Jobs at Skool Media Nigeria Limited

Job Summary

• We are looking for a Sales accounts executive to join our team.
• As a Sales Account Executive, You will act as a liaison between our sales team and our clients, ensuring customer satisfaction.
• You should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.
• Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.

Job Description

• Manage key accounts
• Act as the point of contact for our clients
• Resolve problems and handle complaints in a timely manner
• Identify new potential customers
• Supervise sales account representatives
• Ensure budget and time requirements are met
• Stay up-to-date with new features and product launches
• Establish best practices
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience
• Day to day liaising with Sales and Production departments to ensure stock in the store are properly and adequately recorded and the system-based stock records are updated.
• Monitor the stock to ensure that sales of product are recorded accurately
• Generate monthly cost of Sales
• Reconciliation of physical and system stock balances.
• Carry out duties as may be assigned from time to time by the General Manager

Requirements

• Proven work experience as a Sales Account Executive
• Hands on experience with customer service and stock keeping
• An ability to gasp clients needs and to increase customer engagement
• Solid knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Analytical and time-management skills
• B.Sc Degree in Accounting, Business Administration, Marketing or any relevant field.

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Job Descriptions

• As an IT Support Officer, you will be required to work closely with the IT Manager. You will assist with
• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Talking to Staff or Clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults
• Providing support, including procedural documentation and relevant reports
• Following diagrams and written instructions to repair a fault or set up a system
• Supporting the roll-out of new applications
• Setting up new users' accounts and profiles and dealing with password issues
• Responding within agreed time limits to call-outs
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritizing and managing many open cases at one time
• Rapidly establishing a good working relationship with colleagues
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment.

Requirements

• B.Sc degree in Computer Science, ICT or any other related field.
• Must have at least 2 years work experience in a similar role.