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  • Posted: Oct 22, 2024
    Deadline: Nov 7, 2024
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  • WorQulture is a business structuring and design firm We specialize in designing and implementing business processes, performance management tools, and learning resources to empower your employees to deliver optimum value. ⁣
    Read more about this company

     

    Creative Personal Assistant

    Summary

    • Our client, a finance professional and a creative, is seeking a proactive and resourceful Personal Creative Assistant to support all aspects of her personal and professional life.
    • The ideal candidate is a problem solver with exceptional communication skills, meticulous attention to detail, and the ability to work independently with minimal supervision.

    Responsibilities

    • Act as the first point of contact by managing emails, responding, passing on messages, or highlighting them for my attention.
    • Organize meetings, appointments, and manage my calendar efficiently.
    • Organize events, courses, and workshops.
    • Prompt and remind me of important tasks and deadlines.
    • Compile and prepare reports as necessary.
    • Implement and maintain existing procedures and administrative tasks.
    • Assist with errands, shopping, travel bookings, and reservations.
    • Communicate and manage relationships with vendors.
    • Respond to messages and DMs on social media platforms.
    • Manage information and deadlines with other affiliate employees and contracted staff.
    • Conserve my time by researching market trends, insights, business development methods, and creative ideas.
    • Create blog posts for a website, write short posts for LinkedIn based on research, and script voiceovers and creative videos.
    • Engage with the community and ensure smooth operations flow with a positive attitude.
    • Provide support as needed for various tasks to ensure both personal and corporate life run smoothly.

    Additional Responsibilities:

    • Stay up-to-date with market trends, emerging platforms, and research assigned topics.
    • Assist with shoots and errands running.
    • Manage digital communities across platforms.
    • Handle inquiries and information gathering.
    • Utilize analytics tools to assess the performance of digital initiatives, translating data into actionable insights.
    • Stay informed on SEO best practices and customer preferences for content creation.

    Requirements

    • Minimum of a Bachelor's Degree.
    • Must have completed NYSC.
    • Discretion and trustworthiness with confidential information.
    • Excellent oral and written communication skills.
    • Ability to juggle multiple tasks skillfully.
    • Flexibility and resourcefulness.
    • Proactive and takes initiative.
    • Proficient with standard software packages and the ability to learn company-specific software.
    • Good interpersonal skills.
    • Passionate about lifestyle, food, and the creative industry.
    • Highly organized and always on the move.
    • Reside in Lagos, preferably on or near the Island.
    • Superb fluency in English.
    • Eager to learn and tackle new projects and ideas.

    Technical Requirements:

    • A smartphone.
    • A laptop.

    Benefits

    • December Bonus.
    • 20 paid annual leave days.
    • 5 days of exams and sick leave days.
    • Progressive remote work policy.
    • Access to learning resources, opportunities, networks, and experiences.

    go to method of application »

    Fresh Graduate

    Job Description

    • This is a Pre-NYSC Internship Opportunity.
    • Your Final year examination results must be out or the graduation list confirming your successful examination and graduation must be out

    Requirements

    • Bsc in Business Administration, Accounting or Marketing with a minimum of Second Class Upper
    • Fresh Graduates looking to enroll for NYSC in 2024
    • Final year examination results must be out
    • NYSC corper, fresh out of camp, posted to Lagos and looking for PPA in Lagos
    • Proximity to Lekki Phase 1 is mandatory
    • Excellent communication and interpersonal skills
    • Ability to work effectively in a team-oriented environment
    • Proactive, with a strong desire to learn and grow within the company
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
    • Ability to adapt to a dynamic and fast-paced work environment.

    go to method of application »

    Retail Fashion Associate

    Job Summary 

    • Our client a (luxury fashion brand) is in need of a Retail Sales Associate.
    • Who is a passionate and fashion-forward Retail Sales Associate and can play a key role in providing exceptional customer service, drive sales, represent our brand with enthusiasm and style.
    • You will also assist customers in finding the perfect outfits and accessories, share your knowledge of fashion trends, and contribute to creating a memorable shopping experience that keeps customers coming back.

    Responsibilities

    • Welcome and greet customers as they enter the store, providing friendly and personalized assistance to help them find products that meet their needs and preferences.
    • Build relationships with customers by engaging in genuine conversations, actively listening to their fashion preferences, and offering styling advice and recommendations.
    • Demonstrate a strong understanding of our product offerings and stay informed about current fashion trends, collections, and promotions.
    • Assist customers with fitting rooms, offering feedback on fit, styling, and coordinating outfits to enhance their shopping experience and increase sales.
    • Process transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods, and maintaining a tidy and organized cash wrap area.
    • Maintain visual merchandising standards by replenishing stock on the sales floor, arranging displays, and ensuring that products are neatly folded, hung, and presented according to brand guidelines.
    • Monitor inventory levels, conduct regular stock checks, and communicate product replenishment needs to management to ensure adequate supply and availability of merchandise.
    • Assist with store opening and closing procedures, including cash reconciliation, security checks, and ensuring that the store is clean, organized, and ready for the next day's operations.
    • Collaborate with team members and management to achieve sales targets, meet performance goals, and contribute to the overall success of the store.
    • Resolve customer concerns or complaints promptly and courteously, and escalating issues as needed to ensure customer satisfaction.
    • Take Photos of products in the store for social media styling and content creation
    • Writing, reviewing, editing, and updating content for the company website, social media pages, marketing
    • Perform all other duties as assigned daily.

