Restaurant General Manager at ABNM HR Staffing Solutions Limited

Job Summary

We are seeking a dynamic and experienced Restaurant Manager to lead and oversee the operations of our thriving restaurant. As a vital member of our management team, you will be responsible for ensuring exceptional customer service, driving revenue growth, and maintaining high standards of food quality and cleanliness.

Responsibilities:

• Leadership: Lead, mentor, and inspire a diverse team of front-of-house and back-of-house staff to achieve excellence in service and performance.
• Operations Management: Oversee day-to-day operations, including inventory management, scheduling, and ensuring compliance with health and safety regulations.
• Customer Experience: Ensure guests receive exceptional service and have a memorable dining experience by maintaining high standards of hospitality and addressing any concerns or issues promptly.
• Financial Management: Drive revenue growth and manage expenses to achieve profitability targets through effective cost control measures and strategic pricing strategies.
• Staff Training and Development: Implement training programs to continually develop the skills and knowledge of the team, fostering a culture of excellence and continuous improvement.
• Quality Control: Maintain high standards of food quality, presentation, and consistency, conducting regular inspections and addressing any areas for improvement.
• Community Engagement: Build and maintain positive relationships with the local community, actively participating in community events and initiatives to promote the restaurant and enhance its reputation.

Requirements:

• Proven Experience: Minimum of 3 - 5 years of experience in a similar role within the hospitality industry, with a track record of success in managing a high-volume restaurant.
• Leadership Skills: Strong leadership and interpersonal skills, with the ability to motivate and inspire a team to achieve their full potential.
• Financial Acumen: Solid understanding of financial management principles, including budgeting, forecasting, and profit and loss analysis.
• Customer Focus: Passion for delivering exceptional customer service and creating memorable experiences for guests.
• Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and delegate effectively.
• Problem-Solving Abilities: Proactive approach to identifying and addressing challenges, with the ability to make sound decisions under pressure.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, as required.
• Must pass a Background Check and Drug Screening
• Must Provide 2 Guarantors and 2 Referees with Valid IDs