Latest Jobs at Ecobank Nigeria

. Strategy execution & business growth

• Lead the execution of the Nigeria Bancassurance strategy in full alignment with Group priorities, ensuring consistent translation of strategic objectives into actionable country-level initiatives. 
• Drive insurance penetration across all customer segments by integrating insurance propositions into core banking products, customer journeys, and lifecycle engagement points.
• Scale standalone insurance sales across all distribution channels by activating frontline teams and embedding insurance into both physical and digital sales processes. 
• Deliver sustainable revenue growth in line with agreed targets by optimizing product mix, improving conversion rates, and strengthening renewal income streams. 
• Drive product innovation and localization by adapting Group solutions to the Nigerian market context and identifying new opportunities aligned to customer needs and regulatory requirements. 

2. Distribution & sales enablement

• Embed Bancassurance as a core performance metric across all frontline channels, ensuring insurance is actively sold / referred alongside core banking products and services. 
• Build and sustain a high-performance sales culture by aligning incentives, reinforcing accountability, and driving consistent execution across branches, RMs, DSAs, and digital channels. 
• Strengthen capability building programs through structured training, certification, and ongoing coaching to enhance product knowledge and sales effectiveness. 
• Support frontline teams through joint client engagements, provision of sales tools, and access to insurance specialists to improve conversion and customer outcomes. 
• Drive digital enablement by integrating insurance into digital channels and platforms, enabling seamless customer journeys, self-service capabilities, and improved scalability. 

Partnerships & commercial management

• Manage strategic relationships with insurance partners, ensuring alignment to business objectives, service standards, and long-term growth ambitions. 
• Negotiate and continuously optimize commercial terms to ensure competitiveness, profitability, and alignment with market benchmarks and internal expectations. 
• Drive partner accountability through clearly defined SLAs, regular performance reviews, and enforcement of agreed service delivery standards. 
• Identify and onboard new partners where necessary and in line with the Group’s Bancassurance Framework to strengthen product offerings, enhance competitiveness, and address gaps in capability or market coverage. 

4. Customer value proposition & product management

• Develop and continuously refine compelling customer value propositions that address the needs of different segments and enhance the overall customer offering. 
• Ensure all products are relevant, competitive, and fully compliant with regulatory requirements, internal policies, and customer protection standards. 
• Drive product rationalization by simplifying the product suite, focusing on high-impact offerings, and eliminating duplication or underperforming products. 
• Monitor and continuously improve customer experience across the insurance lifecycle, including onboarding, servicing, claims, and renewals. 

5. Performance management & business intelligence

• Track and monitor key performance metrics across products, channels, and segments to ensure delivery against business targets and strategic objectives. 
• Implement robust reporting dashboards and management information systems to provide timely, accurate, and actionable insights. 
• Drive data-led decision-making by leveraging analytics to identify trends, optimize performance, and inform strategic interventions. 
• Provide comprehensive monthly performance reporting to country and Group stakeholders, highlighting progress, risks, and corrective actions. 
• Ensure revenue assurance by validating commission flows, minimizing leakage, and maintaining transparency in financial performance. 

Risk, governance & compliance

• Ensure full compliance with all local regulatory requirements, Group policies across all activities. 
• Adherence to the Group Bancassurance Framework, including governance, product approval, sales conduct, and partner management standards. 
• Proactively manage conduct risk by ensuring fair customer treatment, appropriate sales practices, and transparent disclosures across all channels. 
• Maintain strong internal controls and audit readiness by ensuring proper documentation, monitoring, and timely resolution of identified gaps. 

Stakeholder management & leadership

• Act as the country lead for Bancassurance, providing clear direction, leadership, and accountability for business performance and execution. 
• Engage effectively with key stakeholders across the bank, including business heads, risk, compliance, finance, and operations, to ensure alignment and support. 
• Collaborate closely with Group Bancassurance and other central teams to drive consistency, leverage best practices, and deliver on strategic priorities. 
• Lead, develop, and motivate the Bancassurance team, building a strong talent pipeline and fostering a high-performance and inclusive culture. 

Education & experience

• Bachelor’s degree required. 
• Professional Insurance qualifications a must-have. 
• 12–15 years’ experience. 
• Strong knowledge of the Nigerian Insurance industry. 

