Jobs at Reposebay Human Resources Limited

Job Summary

• Our client is looking for abartender that canprovideexceptional guest experiences by creating and serving a variety of beverages to guests, ensuring the bar area is well-maintained, and delivering high-quality customer service. They are responsible for crafting cocktails, taking drink orders, engaging with guests, and maintaining a clean and organized bar space.

Responsibilities
Beverage Preparation:

• Prepare a diverse range of alcoholic and non-alcoholic beverages, including cocktails, mocktails, wines, beers, and spirits, adhering to standard recipes and hotel guidelines.
• Ensure that all beverages are presented attractively and in appropriate glassware.

Customer Service:

• Greet and engage with guests in a friendly and professional manner, taking drink orders and offering menu recommendations.
• Provide excellent customer service by addressing guests' inquiries, preferences, and special requests.

Mixology:

• Display creativity and skill in crafting unique cocktails while maintaining consistency in taste and presentation.
• Stay updated on the latest mixology trends and continuously expand knowledge of new drinks and techniques.

Order Management:

• Keep track of inventory levels for beverages, mixers, garnishes, and other bar supplies.
• Place orders for replenishing stock to ensure availability of ingredients and supplies.

Bar Maintenance:

• Maintain a clean and organized bar area by regularly cleaning surfaces, glassware, and utensils.
• Ensure that the bar setup is visually appealing and well-stocked at all times.

Compliance:

• Adhere to legal regulations related to alcohol service and consumption, including checking IDs to verify legal drinking age.
• Follow responsible alcohol service guidelines and intervene if guests show signs of intoxication.

Qualifications

• Previous experience as a bartender in a similar establishment or hospitality setting is preferred.
• Knowledge of different types of beverages, mixology techniques, and drink recipes.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Familiarity with cash handling and point-of-sale (POS) systems.
• Understanding of responsible alcohol service practices and legal regulations.
• Physical stamina to stand for extended periods and lift heavy items.
• Flexibility to work varying shifts, including weekends and holidays.

Remuneration
N80,000 Monthly.

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Duties and Responsibilities
Internal Processes (Follow Steps in the Departmental SOP)

• Present mood boards, working drawings and design plans to Lead Designer for approval in adherence to set company standards.
• Liaise with lead designer to ensure resolution of possible design problems reported back from clients
• Ensure proper interpretation and implementation of stipulated designs on each project.
• Daily coordination and inspection of all active sites, reports on projects, and material tracking log.
• Supervise, manage, and negotiate materials/product/service costs of artisans on project sites.
• Procure materials needed for projects within the company’s budget.
• Ensure standard site procedure/process/quality control is set and adhered to.
• Implement and enforce site processes, work and execution plans for each project in line with the Design Fairy Studio standard operating procedures.
• Collaborate with artisans and team to identify and resolve any issues that may occur on site.
• Coordinate with team members to ensure that all parties are on track with project requirements, deadlines, and schedules.
• Pay attention to every detail on site in order to ensure that workers complete their deliverables for the day.
• Follow up with the team and artisans and ensure adherence to daily on-site resumption time.
• Prepare project reports by gathering, analyzing, and summarising relevant information.
• Communicate an hourly progress report (videos and pictures) on DFS Communication channel; Whatsapp.
• Appropriately communicate project plans and ensure their execution.
• Facilitate change requests to ensure that all parties are informed of the impact on schedule and budget.
• Manage customer satisfaction within the project timeline.
• Conduct a post-project evaluation to identify success and areas of improvement before project handover
• Perform other duties as assigned by the CEO/Lead Designer.

Key Performance Indicators:

• 90% team tasks’ completion daily
• Ensure quality of materials supplied to sites are in 100% adherence to DFS’ Standard
• 100% delivery on project quality to client’s satisfaction
• Achieve minimum of 80% team and artisan’s compliance to site rules
• Deliver weekly reports on all active projects.
• 10% cost savings on each project expense
• 100% understanding of the aritsans to ensure maximum delivery on task.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 - 3 years work experience.

Salary
N80,000 - N100,000 / month.

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Job Summary

• Our client is looking for a receptionist that can provide a positive guest experience by providing exceptional customer service and efficient front desk operations.
• He/She will be the first point of contact for guests and visitors, responsible for greeting, checking-in, and checking-out guests, as well as addressing their inquiries and needs.
• They will also contributes to maintaining a smooth flow of communication within the hotel and between various departments.

Responsibilities
Guest Services:

• Greet and welcome guests upon their arrival at the hotel in a friendly and professional manner.
• Perform guest check-in and check-out procedures accurately and efficiently, following established protocols.
• Provide information about hotel facilities, services, and local attractions to guests.
• Handle guest requests and concerns promptly and appropriately, striving to exceed guest expectations.