    Qualifications

    • Bachelor's degree in any related field.
    • Minimum 2 years experience in retail fashion sales
    • Excellent communications skills
    • Strong sense of style with a passion for fashion and luxury products.
    • Ability to multitask in a fast-paced retail environment, prioritize tasks, and adapt to changing priorities and customer demands.
    • Strong attention to detail and organizational skills.
    • Ability to follow instructions and work as part of a team.
    • Basic Knowledge in the use Microsoft Excel and Social Media
    • Flexible to work a shift schedule including weekends.

    go to method of application »

    Customer Experience Associate (Fashion House)

    Job Description

    • Our client a (luxury fashion brand) is in need of a Fashion Customer Service Representative.
    • As a Fashion Customer Service Representative, in our fashion house, you will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
    • You will serve as a brand ambassador, representing our company's values and commitment to excellence in every customer interaction.

    Responsibilities

    • Respond promptly to customer inquiries and complaints, and address customers' complaints, concerns, and feedback with empathy and professionalism.
    • Provide accurate information about products, pricing, availability, and promotions.
    • Assist customers in placing orders, processing payments, and tracking shipments.
    • Investigate order discrepancies, shipping delays, and product issues to provide timely
    • resolutions.
    • Collaborate with other departments, such as logistics and quality control, to resolve
    • customer issues effectively.
    • Stay updated on product features, materials, sizing, and care instructions to assist customers
    • accurately.
    • Offer personalized recommendations based on customer preferences and style preferences.
    • Process orders, exchanges, returns, and refunds accurately and efficiently.
    • Ensure order accuracy, including verifying item availability, sizes, and colours before
    • processing.
    • Coordinate with warehouse and fulfilment teams to expedite orders and minimise shipping
    • errors.
    • Follow up with customers after purchases to ensure satisfaction and gather feedback.
    • Identify opportunities to upsell or cross-sell products based on customer needs and
    • preferences.
    • Maintain accurate records of customer interactions, inquiries, and resolutions using CRM
    • software or databases.
    • Generate reports on customer service metrics, such as response time, resolution rate, and
    • customer satisfaction scores.
    • Assist with administrative tasks, such as updating customer profiles, processing paperwork,
    • and filing documents.
    • Act as a brand ambassador by promoting new collections, promotions, and brand initiatives
    • to customers.

    Requirement

    • Minimum of a Bachelor's degree in any related field.
    • Minimum 1-3 years experience in retail fashion in a customer service role
    • Previous experience in customer service, preferably in the fashion industry or retail environment.
    • Excellent communication skills, both verbal and written, with a strong focus on customer satisfaction.
    • Proficiency in using CRM software, Microsoft Office suite, and other customer service tools.
    • Strong attention to detail and accuracy in order processing and data entry.
    • Ability to multitask and prioritize tasks in a fast-paced environment.
    • Flexibility to work weekends.
    • Passion for fashion, trends, and luxury brands, with a keen eye for style and aesthetics.

    go to method of application »

    Learning and Development (L&D) Coordinator

    Job Summary

    • We are seeking a dedicated and experienced L&D Coordinator to join our client's team.
    • The ideal candidate will be responsible for coordinating and implementing learning and development programs that enhance employee skills, knowledge, and performance.
    • You will work closely with various departments to identify training needs, handle proposals for clients, and ensure in-house trainers are duly notified of training sessions.

    Key Responsibilities

    • Assess training needs and identify skill gaps within the organization.
    • Design, develop, and implement L&D programs and initiatives.
    • Coordinate training sessions, workshops, and seminars for employees.
    • Handle proposals for training services to clients and ensure alignment with their needs.
    • Ensure in-house trainers are informed and prepared for upcoming training sessions.
    • Monitor and evaluate the effectiveness of training programs and make recommendations for improvements.
    • Collaborate with management to create a culture of continuous learning and professional development.
    • Maintain training records and prepare reports on training activities and outcomes.
    • Stay updated on industry trends and best practices in learning and development.

    Qualifications

    • Bachelor's degree in Human Resources, Education, or a related field.
    • Minimum of 3 years proven experience in a Learning and Development role, preferably in a corporate environment.
    • Strong understanding of instructional design and adult learning principles.
    • Excellent communication and interpersonal skills.
    • Ability to manage multiple projects and meet deadlines.
    • Proficient in using Learning Management Systems (LMS) and other training tools.

    Benefits

    • Salary: N250,000 - N300,000 Monthly.
    • Competitive salary and benefits package.
    • Opportunities for professional growth and development.
    • A supportive and collaborative work environment.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Use the emails(s) below to apply

     

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