Key competencies

• Strategic thinking 
• Commercial acumen 
• Bancassurance expertise 
• Data-driven mindset 
• Leadership capability 
• Governance discipline 

Success measures

• Revenue growth 
• Increased penetration 
• Channel productivity 
• Customer experience improvement 
• Partner performance 
• Compliance adherence

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JOB CONTEXT

• Internal Audit (IA) is the third line of defence and provides independent risk assurance to the management ensuring that set goals and objectives are achieved. Today internal audit must be dynamic and adaptable to the changing business environment and be able to assess risk in a way that is relevant to Management in conformity with relevant professional standards and best practice for internal audit.
• Deliver on the bank’s annual internal audit plan and ensure that audits are performed in line with the required standards. 
• Ensure that audit issues are appropriately raised and addressed, and keep key stakeholders informed of internal audit activity. 
• Review and evaluate the soundness and adequacy of administrative, procedural and automated controls, security practices and ‘auditability’ of IT systems, with special emphasis on confidentiality, integrity and availability of information systems and data.
• Perform IT assurance functions and assist in the identification and assessment of risks and vulnerabilities inherent in IT infrastructures, systems, processes and procedures in the bank.
• Ascertain that all approved IT policies; standards, procedures and guidelines are complied with Bank-wide.
• Evaluate the soundness, adequacy and application of administrative and procedural standards and security practices of the Data Center. 
• Assess how Computer resources are applied to ensure they are directed to Management goals, promote business objectives and used in a cost-effective manner.
• Make recommendation on controls improvement and measures that will mitigate identified risks in the bank’s Technology space and ensure compliance with the bank’s policies, procedures, standards and regulatory requirements.

KEY RESPONSIBILITIES
     
Business and Financial performance 

• Ensure timely completion of audit engagements in line with the approved audit plan.
• Ensuring reduction in operational losses by escalating key vulnerablities bothering on income leakage from services rendered/cost control and operational gaps. (Limit operational Risk losses within 2% of pre-impairment gross revenue)
• Translate audit plan into detailed engagement schedules.
• Allocate tasks and resources for audits.
• Monitor engagement budgets and timelines.
• Recommend risk-based, cost-effective solutions that align with business objectives.
• Identify areas that can help streamline IT processes, reduce redundancy, and improve service delivery during audits.
• Evaluate IT controls to prevent fraud, data breaches, and unauthorized access that could result in financial and reputational losses.
• Leverage data analytics and automation to enhance audit efficiency and reduce resource waste.
• Contribute to reports that feed into EXCO or Board performance reviews.

Customer Excellence 

• Act as primary contact for auditees during engagements. 
• Resolve issues escalated by senior/junior auditors,
• Ensure client satisfaction without compromising audit independence.
• Build and maintain strong working relationships with auditees and stakeholders.
• Understand business processes and risks from the customer’s perspective.
• Ensure regular communication with auditees.
• Provide timely responses to audit-related inquiries, issues, or clarifications.
• Ensure audit reports are clear, relevant, and tailored to the needs of business users.
• Provide practical and actionable recommendations that add value.
• Minimize disruption to auditee operations while still achieving audit objectives.
• Conduct audits with professionalism, courtesy, and respect for staff time and confidentiality.
• Educate process owners on risks, controls, and compliance as part of audit engagement.
• Share knowledge and tools (e.g., checklists, control frameworks) to improve control awareness.
• Use feedback to improve audit planning, communication, and execution.
• Drive and surpass expectations on NPS for IAMS.

Leadership and people management 

• Coordinate and supervise the audit team during field work/assignment and ensure coverage of audit scope.
• Motivate, share ideas and provide on-the-job training for the audit team members.
• Provide input on professional development needs of team members.   
• Conduct on-the-job training for team members
• Review and approve audit team members working papers.
• Demonstrates ethical behaviours and promote a culture of accountability.
• Upholds confidentiality, independence, and professional standards in all assignments.
• Contributes ideas and supports team goals and shared responsibilities.
• Leads or coordinates special assignments, investigations, or system reviews.

