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  • Posted: Jan 17, 2025
    Deadline: Not specified
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  • Efezi Southsea Nigeria Limited is a hospitality consultant company incorporated in 2009 primarily to provide hospitality services to small and medium hotels. Our head office is based in Lagos, Nigeria. Over the years we have serviced great brands and have been part of major hotels as client around Nigeria. We are in business to elevate the standard of hospit...
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    Public Area Cleaner

    Job Summary

    • The Public Area Cleaner is responsible for maintaining the cleanliness and presentation of the hotel's public spaces, ensuring a welcoming and hygienic environment for guests and staff.
    • This includes cleaning lobbies, hallways, restrooms, and other common areas while adhering to health and safety standards.

    Key Responsibilities
    Public Area Cleaning:

    • Clean and sanitize lobbies, hallways, elevators, staircases, and entrances.
    • Maintain cleanliness in public restrooms, including replenishing toiletries and supplies.
    • Dust and polish furniture, fixtures, and decorative elements.
    • Sweep, mop, vacuum, and maintain the appearance of floors and carpets.
    • Empty trash bins and dispose of waste appropriately.

    Guest Interaction:

    • Greet guests politely and respond promptly to any inquiries or requests related to public area cleanliness.

    Equipment & Supplies:

    • Operate cleaning equipment such as vacuums, buffers, and carpet cleaners.
    • Monitor and restock cleaning supplies as needed.

    Maintenance Reporting:

    • Identify and report any maintenance or repair needs (e.g., broken fixtures, leaking taps) to the appropriate department.

    Adherence to Standards:

    • Follow all hotel policies and procedures, including safety and sanitation guidelines.
    • Ensure compliance with health and hygiene regulations.

    Requirements

    • Candidates should possess an NCE qualification with 1 year experience.

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    Cooks

    Job Summary

    • The Hotel Cook is responsible for preparing high-quality meals and ensuring guest satisfaction by delivering food that meets the hotel's standards of taste, presentation, and timeliness.
    • They work in collaboration with the kitchen team to maintain a clean, safe, and efficient work environment while adhering to food safety and hygiene regulations.

    Key Responsibilities
    Food Preparation and Cooking:

    • Prepare, cook, and present dishes to meet the hotel's culinary standards.
    • Follow recipes, portion sizes, and presentation guidelines.
    • Prepare ingredients by chopping, measuring, and mixing as required for menu items.

    Menu Execution:

    • Assist in the creation of menu items and daily specials as directed by the Head Chef.
    • Ensure all dishes are cooked to order and delivered on time.

    Kitchen Operations:

    • Operate kitchen equipment safely and efficiently.
    • Maintain cleanliness and organization of the kitchen, including workstations, storage, and equipment.
    • Monitor stock levels and report shortages to the supervisor.

    Health and Safety Compliance:

    • Follow food safety, hygiene, and sanitation standards at all times.
    • Ensure proper storage and handling of ingredients to minimize waste.
    • Comply with all local and hotel-specific health and safety regulations.

    Team Collaboration:

    • Work closely with the kitchen and service teams to ensure smooth operations.
    • Assist other cooks and kitchen staff as necessary during peak periods.
    • Participate in training and development activities to enhance skills.

    Guest Satisfaction:

    • Respond to special dietary requirements and accommodate guest requests when possible.
    • Ensure consistency in taste and presentation to maintain guest satisfaction.

    Job Qualifications

    • Interested candidates should possess an HND in any relevant field with 4 years work experience.

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    Hotel Manager

    Job Summary

    • The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, maximizing profitability, and maintaining a high standard of service.
    • This role involves managing staff, ensuring operational efficiency, and implementing strategies to achieve business goals.

    Key Responsibilities
    Operational Management:

    • Oversee all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and guest services.
    • Monitor daily operations to ensure compliance with quality standards, health, and safety regulations.
    • Resolve guest complaints and ensure high levels of customer satisfaction.

    Staff Management:

    • Recruit, train, supervise, and motivate staff to perform at their best.
    • Create work schedules and allocate resources effectively.
    • Conduct regular performance reviews and implement staff development programs.

    Financial Management:

    • Develop and manage budgets to control costs and optimize revenue.
    • Analyze financial reports, including income statements and room occupancy rates, to identify trends and areas for improvement.
    • Implement strategies to increase profitability and efficiency.

    Guest Services:

    • Foster a welcoming and hospitable environment for all guests.
    • Ensure the hotel delivers exceptional experiences that align with the brand’s standards.
    • Manage guest relations, addressing feedback, and taking proactive measures to enhance services.

    Sales & Marketing:

    • Collaborate with sales and marketing teams to promote the hotel, increase bookings, and build partnerships.
    • Monitor online reviews and social media channels to maintain a positive reputation.
    • Develop promotional strategies and special offers to attract new and repeat guests.

    Maintenance & Compliance:

    • Ensure the property is well-maintained and that all facilities are in working order.
    • Comply with local, state, and federal regulations, including licensing and health standards.
    • Oversee upgrades or renovations to enhance guest experiences and property value.

