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  • Posted: Sep 25, 2025
    Deadline: Not specified
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  • We use technology to solve logistics problems and connect businesses and individuals to easy, fast and cost-effective logistics services. Our solution is a one-stop platform for all procurement, warehousing, distribution, inventory management, last-mile haulage & delivery, and fulfillment needs.
    Read more about this company

     

    Recovery / Collections Lead

    About the Role

    • We are seeking an experienced and proactive Loan Recovery/Collection Lead to oversee and drive repayment efforts across our credit portfolio. This role requires strong leadership, strategic thinking, and a hands-on approach to ensuring repayment compliance while fostering positive beneficiary relationships. The ideal candidate brings deep expertise in loan recovery, excellent interpersonal skills, and a track record of leading successful collection teams.

    Responsibilities

    • Lead and coordinate all field and administrative loan recovery activities for SCALE beneficiaries.
    • Develop and implement effective recovery strategies to reduce default rates.
    • Supervise and guide recovery agents, monitor their performance, and ensure alignment with recovery goals.
    • Engage directly with high-risk accounts to negotiate and close repayment plans.
    • Monitor daily recovery performance, track key metrics, and submit reports to management.
    • Collaborate with Finance, Risk, and VAS teams to resolve disputes, update repayment statuses, and reconcile balances.
    • Ensure all recovery activities adhere to regulatory, ethical, and internal compliance standards.
    • Conduct periodic reviews and audits of recovery processes for continuous improvement.

    Key Performance Indicators (KPIs)

    • Portfolio loan recovery rate (%)
    • Default-to-repayment conversion rate
    • Performance of recovery agents under supervision
    • Accuracy and timeliness of reporting
    • Adherence to escalation and compliance protocols

    Qualifications

    • Minimum of 5 years of experience in loan collection, debt recovery, and credit control, with at least 2 years in a supervisory or leadership role.
    • Proven track record of leading successful field recovery teams or programs.
    • Strong negotiation, conflict resolution, and interpersonal skills.
    • Ability to work under pressure, manage multiple accounts, and meet targets.
    • Proficiency with Microsoft Excel, Google Sheets, and CRM tools.
    • Fluency in English; additional local language proficiency is a plus.

    go to method of application »

    Videographer/Video Editor

    • The Videographer & Video Editor is responsible for creating high-quality, engaging video content that strengthens Renda’s brand storytelling, enhances marketing efforts, and drives audience engagement. This role involves overseeing the entire video production process; from concept development and filming to editing, post-production, and optimization for various digital platforms.

    Key Responsibilities

    Video Production & Filming

    • Plan and execute video shoots, ensuring high-quality footage.
    • Set up and operate cameras, lighting, and audio equipment for on-location and in-studio productions.
    • Direct and manage subjects during filming to capture compelling visuals and storytelling.

    Video Editing & Post-Production

    • Edit raw footage into polished, high-quality videos using industry-standard software.
    • Enhance videos with color correction, sound design, transitions, and effects to maintain brand aesthetics.
    • Ensure final cuts align with marketing objectives and brand messaging.

    Content Creation for Marketing Campaigns

    • Develop video content for social media, digital ads, websites, and other marketing channels.
    • Collaborate with the marketing team to produce promotional, educational, and storytelling videos that align with Renda’s brand.
    • Adapt content to various formats, including short-form, long-form, reels, and explainer videos.

    Storyboarding & Pre-Production Planning

    • Plan shots, locations, and visual elements to enhance storytelling.
    • Coordinate logistics, including scheduling and equipment setup.

    Social Media Video Optimization

    • Optimize video content for platform-specific engagement on LinkedIn, Instagram, TikTok, YouTube, and other social media channels.
    • Implement captions, subtitles, and thumbnails to maximize audience retention and accessibility.
    • Stay updated on video trends and best practices to enhance visibility and engagement.

    Motion Graphics & Animation

    • Create motion graphics, animations, and dynamic visual elements to enhance video content.
    • Design engaging intros, outros, lower thirds, and infographics for marketing videos.
    • Utilize animation tools to create visually appealing content when needed.

    Key Qualifications & Requirements

    • Bachelor’s degree in Film Production, Multimedia, Communications, or a related field (or equivalent experience).
    • 3+ years of experience in videography, video editing, and content creation.
    • Proficiency with video editing software
    • Strong knowledge of camera equipment, lighting techniques, and audio recording.
    • Experience in motion graphics and animation is a plus.
    • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
    • Creative storytelling and visual composition skills.
    • Strong understanding of social media video trends and best practices.
    • Ability to work collaboratively and adapt to evolving project needs.

    Method of Application

    Interested and qualified candidates should send their CV to: careers@renda.co using the Job Title as the subject of the email.

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