Process, control and operational performance 

• Develop risk-based audit programs/checklist for specific systems audits areas as assigned by Systems Audit Manager/Unit Head.
• Plan and assign resources to execute audit of various systems including Operating System, Database, Business Applications, network and communication security, IT general controls, IT general controls including backup and disaster recovery, System development standards, international standards like ISO27001, ISO22301, etc in accordance with the annual IS audit plan. 
• Determine specific scope of audits assigned to the team relating to business processes, the platforms and applications supporting the business processes.
• Ensure use of CAAT (Computer Assisted Audit Techniques) tool by the team where applicable/available for the audit.
• Execute the audit plan by carrying out various audit with the team assigned.
• Ensure the use of Audit Issue Management System (AIMS) for the conduct of assigned IS Audits. 
• Arrange and organize audit entrance and closing meetings with the audit clients where audit objectives, scope and terms of engagement are clarified, and key audit findings are reviewed. 
• Review audit exceptions/draft findings from team members and engage the audit clients appropriately.
• Review root cause, corrective action plan, target dates for resolution of audit exceptions and agree with the audit clients. 
• Develop draft audit reports for audits/reviews conducted by the audit team. 
• Carryout issue assurance/follow up to ascertain the level of remediation of audit issues reported previously. 
• Ensure that appropriate audit work papers documentations are maintained for audit assignment.
• Setup/maintain folder for each specific audit on IA portal and ensure that working papers are stored properly in line with the defined standard.   
• Adherence to audit methodologies, procedures, and standards (e.g., IIA, ISACA).
• Effectiveness in identifying control weaknesses and risk exposures.
• Relevance and clarity of control recommendations provided to mitigate risks.
• Quality and completeness of audit working paper documentation, storage on AIMS or file folder. 
• Compliance with internal review standards and peer review outcomes.
• Ensure audit execution aligns with methodology.
• Ensure use of CAAT (Computer Assisted Audit Techniques) tool by the team where applicable/available for the audit.
• Effective time and resource management across multiple audit tasks.
• Understanding and incorporation of relevant CBN regulations, ISO standards, and internal policies in audits.
• Timely response to regulatory or management requests.
• Follow-up on corrective actions and escalation where necessary.
• Perform other job-related ad-hoc assignments including IT related technical investigations that may be assigned by the Audit manager, Chief Audit Executive (CAE) and the Management from time to time.

Strategic initiatives 

• Lead special IT audits and investigations.
• Recommend process improvements to methodology.
• Support digital audit tool adoption.
• Suggestions for improving audit efficiency or reducing manual effort.
• Participation in or advisory role for major IT or digital transformation projects (e.g., core banking upgrade, cloud adoption, cybersecurity enhancement, etc.).
• Providing risk insights or control guidance during the planning or implementation stages of strategic initiatives
• Develop and maintain audit automation procedures to support and facilitate internal audit/inspection function. 
• Provide data analytics support and technical expertise to the rest of Internal Audit Group (IAG). 

JOB PROFILE
     
Experience & Qualifications

• Minimum of 2nd class lower in Computer Science, Accounting or any other related first-degree equivalent.
• CISA/CISSP, ISO27001 Lead Auditor Certification and other relevant professional certifications will be an additional advantage.
• Minimum of 3 - 5 years working experience in similar function

Skills, Capabilities & Personal attributes

• Articulate 
• Analytical skills.
• Technology flair.
• Strong interpersonal skills 
• Communication (oral & written) skills.
• Team building.
• Strong knowledge of banking operations, audit, products & customer segmentation
• Basic Accounting knowledge
• Knowledge of Information Systems audit practices.
• Expertise in Data analysis.
• Information Technology (Business perspective, IT management).
• Project management.
• Product knowledge 
• Knowledge of banking operations.
• Knowledge of risk assessment and control.
• Paying attention to details
• Honest, punctual, trustworthy and hardworking
• Always ready to add value to the system.
• Maintain confidentiality and protect the privacy of sensitive data extracted for audit purposes and reporting.

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The Senior Auditor is responsible for leading and executing audit engagements in accordance with the bank’s audit plan, policies, and professional standards. 

The role involves supervising and guiding junior auditors, assessing the adequacy and effectiveness of internal controls, risk management, and governance processes, and ensuring compliance with regulatory requirements.

