Jobs at Dreams by DV8 Hotel

Responsibilities

• Develop PR campaigns and media relations strategies
• Maintain open communication with senior management.
• Edit and update promotional material and publications
• Organize PR events to help create publicity and increase revenue
• Seek opportunities for partnerships and events
• Address enquiries from social media
• Prepare and submit PR reports
• Manage PR issues.

Requirements

• Bachelor's Degree in Public Relations, Communications, Marketing, or a related field.
• Proven experience in PR, preferably within the hospitality, entertainment, or lifestyle industry.
• Strong written and verbal communication skills.
• Exceptional interpersonal and relationship-building abilities.
• Familiarity with media platforms, social media trends, and digital marketing.
• Ability to work under pressure, handle crisis situations, and meet tight deadlines.
• Creative thinking and the ability to develop innovative PR campaigns.
• Knowledge of media and influencer landscapes.
• Strong organizational skills and attention to detail.

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Responsibilities

• Greet and welcome guests
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their payment
• Keep the front desk tidy and presentable at all times
• Answer all incoming calls and redirect them or keep messages
• Respond to clients' complaints in a timely and professional manner
• Keep good communication with management staff
• Receive letters and packages.

Requirements

• Proven customer support experience or experience as a Client Service Representative
• Track record of achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

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Responsibilities

• Assist guests upon room check-in and check-out
• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are non inadequacies
• Notify superiors of any damages, deficits and disturbancies
• Deal with reasonable complaints/requests with professionalism and patience

Requirements

• Proven experience as a Housekeeper or in a similar cleaning role.
• Knowledge of cleaning chemicals, equipment, and best practices.
• Physical stamina and the ability to lift, push, and pull heavy objects.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Excellent time-management skills, with the ability to prioritize tasks effectively.
• Strong communication and customer service skills.
• Must be available to work weekdays, weekends, and holidays as scheduled.
• Integrity and respect for guest privacy and property.