrawal/ deposit and payroll procedures; Transport/Fleet manager on seat belt policy, defensive driving, etc.)
• Represent Mercy Corps and coordinate amongst all actors (state, military, UN, NGO, etc.) on all matters pertaining to safety and security. Share security-related information with other members of the humanitarian community.
• Set clear standards for security and develop an individual and collective sense of security and safety awareness and responsibility.
• Create a positive security profile and ensure that security planning becomes an integral part of day-to-day operations.
• Monitor that all staff follow appropriate security and safety precautions and procedures and never risk their lives to protect Mercy Corps property. Clearly articulate consequences of not doing so.
• Coordinate staff briefing and appropriate training in safety and security procedures.
• Organize regular security meetings and provide an opportunity for team members to voice security-related concerns.
• Record and report immediately all significant threats to staff and security, and all security and safety incidents to national and regional offices.
• Work with staff to ensure appropriate steps are taken to safeguard office premises, equipment and residential property.
• Advise on site selection for office building/ logistical/ residential accommodation.
• Assist in developing guidelines for staff when travelling.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Previous security training or experience is required. He/she should have received UN, or similar formal security training.
• Advanced University Degree from an accredited educational institution in a relevant discipline such as political science, international relations, conflict studies, international law with a focus on security and risk management;
• Additional technical certification in relation to security and risk management such as security management, close protection, counter-terrorism, intelligence management, hostage management, operational planning and investigation, crisis management and emergency or disaster planning;
• Senior Staff College (military or police) training;
• Proven report writing abilities are essential for this post.
• Computer skills are essential especially MS Word and Power Point.
• Additional management, programme and project management qualifications are a plus.
• Fluency in English and Hausa is required.

Success Factors

• He/she should be fully conversant with all aspects of security procedures and general safety and safe practice in the work place.
• He/she must have and exercise strong training and communication skills in a multi-cultured work environment.
• He/she must possess excellent leadership and organizational skills and have a flexible and analytical approach to problem solving.
• He/she must have the ability to troubleshoot bureaucratic hurdles and problem solving so as to facilitate program activities throughout the country.
• Must be diplomatic and follow protocols on representation and reporting. Must be able to work independently and show initiative. Good organizational skills are necessary.

go to method of application »

Location: Gombe
Supervisory Responsibility: None
Reports Directly To: Program Officers and Program Coordinator
Works Directly With: Finance, Program and Operation Teams.

Job Description
Program/Department Summary:

• The current funding opportunity's goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria.
• The current funding opportunity's goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection.
• Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary:

• The program assistant will assist the program teams in the day to day implementation of all program activities in the areas of intervention.

Essential Job Functions

• Assist program officers to ensure program progress according to the developed schedule and work plan.
• Assist in the coordination in target geographical areas.
• Support in the process of beneficiary registration, community mobilization and sensitization.
• Assist in promoting community participation and inclusion so as to encourage community ownership over activities implemented.
• Ensure equal representation of various community groups in the implementation of activities.
• Assist in the facilitation of community meetings, focus group discussion and other as required by the program.
• Keep program officers and management updated with regards to security situation in the project implementation area.
• Provide weekly field reports, capturing activities progress, lessons learned as well as general situation and community updates and needs.
• Document lessons learned and success stories on the project.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• 1-2 years of working experience. Previous experience in community work is highly preferred.
• Proven ability to develop and maintain good relation with the local communities and project beneficiaries.
• Demonstrated skills in planning, organizing and reporting
• Bachelor degree in relevant field or equivalent experience is highly recommended
• Ability to work under pressure
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• The successful candidate will be an effective communicator, with dedication towards community work, commitment to work long hours in the field conditions with limited access to resources.
• S/He will be highly motivated, with initiative and capable to work without direct supervision.
• S/he will be willing to conduct field travels and work in ethnically and culturally diversified and fast growing team.

go to method of application »

Location: Adamawa
Supervisory Responsibility: None
Reports Directly To: Procurement and Logistics Officer
Works Directly With: Finance, Program and Operation Teams.

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Driver will work within the Logistics department of Operational Support structure, committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries.
• The driver will provide safe, transport services for MC program and support staff in Adamawa. The driver will adhere to all traffic and MC safety rules and follow the transport guidelines required by the MC transport department.

Essential Job Functions

• Operate MC vehicles as assigned by supervisor;
• Maintain vehicle log-sheets in accordance with MC policies/regulations;
• Check the vehicle conditions after each trip/routinely - report needs and problems to transport management;
• Adhere to all safety and communication protocols as advised by Mercy Corps and supervisor;
• Responsible for the safekeeping of all vehicle equipment, tools, first aid kits, spares etc.;
• Keep the vehicle ready, clean and on standby - ready for use at all times;
• Assist, as required, with logistics in the office and guesthouse daily workloads;
• Cooperate and be of assistance to staff and visitors - assist in troubleshooting potential problems during daily business;
• Report all maintenance needs of the vehicle to transport management on a regular basis;
• Undertake field assignments as assigned;
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Valid drivers license and experience driving 4x4 vehicles.
• Must demonstrate knowledge and application of all safety and traffic rules.
• Basic understanding of English and fluency in Hausa.
• Knowledge of routes, duty stations, project areas, the NGO and diplomatic community is required.

