Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. Over the years we have worked with reputable 3-5 star hotels across the nation, providing business solutions in the hospitality industry, and we have earned ourselves as one of the emerging hospitality management company committed to seeing our...
You will serve as Human Resource Manager / Business Development Manager, reporting directly to the Managing Director/Director of Operations.
Your responsibilities shall include, but not be limited to:
Human Resource Management (Hotels & Corporate)
- Develop, implement, and manage HR policies, procedures, and employee handbooks across Venmac managed properties.
- Oversee recruitment, selection, onboarding, and deployment of hotel staff across all Venmacs clients in line with the DOO (Director of Operations) and lead consultant.
- Manage employee relations, performance management, disciplinary processes, and exit procedures across all Venmac managed properties.
- Maintain accurate employee records and HR reports for all managed properties.
Training, Development & Consultancy Services
- Design and deliver hotel training programs (front office, housekeeping, F&B, administration, customer service, leadership, etc.).
- Support hotels during pre-opening and post-opening phases, including staffing plans, SOP development, and operational readiness.
- Lead hotel audits, needs assessments, and operational reviews for consulting assignments.
- Collaborate with management to improve service quality, productivity, and operational efficiency across clientele.
Business Development & Sales Growth
- Identify, develop, and secure new business opportunities across Venmac’s service offerings, including:
- Hotel management and consultancy
- Training and development services
- Hotel sales and marketing support
- Hotel software solutions
- Pre-opening hotel and restaurant setup
- Hotel and hospitality asset acquisition
- Develop proposals, presentations, and bids for prospective hotel owners, investors, and partners.
- Build and maintain strong relationships with hotel owners, developers, investors, and corporate clients.
- Represent the company at industry events, meetings, and networking opportunities.
- Drive revenue growth through strategic partnerships and client acquisition.
- Work closely with operations and management teams to convert leads into successful projects.
Strategic & Administrative Responsibilities
- Support management in strategic planning and expansion initiatives.
- Prepare periodic reports on HR activities, training programs, and business development performance.
- Contribute to brand positioning and market visibility of Venmac Resources Limited.
- Perform other duties as assigned in line with company objectives.
Commission Eligibility
Commission shall be payable on new businesses originated, negotiated, and closed by the employee, subject to management approval and receipt of payment from the client.
Commission Rates
- Hotel Consultancy Contracts: 5% of contract fees
- Training Projects: 5% project value
- Hotel Software: 2.5% per successfully onboarded client
KEY PERFORMANCE INDICATORS (KPIs)
Performance shall be assessed quarterly and annually based on the following:
Business Development KPIs
- Number of new clients secured
- Total revenue generated from new business
- Conversion rate of leads to signed contracts
- Value of management and consultancy contracts closed
HR & Consultancy KPIs
- Successful recruitment and deployment of hotel staff
- Staff retention and performance outcomes
- Quality and effectiveness of training programs delivered
- Client satisfaction and repeat engagements
Strategic KPIs
- Contribution to company expansion and brand visibility
- Successful delivery of pre-opening and consultancy projects
- Compliance with HR and operational standards across managed hotels
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