Jobs at Amy Consulting

Responsibilities:

• Oversee day-to-day administrative functions, ensuring effective management of resources, workflows, and compliance.
• Manage forecasting, budgeting, and performance measurement to ensure goals are achieved.
• Lead initiatives to improve operational efficiency and drive cost-effective solutions.
• Lead product development efforts to enhance the platform’s offerings, ensuring that customer needs are met with innovative and user-friendly solutions.
• Oversee day-to-day operations of the company, focusing on delivering world-class customer service and operational efficiency.
• Implement process improvements that drive automation, scalability, and cost reductions across operations, finance, and technology departments.
• Manage the integration of technology and digital solutions to enhance operational effectiveness in managing customer transactions, payments, and financial services.
• Ensure compliance with financial regulations, data protection laws, and industry best practices to mitigate risk.
• Collaborate with cross-functional teams, including engineering, design, and marketing, to launch new features and products.
• Design and implement an effective onboarding process for new clients to ensure a smooth transition onto the Knit platform.
• Collaborate with the sales and support teams to enhance the onboarding experience for every client.
• Lead the development and execution of customer success strategies, focusing on increasing customer satisfaction and retention.
• Work closely with the product and support teams to address client concerns, feedback, and product improvements.
• Track key customer success metrics, identifying opportunities for improvement and growth.
• Maintain and nurture relationships with key clients, partners, and stakeholders to ensure long-term business success and satisfaction.
• Serve as a trusted advisor to clients, understanding their financial needs and aligning the company’s services with their goals.
• Leverage key performance indicators (KPIs) and data analytics to track performance, operational efficiencies, and customer satisfaction.
• Support the product development team in defining new features or services that respond to market needs and enhance customer experience.
• Drive decision-making by providing regular reports on business performance, market trends, and growth opportunities to the executive team.

Requirements:

• Bachelor’s degree in Business Administration, Operations, or a related field. An MBA is preferred.
• Minimum 10+ years of progressive experience in operations, with at least 5 years in a leadership role within the fintech, financial services, or technology sector.
• Strong experience in leading operations and managing cross-functional teams.
• Proven ability to manage the product development lifecycle and bring products to market.
• Proficiency in product management tools and CRM software.
• Exceptional communication and leadership skills with a customer-focused mindset.
• Analytical and strategic thinking with a results-oriented approach.
• Experience in Fintech/Banking - desirable
• Proven track record of leading and scaling cross-functional teams and optimizing business operations in a fast-paced, growth-oriented environment.
• Strong understanding of digital assets, financial technologies, blockchain applications, and cryptocurrency is highly desirable.
• Exceptional verbal and written communication skills to present complex ideas
• clearly and effectively to both internal and external stakeholders.
• Keen attention to detail and excellent problem-solving skills.
• Deep knowledge of administrative strategy, pipeline management, and closing high-value deals, particularly in B2B environments- desirable
• Experience in building scalable operational frameworks, including process improvement, system integrations, and cost optimization.
• Ability to develop and execute long-term strategies to achieve ambitious business goals.

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Job Summary:

• As the Manager, Business Development and Operations, you will be responsible for driving business growth, originating and processing viable customers, and managing the day-to-day operations of the business. This role requires a proactive individual with a strong sales network, extensive experience in business development within banking or related fields, and a keen understanding of the SME manufacturing, trading, or commodities sectors.

Key Responsibilities:

Business Development

• Identify, target, and acquire new clients, particularly medium-scale manufacturers in need of raw materials and trade finance solutions.
• Leverage your existing sales network to generate leads and close deals.
• Develop and implement strategies to expand the company’s footprint within the SME manufacturing, trading, and commodities sectors.
• Monitor market trends to identify opportunities and provide insights into product and service enhancements.

Customer Origination and Processing

• Originate and process viable customers, ensuring adherence to company standards and compliance with trade finance requirements.
• Build strong relationships with clients to foster long-term partnerships and repeat business.

Operational and Management Leadership

• Oversee the day-to-day operations of the business, ensuring seamless workflow and efficiency.
• Provide hands-on leadership, guiding the team in achieving targets and maintaining operational excellence.
• Drive strategic initiatives to optimize processes and improve overall business performance.

Sales and Target Management

• Set and achieve ambitious sales and business development targets.
• Work independently to meet or exceed revenue and profitability goals.
• Track and report on sales performance, providing insights for continuous improvement.

Key Requirements:

• Experience: Minimum of 5 years in sales or business development within a bank or a related field.
• Sector Knowledge: Familiarity with SME manufacturing, trading, and commodities sectors.
• Customer Origination: Proven ability to identify, originate, and process viable customers.
• Sales Network: Strong existing network within the target sectors.
• Management: Previous management experience, demonstrating leadership and operational oversight.
• Work Style: Hands-on, proactive, and capable of working without supervision.
• Target-Oriented: Demonstrated ability to achieve and exceed targets.

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Job Summary:

• The Cleaner is responsible for maintaining a clean and orderly environment throughout the facility, including offices, common areas, and designated specialized areas such as the laboratory. This role involves various cleaning tasks to ensure a safe, hygienic, and presentable workplace.

Responsibilities:

• Perform general cleaning tasks, including dusting, sweeping, mopping, and wiping surfaces in offices, hallways, restrooms, and common areas.
• Clean and disinfect designated areas, including the laboratory, following specific protocols and using appropriate cleaning agents and PPE.
• Empty trash and recycling bins and ensure proper disposal.
• Clean windows, glass surfaces, and mirrors.
• Maintain cleanliness of restrooms, including stocking supplies.
• Clean and disinfect high-touch surfaces such as door handles and light switches.
• Report any maintenance issues or safety hazards.
• Ensure the proper use and storage of cleaning equipment and supplies.
• Adhere to all safety guidelines and protocols.

Qualifications:

• SSCE minimum
• Basic literacy and numeracy
• Ability to follow instructions and cleaning schedules.
• Basic admin & office knowledge
• Ability to work independently and reliably.
• Candidate must be living within Lekki or environs

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Job Summary:

• We are looking for a smart and detail-oriented Graduate Trainee Accountant to join our team.
• This role is ideal for an OND holder looking to start a career in accounting and gain practical experience in a professional environment.

Key Responsibilities:

• Assist in the preparation of financial reports and accounting records
• Support day-to-day finance and accounting operations
• Update and maintain accounting journals, ledgers, and other records
• Assist with bank reconciliations and petty cash management
• Provide administrative support to the finance team as required
• Learn and adhere to company policies and accounting procedures
• Perform any other related tasks as assigned by the supervisor

Requirements:

• Minimum of OND in Accounting or related discipline
• Must reside in or around Obalende, Lagos
• Must be available for immediate resumption
• Basic knowledge of accounting principles and Microsoft Excel is an added advantage
• Strong attention to detail and eagerness to learn

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Key Responsibilities:

• Greets guests and present them with the menu.
• Suggest food options to the guest and try to upsell.
• Take food orders from the guest.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Communicate to the guest and provide assistance with their queries.
• Co - ordinate with the kitchen staff to ensure smooth operations.
• Promptly respond to guest with any additional request.
• Adhere to grooming and appearance standards consistently.

Key Requirements:

• Previous restaurant experience
• Hands-on approach with a can-do work style
• Personal integrity, with the ability to work in an environment that demands excellence.
• Strong communication skills