Front Desk Operations:

• Answer phone calls, respond to emails, and handle reservations, cancellations, and modifications using the hotel's reservation system.
• Maintain accurate records of room availability and guest accounts.
• Process payments and manage cash transactions, ensuring accuracy and security.

Communication and Coordination:

• Communicate effectively with other hotel departments, such as housekeeping, maintenance, and concierge, to ensure smooth guest experiences.
• Relay messages, packages, and information to guests and appropriate staff members.
• Maintain a log of guest requests, incidents, and important information to ensure proper follow-up.

Administrative Tasks:

• Keep the front desk area organized, neat, and presentable at all times.
• Assist in administrative duties, such as filing, data entry, and maintaining guest records.
• Prepare and distribute necessary reports to relevant departments.

Problem Solving:

• Handle guest complaints and concerns with professionalism, finding appropriate solutions and escalating issues as needed.
• Address any technical difficulties related to the hotel's reservation and check-in systems.

Qualifications

• Bachelor's Degree from reputable university (additional education or hospitality-related training is a plus).
• Strong communication and interpersonal skills.
• Customer-service oriented with a positive attitude.
• Proficiency in using computers and hotel reservation systems.
• Multitasking abilities and the capacity to work under pressure.
• Attention to detail and accuracy in handling financial transactions.
• Professional appearance and demeanor.
• Ability to work shifts, including evenings, weekends, and holidays.

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Job Overview

• Our client is looking for a Head Chef in a hotel, thatwill be responsible for overseeing the culinary operations of the hotel's kitchen, ensuring the delivery of high-quality food and exceptional dining experiences for guests.
• You will lead a team of chefs and kitchen staff, manage kitchen operations, create and execute menus, maintain food safety standards, and contribute to the overall success of the hotel's dining services.

Responsibilities
Menu Planning and Development:

• Create innovative and diverse menus that cater to different guest preferences and dietary needs.
• Stay updated with culinary trends and incorporate new ideas into menu offerings.
• Develop seasonal menus and special event menus.

Kitchen Management:

• Manage kitchen staff, including hiring, training, scheduling, and performance evaluation.
• Ensure proper staffing levels to meet demand and maintain kitchen efficiency.
• Coordinate and delegate tasks to kitchen team members.

Food Preparation and Presentation:

• Oversee the preparation, cooking, and presentation of all dishes to meet quality and presentation standards.
• Maintain consistency in taste, portion sizes, and plating techniques.
• Ensure that food is prepared and served on time to meet guest expectations.

Quality Control and Hygiene:

• Uphold high standards of food quality, taste, and presentation.
• Monitor kitchen practices to ensure adherence to food safety and sanitation regulations.
• Conduct regular inspections of equipment, ingredients, and workspaces to maintain cleanliness and hygiene.

Inventory and Cost Control:

• Manage food inventory to minimize waste and control costs.
• Monitor portion control to optimize ingredient usage and reduce expenses.
• Collaborate with management to set pricing strategies that balance cost and profitability.

Collaboration and Communication:

• Work closely with the hotel management team to align culinary offerings with overall hotel strategy.
• Communicate effectively with waitstaff and other relevant teams to ensure smooth operations.
• Accommodate special guest requests or dietary restrictions.

Training and Development:

• Train kitchen staff on cooking techniques, safety procedures, and food handling.
• Foster a positive and productive work environment, promoting teamwork and professional growth.

Qualifications

• Culinary Degree or equivalent Culinary Certification is preferred.
• Proven experience as an Executive Chef, Sous Chef, or relevant role in a high-end restaurant or hotel.
• In-depth knowledge of various cooking methods, ingredients, equipment, and procedures.
• Strong leadership and management skills with the ability to motivate and guide a team.
• Creativity and a passion for culinary arts, demonstrated through innovative menu development.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Knowledge of food safety and sanitation regulations and practices.
• Effective communication skills to liaise with staff, management, and guests.
• Problem-solving abilities and the capacity to handle high-pressure situations.
• Flexibility to work evenings, weekends, and holidays as required by the hotel's operational needs.

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Job Summary

• As a waitress in a hotel, you will play a crucial role in providing excellent dining experiences for our guests.
• Your primary responsibility will be to ensure that guests receive prompt, friendly, and efficient service in our restaurant or dining areas.
• You will be an integral part of creating a positive and memorable atmosphere for our guests during their stay.