Success Factors:

• A clear understanding of driver ethics as well as the willingness and ability to enforce compliance with Mercy Corps policies and procedures is essential.
• A high level of personal integrity, honesty and transparency in all dealings is essential.
• The ability to interact effectively with international and national staff members is required.
• A demonstrated ability to work quickly and accurately, meet deadlines and process information in support of changing program activities is necessary.

go to method of application »

Location: Adamawa
Supervisory Responsibility: None
Reports Directly To: Program Coordinator and Director of Humanitarian Programs
Works Directly With: Finance, Program and Operation Teams

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Monitoring and Evaluation (M&E) Officer will support the program teams with technical oversight and direction on all monitoring and evaluation needs across implementing area.
• S/he will be responsible for timely and quality reporting and ensuring efficient and effective M&E systems are in place.
• The M&E Officer will be responsible for providing program staff with the information and training to capture monitoring metrics regularly and efficiently.
• S/he will coordinate with program staff regularly providing technical oversight, problem-solving and support.
• S/he will be responsible for learning and applying new learnings to M&E systems.

Essential Job Functions

• In coordination with program staff adapt existing M&E systems to monitor and evaluate project activities and impact, in accordance with existing Mercy Corps DM&E guidelines.
• Manage capturing data across program interventions and analyze data collected during monitoring and evaluation activities.
• Oversee data tracking and analysis on regular basis and ensure that data and metrics in field reports are accurate.
• Write, edit, and summarize field reports to develop quality and informative monthly and quarterly reports for donors and internal teams.
• Work with the program team to identify opportunities to innovate M&E systems.
• In partnership with program team document lessons learned and best practices for dissemination within Mercy Corps, to donors, other agencies and interested parties
• Support pre and post monitoring, need assessments, survey, focus groups and evaluation or verification as well as other studies at the project and program levels.
• Utilize standard Mercy Corps assessment tools and help in developing new tools.
• Provide input on the design and implementation of baseline studies, mid-term evaluations and final evaluations.
• Conduct regular field visits to meet the beneficiaries, coordinate with project officers, to capture data correctly and efficiently to ensure regular and accurate information.
• Track and report lessons learned, prepare success stories about the program and share with management for wider circulation.
• Work closely with program teams for filing/archiving documentation both softcopies and hardcopies.
• Maintain relevant program and correspondence files related with DM&E.
• Manage M&E tasks related to closing out projects and checking final project evaluation documents.
• Produce other reports as requested by management (this may include research for new projects or programs or information requested by the donors, among other things)
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/S in relevant field or other similar field; MA/MS/MBA or equivalent preferred.
• At least 1 year of experience in development, implementation, monitoring and evaluation or other learning efforts is required.
• Experience developing and disseminating regular communication materials and updates
• Experience conducting rapid needs assessments.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint)
• Experience with social media and other multi-media tools preferred.
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• Skilled writer and synthesizer of diverse and complex information, helping teams generate new insights into their work, the needs of their countries and the region, and how program impact can be scaled.
• Talent for organizing and cataloguing information essential
• Sense of creativity essential
• Positive attitude and ability to work well on a team is essential
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required
• Ability to understand the larger picture while remaining focused on the details
• Ability to work with diverse groups of people
• Conscientious, with an excellent sense of judgment

go to method of application »

Location: Adamawa
Reports Directly to: Senior Finance Officer with indirect reporting on technical aspects to the Finance Manager in Abuja.
Works Directly With: Finance, Program and Operation Teams.
Supervisory Responsibility: None

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• Stationed in Adamawa under the umbrella of the humanitarian response, the Finance Officer under the direction of the Senior Finance Officer in Gombe and with technical assistance from the finance department in Abuja, will assist in the processing and recording of payment transactions in timely and accurate manner as well as provide financial review and support to the programs. This position requires extensive travel to the field locations in Adamawa state.
• For the finance specific role, the Finance Department is responsible for all financial functions including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively.

