Jobs at the Startup Place Limited

Job Summary

• We are seeking a savvy and motivated Customer Service Officer to join their team.
• This critical role focuses on improving customer acquisition, engagement, and conversion across digital channels.

Key Responsibilities

• Develop and implement digital strategies
• Oversee online communications, social media, and sales platforms
• Create and manage campaigns to improve brand awareness and growth
• Analyze customer feedback and develop retention techniques
• Provide excellent customer service and support
• Identify upselling and cross-selling opportunities

Requirements

• Proven experience in digital marketing
• Solid understanding of SEO, PPC, email marketing, and customer journeys
• Strategic thinker with a branding edge
• Excellent communication and problem-solving skills
• Strong organizational and multitasking abilities

Platforms:

• Instagram
• TikTok
• Twitter
• LinkedIn
• WhatsApp
• Website.

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Job Summary

• We are seeking a smart, organized and presentable Front Desk/Admin/Office Assistant to support daily operations in our real estate company.
• The ideal candidate will serve as the first point of contact for clients, assist with administrative tasks and ensure smooth office operations.

Key Responsibilities
Front Desk Duties:

• Greet and attend to clients, visitors and prospective tenants professionally.
• Manage phone calls, emails and inquiries; direct to the appropriate team members.
• Maintain a clean, organized, and welcoming reception area.
• Track and record client visits, enquiries, and walk-ins.

Administrative & Office Support:

• Prepare and update client records, property files, and documentation.
• Assist the sales/lettings team with scheduling inspections, meetings, and follow-ups.
• Handle incoming/outgoing correspondence and documentation.
• Manage office supplies and coordinate basic facility/maintenance needs.
• Maintain filing systems (physical and digital).
• Draft simple letters, memos, and internal communications as required.
• Support HR and management with assigned administrative tasks.

Operational Support:

• Assist in preparing property listings, marketing materials, and client presentations.
• Follow up with clients on behalf of the team when necessary.
• Maintain databases, CRM entries, and updated records of property listings.
• Ensure smooth day-to-day office coordination and support.

Requirements
Education & Experience:

• OND / HND / B.Sc. Degree in Business Admin, Office Technology, Public Administration, or any relevant field.
• 1–3 years experience in administrative, front desk, or customer service roles (experience in real estate is an added advantage).

Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent customer service and client-facing skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to multitask and work under minimal supervision.
• Strong organizational and time-management abilities.
• Presentable, courteous, and professional demeanor.
• Knowledge of real estate processes is a plus.