Fresh Jobs at Aldelia Limited

• To support compliance to defined, policies, processes and procedures rolled out, provide opinion on process/policy alignment with best practices and make recommendations for improvement.
• The role holder will lead the effective roll-out and governance of policy and processes for assigned functions, enable, monitor and support audit observations and be the interface for GTM functions with auditor. 
• Expected End Results (“WHAT”) Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?
• Process/Policy Compliance
• Process and Policy design and reengineering, designing SOPs (Standard Operating Procedures) and check sheets, monitor and report process performance KPIs
• Create interface & co-ordination to ensure compliance to policies, processes and procedures for the OPCO.
• Constantly engage with the Technology Functions (Networks & IT at Group and OpCo’s to align the processes and closure of all open issues 

Educational Qualifications & Functional / Technical Skills

• A Bachelor’s degree in Electrical/Electronics or Computer Science Relevant Experience (Type of experience and minimum number of years)
• Minimum of 5 years’ experience with least 3 years in IT/Networks Operations audit experience in Telecommunications.
• Minimum of 3 years Telco Networks audit experience.
• Experience evaluating Network Architecture etc.
• Exposure to technology, process reengineering and handling decentralized operations is desirable
• Effective Project management & Co-ordination
• Interpersonal Skills
• Problem solving
• Service Focus
• Persuasion & negotiation Skills
• Relationship Management

go to method of application »

Job Overview

• The Regional Operations Manager (AWA) would be responsible to lead, monitor and implement the operational activities for Aldelia in the region and related countries: Nigeria, Ghana, Sierra Leone, Liberia and any other assigned country.
• The job holder will be a self-starter with the ability to work autonomously. She/he will manage, analyse, and improve organizational processes, and work to improve quality, productivity, and efficiency. The person shall oversee the overall operation support to the business at regional level.

Key Responsibilities

• Assist the Regional Director in creating, growing, and supporting the business entities within the region(s) assigned.
• Oversee daily operations of the region and the work of relative countries operations teams.
• Drive company results from both an operational and financial perspective working closely with the Regional Director and Country Heads where applicable.
• Partner with the finance team to achieve favourable financial results with respect to sales, profitability, cash flow, systems, reporting and controls.
• Create effective measurement tools to gauge the efficiency and effectiveness of internal and external processes.
• Provide accurate and timely reports outlining the operational condition of the entity.
• Ensure the regional entities are running at full operational capacity.
• Forge strategic partnerships and relationships with clients, vendors, banks, investors, and all other professional business relationships.
• Manage the planning, administering, implementation and controlling of weekly budgets for regional entities office operations purposes.
• Improving operational management systems, processes and best practices whilst implementing the right practices in Aldelia in the specific region/entities to improve performance.
• Interpret, analyse, and implement data to make informed decision to enhance efficiency.
• Providing general support to the Countries Operations Teams to enhance efficiency as directed.

Key Relationships/ Stakeholders

External

• Clients
• Vendors
• Partners
• Banks

Internal

• Regional Director
• Country Operations Coordinator
• Contractors
• Employees
• Other Departments
• Other Aldelia offices

Person Specification

Preferred Experience and Education

• A minimum of 10 years experience in Operations, office management, general service is required for this role.
• Bachelor’s degree qualified ideally in Social Sciences, Business Administration, Humanities, and Logistics etc.
• MSC or MBA will be highly desirable.
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting.
• Familiarity with business and financial principles is essential.