Essential Job Functions

• Review employee expense reports, cash advance requests and travel approval requests within financial review authority for accuracy, completeness and compliance.
• Review procurement documentation within financial review authority for accuracy, completeness and compliance.
• Review payment requests within financial review authority for accuracy, completeness and compliance.
• Ensure all expenses are within assigned project budgets.
• Prepare checks or wire transfer requests based on fully approved documents and present to approved check-signers for review and signature.
• Prepare bank payment vouchers and ensure that all bank transactions are properly and fully documented.
• Record payment vouchers daily in the appropriate batch in Navigator, ensuring information in Navigator is as accurate as possible, including dimensions and expense details.
• Prepare timely and accurate month end reconciliations, ensuring all entries on the bank statement are accounted for, and follow up for completeness in a timely manner.
• Prepare monthly cash flow projections for program needs in coordination with program and operations and submit to Abuja.
• Contribute to an efficient filing system such that files are updated, complete and safeguarded
• Respond to staff requests for information regarding invoices and their program budgets in a proactive and timely manner. Escalate to Finance Manager if necessary.
• Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.
• Travel is required to different locations for the humanitarian programs including but not limited to Gombe and Adamawa.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Three or more years of bookkeeping, accounting and finance. Experience in development sector is desirable.
• A Degree in Accounting or a relevant Business field is desirable.
• Strong computer skills in MS Office programs, particularly Excel is a must.
• Accuracy in the processing of cash transactions, mathematical aptitude and attention to detail
• Excellent oral and written English skills
• Fluency in Hausa language is needed

Success Factors:

• A clear understanding of finance and procurement ethics as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. A high level of personal integrity, honesty and transparency in all cash handling is absolutely essential. The ability to interact effectively with international and national staff members is required. A demonstrated ability to work quickly and accurately, meet deadlines and process information in support of changing program activities is necessary.

go to method of application »

Location: Adamawa
Supervisory Responsibility: None
Reports Directly To: Protection Coordinator
Works Directly With: Finance, Program and Operation Teams.

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Monitoring and Evaluation (M&E) Officer will support the program teams with technical oversight and direction on all monitoring and evaluation needs across implementing area.
• S/he will be responsible for timely and quality reporting and ensuring efficient and effective M&E systems are in place.
• The M&E Officer will be responsible for providing program staff with the information and training to capture monitoring metrics regularly and efficiently.
• S/he will coordinate with program staff regularly providing technical oversight, problem-solving and support.
• S/he will be responsible for learning and applying new learnings to M&E systems.

Essential Job Functions

• Support in project start-up and ongoing project management and administration of activities including beneficiary identification, distribution site selection, planning and implementing the distributions, working with partners and facilitating monitoring.
• Contribute to all field work, including identifying beneficiaries and vendors, participating in distributions, monitoring and supporting beneficiaries during the shopping periods, coordinating with community leaders and other stakeholders and other field-based tasks as assigned.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Contribute to effective program reporting, monitoring and evaluation systems for both internal and external use in coordination with the other program staff.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Conduct monitoring and data collection as directed by the Program Coordinator Manager, assisting with specific surveys or assessments as needed.
• Contribute to providing the Program Coordinator with up-to-date information on the affected and targeted community and coordinates beneficiary lists and numbers with different stakeholders.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/S in relevant field required; MA/MS/MBA or equivalent preferred.
• 3 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general program management experience required.
• Prior experience implementing distributions is required, preferably in a non-camp setting. Experience with cash distributions strongly preferred.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Experience with running assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors:

• The successful candidate will have a can-do attitude. Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.
• S/he is a problem solver, who is adept in successfully dealing with issues of complexity.
• S/he is an active listener and contributor, working to create a strong team share ideas and learn

go to method of application »

Location: Adamawa
Reports Directly to: Senior Finance Officer with indirect reporting on technical aspects to the Finance Manager in Abuja.
Works Directly with: Finance, Program and Operation Teams.
Supervisory Responsibility: None

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Protection Officer will be responsible for the implementation of protection and gender project activities and protection mainstreaming in Mercy Corps northeast Nigeria program portfolio.
• S/he will assist in strengthening the organizational capacity to address protection risks in the context of northeast Nigeria.
• S/he will have responsibility for the implementation of strategies and activities developed to address and mitigate protection risks.
• S/he will work extensively with other sectors to ensure that protection principles are being incorporated into all program activities to strengthen the integrated nature of Mercy Corps’ work.

