Safeguarding and Accountability Officer at The Big Smile Foundation

TBSF with support from United Nation Mine Action Service (UNMAS) seeking a highly skilled and experienced Safeguarding and Accountability Officer to join our team. The successful candidate will lead on safeguarding and accountability initiatives, ensuring that our organization maintains the highest standards of protection and accountability.
Location: Maiduguri, Borno State (with frequent travel to Local Government Areas where the project will be implemented).

Responsibilities

Duties and Responsibility

Functions / Day to day activities:

• Develop and implement safeguarding policies, procedures, and guidelines
• Conduct safeguarding training and capacity-building programs for staff and partners
• Investigate and respond to safeguarding concerns and incidents
• Ensure compliance with accountability frameworks and standards
• Develop and maintain relationships with key stakeholders, including donors, partners, and government agencies
• Provide technical support and guidance on safeguarding and accountability to staffs 
• Build capacity of staff and partners to implement safeguarding and accountability mechanisms
• Participate in organizational meetings and committees related to safeguarding and accountability
• Perform other tasks assigned by the supervisor

Requirements:

• Bachelor\'s degree in a relevant field (e.g., social work, law, international development)
• At least 2 years of experience in safeguarding, accountability, or a related field
• Proven track record of developing and implementing safeguarding policies and procedures
• Excellent communication, interpersonal, and analytical skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Experience working with vulnerable populations (e.g., children, women, marginalized groups)
• Knowledge of accountability mechanisms and complaint response procedures
• Training or certification in safeguarding, child protection, or a related field
• Strong knowledge of safeguarding principles and practices
• Must have a working laptop

Desirable skills:

• A demonstrated ability to multi-task and process information into action in a timely manner
• Language Proficiency: Fluent in English and either Kanuri or Hausa.
• Interpersonal Abilities: Strong interpersonal skills, capable of building effective relationships and maintaining effective communication with diverse community groups and stakeholders.
• Presentation Skills: Excellent presentation skills, with the ability to engage and captivate an audience.
• Organizational Competence: Outstanding organizational skills, with the ability to prioritize tasks and meet deadlines effectively.

What We Offer:

• Opportunity to work with a dynamic and growing organization.
• Professional development and growth opportunities.
• Collaborative and supportive work environment.