HR Generalist at Terawork

Job Summary

• We are seeking an experienced HR Generalist to support HR operations across multiple retail stores and a large workforce.
• The ideal candidate will have strong experience in recruitment, employee relations, HR administration, performance management, and workforce coordination.

Key Responsibilities

• Manage recruitment, interviews, selection, onboarding, and employee documentation.
• Maintain accurate staff records, attendance, leave, contracts, and HR databases.
• Support payroll by reviewing attendance, overtime, deductions, and staff changes.
• Handle employee relations, complaints, disciplinary cases, and workplace issues.
• Support performance reviews and employee development initiatives.
• Ensure compliance with HR policies and applicable employment regulations across all stores.
• Prepare HR reports covering headcount, turnover, attendance, recruitment, and performance.
• Coordinate staff training, orientation, and employee engagement activities.
• Work closely with store managers to identify staffing needs and resolve HR-related issues.
• Manage HR systems and ensure employee information is accurate and up to date.
• Use Microsoft Excel for HR reporting, data tracking, and workforce records.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, or a related field.
• Minimum of 3 years of experience in HR operations, preferably supporting multiple retail locations or large workforces.
• Strong knowledge of recruitment, employee relations, performance management, and HR administration.
• Experience handling employee complaints, disciplinary matters, and workplace conflicts.
• Proficiency in Microsoft Excel and HR management systems.
• Good understanding of employment policies and applicable labour regulations.
• Excellent communication, organization, problem-solving, and conflict-resolution skills.
• Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.
• Ability to work effectively with store managers and employees across different locations.