Essential Job Functions

• Follow and implement the guidelines of the protection strategy developed within the program.
• Provide technical inputs and guidance to protection interventions.
• Take ownership of integration and mainstreaming of protection, with an emphasis on enhancing program quality.
• Conduct workshops and trainings for Mercy Corps staff, community leaders and volunteers and women’s groups to promote and institutionalize protection principles.
• Participate in cross-departmental collaboration and coordination in order to ensure that protection is mainstreamed into all program activities.
• Support the roll out of protection best practices based on the operational context of northeast Nigeria.
• Contribute to the implementation of assessments, monitoring and analysis to better understand and respond to protection risks.
• Ensure the effective implementation and integration of gender sensitive monitoring and evaluation systems and protection monitoring methodologies into all stages of the program.
• Participate in the design, planning and implementation of protection activities to ensure that protection activity objectives are met.
• Supervise psychosocial support to survivors of GBV, including case management and referrals.
• Prepare internal and external reports on protection activities within agreed deadlines as required.
• Represent Mercy Corps as required in working relationships with all stakeholders - including NGOs, clusters, UN agencies and community based organizations to enhance cooperation and coordination.
• Attend protection coordination meetings and/or represent Mercy Corps in other relevant forums as requested, and ensure that relevant information is shared internally as appropriate.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• Bachelor's Degree in relevant field or equivalent experience
• 3-5 years of professional experience in protection programming (both stand alone and mainstreaming) or equivalent combination of education and experience
• Strong understanding of protection principles, likely protection concerns and conflict sensitivity in the context of northeast Nigeria.
• Commitment to renewing and maintaining knowledge of best practices
• Demonstrated training and facilitation experience
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors

• The successful candidate will combine strong technical skills, experience in protection programs, and a can-do attitude.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.

go to method of application »

Location: Adamawa
Supervisory Responsibility: None
Reports Directly to: Program Coordinator under the technical guidance of the Watsan Consultant
Works Directly with: Finance, Program and Operation Teams.

Program/Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on women’s empowerment, economic development and conflict mitigation. With the insurgency spilling over from the north east of Nigeria and causing displacement of over a million individual, Mercy Corps is addressing the rising humanitarian needs among displaced households and vulnerable host communities through program interventions in the Northeast. With current funding from OFDA, FFP, CERF and ECHO and ongoing opportunities from other donors, all Mercy Corps interventions in the Northeast are implemented with plans for scale-up.
• The current funding opportunity’s goal in Gombe is to support economic opportunities, food security and protection among conflict-affected populations, and to strengthen the capacity of humanitarian agencies and the quality of information gathering in Nigeria. The current funding opportunity’s goal in Adamawa is to provide a package of relief interventions designed to help conflict affected communities in central Adamawa meet their basic needs in livelihoods restoration, water and sanitation and protection. Expansion into other affected states is also planned for the humanitarian response team.

General Position Summary

• The Watsan Officer is responsible for both the soft and hardware components of the water and sanitation infrastructure activities of the ECHO program in targeted implementation area.
• The Watsan officer will assist in supervision of the all works related to implementing infrastructure improvement; and provide input on monitoring and evaluation of the project.

Essential Job Functions

• Under the guidance of Watsan consultant, provide input into design and conduct water and sanitation infrastructure improvement in targeted areas.
• Supervise the planning and performance of monitoring of water and sanitation projects.
• Ensure and promote appropriate health messages related to water, sanitation and hygiene behaviors in targeted communities
• Promote community involvement and ownership in all water and sanitation activities and infrastructure projects and assist with hand-over activities
• Perform final inspection of completed water and sanitation infrastructure projects, and ensure that technical, safety and environmental standards have been met.
• Conduct regular monitoring to the water and sanitation infrastructure project conducted by contractor.
• Conduct regular quality control visit to monitor the quality of water and sanitation infrastructure project.
• Provide regular capacity building to Community Water Groups on water and sanitation issues
• Prepare project designs, estimates and drawings as required, including a list of materials & labor, technical specifications needed, contract documents and project implementation plans.
• Based on the complexity of design or magnitude of the project, decide if the project should be managed by a qualified contractor or through a community managed process.
• Provide training to the program teams for the preparation of construction supervision check list or each engineering design.
• Review and finalize each construction supervision check list prepared by the program teams.
• Assist the procurement manager by providing all technical specifications needed for preparing tenders, in addition to assisting the procurement team by reviewing the technical profiles from contractors.
• Provide advice on the official handing over of projects to communities/beneficiaries.
• Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission in country of operation;
• Other duties as assigned.

Knowledge and Experience

• BA/BS or Higher in Environmental Engineering, Civil Engineering or other relevant background and/or relevant experience in water and sanitation that related to slum upgrading program
• 3-4+ years in community based water and sanitation project preferably in urban context
• Fluency in both verbal and written English highly preferred.
• Multi-tasking, coordination, organization, prioritization skills essential.
• Highly-developed computers skills, with strong familiarity with MS Office, Power point, Outlook, Excel, Word, and infrastructure design software
• Ability to work independently and cooperatively with team members required.
• Ability to work under pressure
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing
• Strong interpersonal, intercultural and communication skills
• Excellent oral and written skills and computer skills
• Fluency in English; fluency in Hausa is required.

Success Factors

• The successful candidate will combine strong technical skills, experience in watsan programs, and a can-do attitude.
• Ideally s/he will have previous experience in working in large-scale emergency programs in insecure and conflict-affected contexts, including remote management and capacity development.