Jobs at The Big Smile Foundation

TBSF with support from United Nation Mine Action Service (UNMAS) seeking a highly skilled and experienced Safeguarding and Accountability Officer to join our team. The successful candidate will lead on safeguarding and accountability initiatives, ensuring that our organization maintains the highest standards of protection and accountability.
Location: Maiduguri, Borno State (with frequent travel to Local Government Areas where the project will be implemented).

Responsibilities

Duties and Responsibility

Functions / Day to day activities:

• Develop and implement safeguarding policies, procedures, and guidelines
• Conduct safeguarding training and capacity-building programs for staff and partners
• Investigate and respond to safeguarding concerns and incidents
• Ensure compliance with accountability frameworks and standards
• Develop and maintain relationships with key stakeholders, including donors, partners, and government agencies
• Provide technical support and guidance on safeguarding and accountability to staffs 
• Build capacity of staff and partners to implement safeguarding and accountability mechanisms
• Participate in organizational meetings and committees related to safeguarding and accountability
• Perform other tasks assigned by the supervisor

Requirements:

• Bachelor\'s degree in a relevant field (e.g., social work, law, international development)
• At least 2 years of experience in safeguarding, accountability, or a related field
• Proven track record of developing and implementing safeguarding policies and procedures
• Excellent communication, interpersonal, and analytical skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Experience working with vulnerable populations (e.g., children, women, marginalized groups)
• Knowledge of accountability mechanisms and complaint response procedures
• Training or certification in safeguarding, child protection, or a related field
• Strong knowledge of safeguarding principles and practices
• Must have a working laptop

Desirable skills:

• A demonstrated ability to multi-task and process information into action in a timely manner
• Language Proficiency: Fluent in English and either Kanuri or Hausa.
• Interpersonal Abilities: Strong interpersonal skills, capable of building effective relationships and maintaining effective communication with diverse community groups and stakeholders.
• Presentation Skills: Excellent presentation skills, with the ability to engage and captivate an audience.
• Organizational Competence: Outstanding organizational skills, with the ability to prioritize tasks and meet deadlines effectively.

What We Offer:

• Opportunity to work with a dynamic and growing organization.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.

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TBSF with support from United Nation Mine Action Service (UNMAS) seeking a highly skilled and experienced liaison focal point person to join our team. The successful candidate will act as the link between two or more organizations to ensure effective communication and coordination also responsible for building and maintaining partnerships with clients, stakeholders, and the community.

Location: Maiduguri, Borno State (Damboa, Konduga and Biu).

Responsibilities

Duties and Responsibility

Functions / Day to day activities:

• Establishing and maintaining relationships with key stakeholders
• Facilitating effective communication between organizations
• Coordinating and organizing meetings and ensuring all necessary parties are aware of and invited
• Relaying and managing feedback, criticism or needs from one organization to another
• Ensuring accurate and timely communication of information between parties
• Resolving any issues, problems or requests from different parties
• Preparing reports to update relevant parties on the progress of projects or initiatives
• Ensuring compliance with company and industry regulations
• Identifying and striving to meet the needs of key stakeholders
• Promoting understanding between parties and creating a positive environment
• Perform other tasks assigned by the supervisor.

Requirements:

• Proven experience as a Liaison focal point, Public Relations Officer or similar role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to foster relationships with key stakeholders.
• Problem-solving skills and a customer-service orientation.
• A keen eye for detail and the ability to work under pressure.
• Proficiency in all Microsoft Office applications.
• Ability to travel as necessary.
• Bachelor’s degree in Business Administration or related field.
• Must have a working laptop

Desirable skills:

• A demonstrated ability to multi-task and process information into action in a timely manner
• Language Proficiency: Fluent in English and either Kanuri or Hausa.
• Interpersonal Abilities: Strong interpersonal skills, capable of building effective relationships and maintaining effective communication with diverse community groups and stakeholders.
• Presentation Skills: Excellent presentation skills, with the ability to engage and captivate an audience.
• Organizational Competence: Outstanding organizational skills, with the ability to prioritize tasks and meet deadlines effectively.

