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  • IT Support Officer at Skool Media

  • Posted on: 4 September, 2019 Deadline: 11 September, 2019
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  • Skool Media Nigeria Limited is an organisation charged with empowering student and teachers with modern education device to be at par with the changing world of education globally.

    IT Support Officer


    Job Descriptions

    • As an IT Support Officer, you will be required to work closely with the IT Manager. You will assist with
    • Installing and configuring computer hardware operating systems and applications
    • Monitoring and maintaining computer systems and networks
    • Talking to Staff or Clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
    • Troubleshooting system and network problems, diagnosing and solving hardware or software faults
    • Providing support, including procedural documentation and relevant reports
    • Following diagrams and written instructions to repair a fault or set up a system
    • Supporting the roll-out of new applications
    • Setting up new users' accounts and profiles and dealing with password issues
    • Responding within agreed time limits to call-outs
    • Working continuously on a task until completion (or referral to third parties, if appropriate)
    • Prioritizing and managing many open cases at one time
    • Rapidly establishing a good working relationship with colleagues
    • Testing and evaluating new technology
    • Conducting electrical safety checks on computer equipment.


    • B.Sc degree in Computer Science, ICT or any other related field.
    • Must have at least 2 years work experience in a similar role.

    Method of Application

    Candidates should send their CV to: using the "Job Title" as subject of the email.

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