KEY RESPONSIBILITIES

Business and Financial performance 

• Maintain the cost of different audit types (thematic, geographical) within the approved budget, ensuring efficient resource allocation while maintaining audit coverage - without compromising audit independence.
• Ensuring reduction in operational losses by escalating key vulnerabilities bothering on income leakage from services rendered/cost control and operational gaps. (Maintain operational losses within 2% of 2025 Revenue).
• Conduct assurance audits in line with the approved audit planning to evaluate the effectiveness of controls in preventing operational losses.
• Strengthen audit focus on high-risk operational areas, providing insights into systemic issues.
• Monitor and report on repeat audit findings, ensuring business units implement sustainable remediation plans.
• Strengthen follow-up audit reviews to track the resolution of regulatory exceptions and internal control weaknesses."

ustomer Excellence 

• Audit Planning and Execution
• Ensure timely rendition of reports to management, Board audit committee, and other stakeholders to demonstrate commitment to transparency and accountability."
• Responsiveness to External Parties

Process, control and operational performance 

• Review of head office units and departments’ activities and ensure exceptions are properly reported and regularized.
• Check for compliance with the bank’s policies and procedures.
• Ensure that open items in Head Office GL accounts are current and reflect the true nature of the transactions recorded therein.
• Review of bank’s compliance with applicable internal and regulatory requirements in financial ratios and other policies / regulations. 
• Review of Consolidated Management account and Management Profit Reporting with balance sheet per Head Office and branches and agree it to general ledger 
• Review of audited Financial statement including Audit adjustment and management letters 
• Liquidity, Portfolio Management, Balance Sheet, and Capital Management.
• Review of the Bank’s compliance to extant AML/KYC/CFT/CPF/PEP regulations
• Review of departmental chatters and implementation of corporate governance in relation to the regulatory provisions. 
• Ensure prompt resolution of open issues in previous audit reports, management letters, regulatory reports and other statutory examiners’ reports involving head office units.
• Ensure prompt rendition of audit sub-reports to the Senior Auditor.
• Review mobile banking products, agency banking products, cards products and other digital products offered by the bank.
• Participate in quarterly review of Risk Control Self-Assessment (RCSA) for units in audit department.
• Participate in training of audit clients during the course of audit assignments.
• Review and make comments where necessary on the bank’s draft product papers and policy.
• Make inputs where necessary on draft circulars issued by CBN and other regulators.
• Monitor audit verification certificates (AVC) of unit/departments audited for proper closure of audit exceptions.
• Articulate policies and procedures in line with developments in order to achieve zero fraud level.
• Maintain proper records of audit working papers for the bank for reference purposes and to meet the requirements of external auditors and regulators.
• Carry out spot checks and investigation activities.
• Prepare quality audit reports based on audit observations and evidence.
• Carry out any other function as may be assigned by the Team Lead/Senior Auditor.
• Income / Revenue assurance audits.
• Liaise with stakeholders for resolution of root causes of revenue leakages to ensure they are closed and prevent or reduce revenue losses.
• Periodic Revenue compliance review and reporting.

JOB PROFILE

Experience & Qualifications

• B.Sc. /B.A. in the Social Sciences/Humanities/Accounting/Finance related field or its equivalent. 
• MBA/MSc is an added advantage.
• Minimum of 3 years’ experience in a bank (preferably in a GRC role)
• ACA/ACCA/CPA

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KEY RESPONSIBILITIES

PROCESS 

• Conduct comprehensive verification of all Core and non-core personnel.
• Documentation: Update asset records with any changes identified during the verification process.
• Accurate Record-Keeping: Maintains precise and up-to-date records, reducing errors in financial reporting and ensuring compliance with regulations.
• Reconciliation: Reconcile the Staff Records with the results of the verification exercise. Compare the verified assets with existing records to identify discrepancies.
• Reporting: Generate comprehensive reports documenting the results of the verification process.
• Staff Tracking: Track staff movement (exits and incomers) to enhance accountability.
• Cost Monitoring: Periodic review of staff records across all locations to validate staff attendance and remuneration 
• Prepare and submit preliminary and final audit reports, highlighting any discrepancies and recommending corrective actions.
• Ensure compliance with Internal Audit policies and regulatory requirements.
• Conduct regular spot checks and audits to verify the accuracy of human asset movement records.
• Provide training and guidance to staff on asset management and audit procedures. 

CLIENTS

• All Head office units and branches
• External auditors and Regulators
• Ecobank Development Corporation (ETI affiliate)

JOB PROFILE

Experience & Qualifications

• B.Sc. /B. A in the Social Sciences/Humanities/Accounting/Finance related field or its equivalent. MBA/MSc is an added advantage
• Minimum of 3 years’ experience in a bank (preferably in a GRC role
• ACA/ACCA/CPA