What We Offer:

• Opportunity to work with a dynamic and growing organization.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.

go to method of application »

Location: Maiduguri, Borno State (Damboa, Konduga and Biu).

Responsibilities

Duties and Responsibility

Functions / Day to day activities:

• Establishing and maintaining relationships with key stakeholders
• Facilitating effective communication between organizations
• Coordinating and organizing meetings and ensuring all necessary parties are aware of and invited
• Relaying and managing feedback, criticism or needs from one organization to another
• Ensuring accurate and timely communication of information between parties
• Resolving any issues, problems or requests from different parties
• Preparing reports to update relevant parties on the progress of projects or initiatives
• Ensuring compliance with company and industry regulations
• Identifying and striving to meet the needs of key stakeholders
• Promoting understanding between parties and creating a positive environment
• Perform other tasks assigned by the supervisor.

Requirements:

• Proven experience as a Liaison focal point, Public Relations Officer or similar role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to foster relationships with key stakeholders.
• Problem-solving skills and a customer-service orientation.
• A keen eye for detail and the ability to work under pressure.
• Proficiency in all Microsoft Office applications.
• Ability to travel as necessary.
• Bachelor’s degree in Business Administration or related field.
• Must have a working laptop

Desirable skills:

• A demonstrated ability to multi-task and process information into action in a timely manner
• Language Proficiency: Fluent in English and either Kanuri or Hausa.
• Interpersonal Abilities: Strong interpersonal skills, capable of building effective relationships and maintaining effective communication with diverse community groups and stakeholders.
• Presentation Skills: Excellent presentation skills, with the ability to engage and captivate an audience.
• Organizational Competence: Outstanding organizational skills, with the ability to prioritize tasks and meet deadlines effectively.

What We Offer:

• Opportunity to work with a dynamic and growing organization.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.

go to method of application »

Location: Konduga, Damboa and Biu.

Responsibilities

Duties and Responsibility

Functions / Day to day activities:

• Provide EORE sessions in affected communities.
• Function as an interviewer during assessments of targeted communities.
• Function as a data collector in targeted communities
• Before any EORE team deploys, ensure to have the information specific to the area provided by the Project Officer/EORE Projector Coordinator.
• Obtain (If available) all appropriate survey data from official government bodies (Government /Police/Military) and community key informants in operations.
• Keep records of daily, weekly, and monthly activities.
• Report progress daily to the Project Officer.
• Establish and maintain Liaison with the community structure.
• Maintain a good discipline within the team and coordinate with community volunteers. 
• Be responsible for equipment and EORE training material conditions and quantities designated for the team.
• Undertake any other tasks as assigned by the EORE instructor.
• Conduct additional EORE trainings or re-training as required to the volunteers.
• Conduct any other task as assigned by supervisor.

Requirements:

• Previous experience in carrying out awareness or community-based EORE activities or similar
• Previous experience in data reporting and/or using participatory techniques to gather information in at-risk communities.
• Relevant experience in community-based facilitation and community mobilization.
• Experience of developing good relationships with people and working in a participatory manner with groups of different ages, statuses, and backgrounds
• Previous experience living and working in a cross-cultural, multi-sector team environment in Northeast Nigeria
• Experience working with rural communities from a variety of different ethnic groups.
• Must have a working laptop.

Desirable skills:

• A demonstrated ability to multi-task and process information into action in a timely manner
• Language Proficiency: Fluent in English and either Kanuri or Hausa.
• Interpersonal Abilities: Strong interpersonal skills, capable of building effective relationships and maintaining effective communication with diverse community groups and stakeholders.
• Presentation Skills: Excellent presentation skills, with the ability to engage and captivate an audience.
• IT Skills: in regard to the report writing
• Organizational Competence: Outstanding organizational skills, with the ability to prioritize tasks and meet deadlines effectively.

What We Offer:

• Opportunity to work with a dynamic and growing organization.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.