Responsibilities

• Customer Service: Greet and seat guests in a courteous and welcoming manner, addressing any inquiries they might have about the menu or special requests.
• Order Taking: Take accurate food and drink orders from guests, ensuring that any dietary preferences, allergies, or special instructions are noted and communicated to the kitchen staff.
• Order Delivery: Serve food and beverages promptly and accurately, maintaining a professional demeanor while interacting with guests during the delivery process.
• Upselling: Provide recommendations to guests regarding menu items and upsell additional dishes, appetizers, desserts, or beverages to enhance their dining experience.
• Table Maintenance: Set up tables, ensuring they are clean and properly arranged with utensils, glassware, and napkins. Clear and reset tables efficiently after guests have finished their meals.
• Collaboration: Coordinate with kitchen and bar staff to ensure timely delivery of orders and to address any discrepancies or modifications required by guests.
• Billing and Payments: Present bills to guests, handle cash and credit card transactions accurately, and process payments efficiently.
• Feedback Handling: Actively listen to guest feedback and address any concerns or complaints promptly and professionally, ensuring that guests leave with a positive impression.
• Hygiene and Cleanliness: Adhere to strict hygiene and sanitation standards, maintaining a clean and organized work environment. Follow food safety protocols to prevent cross-contamination.
• Menu Knowledge: Have a thorough understanding of the menu items, including ingredients and preparation methods, to answer guest inquiries accurately.
• Teamwork: Collaborate with fellow waitstaff, kitchen staff, and management to ensure smooth operations and exceptional guest service.
• Event Support: Assist with special events, banquets, and private parties by providing service as required.

Qualifications

• Candidates should possess an HND qualification with 1 - 2 years work experience.
• Previous Experience: Prior experience as a waitress, preferably in a hotel or fine dining restaurant, is beneficial.
• Customer-Focused: Strong customer service skills with a friendly and approachable demeanor.
• Communication: Excellent verbal communication skills to interact effectively with guests and colleagues.
• Multitasking: Ability to handle multiple tasks and prioritize in a fast-paced environment.
• Attention to Detail: Accurate order taking, precise delivery, and proper table setup and maintenance.
• Team Player: Willingness to work collaboratively as part of a team to achieve collective goals.
• Adaptability: Flexibility to work varying shifts, including weekends and holidays.
• Hygiene and Safety: Knowledge of food safety and hygiene practices to maintain a clean and safe environment.
• Upselling Skills: Ability to suggest and promote menu items effectively to enhance guest experience and increase sales.
• Stamina: Physical fitness to stand for extended periods and carry trays or dishes when necessary.
• Problem Solving: Quick thinking to address guest issues and find appropriate solutions.
• Professional Appearance: Neat and well-groomed appearance consistent with hotel standards.

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Job Summary

• Our client is seeking a Kitchen Assistant in our hotel, you will play a crucial role in supporting the head the fin delivering high-quality dining experiences to our guests.
• Your responsibilities will involve a combination of food preparation, kitchen organization, cleanliness maintenance, and teamwork.

Responsibilities

• Food Preparation: Assist chefs and cooks in preparing ingredients, including washing, peeling, cutting, and portioning. Help in assembling dishes according to recipes and guidelines.
• Cooking Assistance: Support the kitchen staff during cooking processes by monitoring stove tops, ovens, and grills. Prepare basic dishes under supervision.
• Stock Management: Maintain an organized inventory of ingredients and supplies. Notify the head chef or supervisor when supplies are running low to ensure timely restocking.
• Cleaning and Sanitization: Ensure a clean and sanitized kitchen environment by washing dishes, utensils, and equipment. Regularly clean surfaces, countertops, and floors to meet hygiene standards.
• Kitchen Organization: Arrange and organize ingredients, utensils, and equipment in a systematic manner for efficient workflow. Assist in maintaining a clutter-free and safe kitchen space.
• Compliance: Adhere to health and safety regulations, including food handling and sanitation practices. Maintain knowledge of allergen information and dietary restrictions.
• Team Collaboration: Collaborate effectively with the culinary team to ensure smooth kitchen operations. Communicate and coordinate with chefs, cooks, and other kitchen staff.
• Adaptability: Be prepared to assist in various kitchen tasks as needed, ranging from prepping ingredients to assisting with special events or catering orders.

Qualifications

• Education: HND or equivalent. Culinary or hospitality education is a plus.
• 2 - 3 years work experience.
• Experience: Prior experience as a kitchen assistant or in a related role is preferred but not always required.
• Basic Culinary Skills: Familiarity with basic food preparation techniques and kitchen equipment.
• Hygiene Knowledge: Understanding of food safety and hygiene practices, including proper hand washing, cross-contamination prevention, and storage guidelines.
• Physical Stamina: Ability to stand for extended periods, lift heavy objects, and work in a fast-paced environment.
• Team Player: Strong communication skills and the ability to work well within a team to achieve common goals.
• Attention to Detail: A keen eye for detail, especially in food presentation and cleanliness.
• Adaptability: Willingness to take on a variety of tasks and adapt to changing demands in a dynamic kitchen setting.
• Time Management: Ability to prioritize tasks and work efficiently to meet deadlines.
• Positive Attitude: A proactive and enthusiastic approach to work, even during busy hours.

Salary
N40,000 / month.