    Requirements

    • Candidates should possess an HND qualification with 6 years experience and must be resident of Ikotun area and its enviros.

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    Porter

    Job Summary

    • The Hotel Porter plays a vital role in ensuring guest satisfaction by providing exceptional service with luggage handling, assisting with arrivals and departures, and offering general support within the hotel.
    • This role requires excellent communication skills, a welcoming attitude, and a focus on creating a positive guest experience.

    Key Responsibilities
    Guest Assistance:

    • Greet guests upon arrival and departure with a friendly and professional demeanor.
    • Assist guests with luggage handling, including carrying, loading, and unloading luggage.
    • Escort guests to their rooms and explain the room’s features and amenities.

    Transport Services:

    • Arrange for transportation services for guests, such as taxis, shuttles, or private cars.
    • Assist with parking or retrieving vehicles if valet services are offered.

    Hotel Operations Support:

    • Deliver guest requests, such as room service, extra linens, or packages, promptly.
    • Assist with setting up and breaking down event spaces when required.

    Maintaining Cleanliness:

    • Keep public areas tidy, including the lobby, entrance, and luggage storage areas.
    • Ensure trolleys and other equipment are clean and well-maintained.

    Information & Concierge Support:

    • Provide directions, recommendations, and general information about the hotel and local attractions.
    • Assist with guest inquiries and coordinate with other departments as needed.

    Qualifications

    • OND qualification with at least 3 years of experience.

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    Receptionist

    Job Summary

    • The Hotel Receptionist is the first point of contact for guests and plays a vital role in creating a positive first impression. This position involves managing the front desk, handling guest inquiries, and ensuring smooth check-in and check-out processes. The receptionist provides excellent customer service and ensures that guests have an enjoyable and comfortable stay.

    Key Responsibilities
    Guest Services:

    • Greet guests warmly upon arrival and assist with the check-in process.
    • Provide information about the hotel, local attractions, and amenities.
    • Address guest inquiries, requests, and complaints professionally and efficiently.

    Reservations Management:

    • Process bookings, cancellations, and modifications in the hotel reservation system.
    • Confirm guest details and ensure special requests are documented.
    • Coordinate with other departments to prepare for guest arrivals (e.g., housekeeping, concierge).

    Check-In and Check-Out Procedures:

    • Ensure accurate documentation and verification during check-in and check-out.
    • Handle payment transactions, including cash, credit cards, and billing to accounts.
    • Manage room keys and ensure proper security protocols are followed.

    Communication:

    • Answer phone calls and respond to emails promptly and professionally.
    • Relay messages to guests or staff as required.
    • Maintain effective communication with other departments to ensure guest needs are met.

    Administrative Tasks:

    • Maintain accurate records of guest information, bookings, and financial transactions.
    • Prepare daily reports for management.
    • Monitor and manage the lobby area, ensuring it remains welcoming and clean.

    Problem Solving:

    • Resolve guest issues or escalate them to the appropriate manager.
    • Manage situations such as overbooking or late arrivals effectively and with empathy.

    Requirements

    • Interested candidates should possess an HND in relevant fields with 3 years work experience.

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    Housekeeper

    Job Description

    • The hotel housekeeper is responsible for ensuring guest rooms, common areas, and facilities are clean, comfortable, and well-maintained.
    • This role plays a crucial part in delivering an exceptional guest experience by maintaining a high standard of cleanliness and organization throughout the hotel

    Responsibilities

    • Room Cleaning & Maintenance:
      • Clean and sanitize guest rooms, including bedrooms, bathrooms, and living areas.
      • Change bed linens, replace towels, and restock amenities (e.g., toiletries, coffee supplies).
      • Vacuum, sweep, mop, and dust surfaces.
      • Inspect rooms for maintenance issues (e.g., broken furniture or appliances) and report to management.
    • Public Areas:
      • Maintain cleanliness in common areas such as lobbies, hallways, and staircases.
      • Clean and restock restrooms and other shared facilities.
    • Laundry Duties:
      • Collect, sort, wash, dry, fold, and store hotel linens and towels as needed.
    • Guest Interaction:
      • Respond promptly and courteously to guest requests or inquiries regarding housekeeping services.
    • Adherence to Policies:
      • Follow health, safety, and sanitation procedures.
      • Comply with hotel standards and procedures to ensure consistency.

    go to method of application »

    Kitchen Assistant

    JobDescription

    • We're seeking to hire dedicated and reliable Kitchen Assistant to assist the cook with ingredients preparation as well as to perform all washing and cleaning duties required in the kitchen.

    Requirements

    • The Ideal candidate must possess an excellent assistance skills with inventory control, sorting items and complying with all food health and safety regulations.
    • He/She must possess exceptional time management and ensure that all duties are completed in a timely manner.
    • Must be able to learn cooking and do such as required
    • Candidate must be resident of Ikotun area and its environs.

    Method of Application

    Interested and qualified candidates should send their Applications to: efezisouthsea2000@gmail.com using the Job Title as the subject of the email.

    Note: Candidate must be resident of Ikotun area and its enviros.

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