Jobs at Management Sciences For Health - MSH

The Contracts, Procurement and Operations Manager oversees all aspects of procurement and contract management, ensuring efficient and effective operations while managing relationships with suppliers and stakeholders. This role requires strong leadership, negotiation skills, and a deep understanding of procurement processes and contract law

MAIN DUTIES AND RESPONSIBILITIES

• Develop and implement sourcing strategies, manage supplier relationships, and negotiate contracts to secure optimal pricing and terms.
• Draft, review, and manage contracts, ensuring compliance with donor and MSH policies, and mitigating potential risks.
• Analyze data to inform procurement decisions and optimize procurement processes.
• Optimize operational processes, improve efficiency, and ensure smooth day-to-day operations within the procurement and contract management functions.
• Lead and mentor a team of procurement and contract professionals, fostering a high-performance culture.
• Ensure compliance with all relevant regulations, policies, and procedures, and implement risk mitigation strategies.
• Build and maintain strong relationships with internal stakeholders and external vendors. 
•  Provide operational support to internal stakeholders.
• Reviews contract and format of bid documents; ensures bid documents comply with established guidelines, rules, and regulations; and develops documents for authorization to award project purchase requirements.
• Prepares invitations to bid/requests for proposal/requests for qualification documents from finalized specifications and scopes of work.
• Conducts vendor product research; obtains and analyzes data to forecast future price trends; determines availability of products; and reviews new products and evaluates substitutions.

QUALIFICATIONS

• A postgraduate degree in business, supply chain management, or a related field
• At least 7+ years’ experience in Contracts, Procurement and Operations management
• At least 5 years’ experience working in donor funded projects implemented by local and international NGOs with a strong understanding of donor trends, languages, audiences, and requirements
• Understanding of policy processes and political dynamics at various levels
• Strong analytic, strategic thinking and planning skills
• Proficiency in using procurement and contract management software.
• Excellent computer skills
• Proven experience in procurement, contract management, and operations management.
• Excellent English writing and communication skills

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The Communications specialist will lead the Project’s communications program in Nigeria. S/he will collaborate with the project leadership, the, technical staff, key state stakeholders and donor to develop and implement communications strategies that promote project activities in Nigeria and donor visibility, convey project achievements to target audiences, and contribute to project success and organizational growth. The Communications specialist r will ensure that state-of-the-art communications approaches and systems are integrated across multiple project initiatives, develop compelling content, and promote a culture of quality across various project documents. The Officer will contribute to donor deliverables including Monthly, Quarterly and Annual Reports, and Annual Work Plans; and will collaborate with donors on issues related to communication.

SPECIFIC RESPONSIBILITIES

• Under the supervision of the Deputy Project Director, lead the shaping and execution of strategic communication initiatives to enhance project’s visibility
• Manage all internal and external communication of project’s knowledge materials/products to external audiences including donors.
• Collaborate with M&E and technical units in the development of knowledge management products, technical briefs, social media contents, etc. to be disseminated to external audiences including donors.
• Effectively management content development and production highlight project’s achievements to enhance the organization’s visibility and impact.
• Manage the organization’s social media platforms, databases, and knowledge management systems
• Lead and provide oversight as necessary during development/reviewing/updating of project’s advocacy tools
• Coordinating with the Deputy Project Director, support media engagement activities such as press conferences, media briefings, campaigns, etc. in line with donor and organization’s policies.
• Maintain project’s communication, knowledge management, and photo database.
• In collaboration with other Program teams, lead in identifying and drafting success stories and compiling lessons learnt which will be used for adaptive management within the project and beyond.
• Lead content development and design of high-quality Information Education and Communication (IEC) materials, factsheets, and other publications for the project.
• Foster strong media relationships, managing press engagements, corporate communications, and thought leadership initiatives.
• Play key role in project’s inception engagement with relevant stakeholders as well as project close out dissemination events.
• Act as the project’s focal point and technical resource person for internal and external communications including branding and messaging within the organization

QUALIFICATIONS

• Required: Bachelor’s degree in journalism, communications, public health, or other related discipline. Preferred: Master’s Degree in a relevant field of study
• At least 6+ of progressively responsible, related experience is required
• Excellent English writing skills, with ability to convey complex technical information in clear, compelling language without technical jargon.
• Experience with public health communications and relevant technical areas required.
• Understanding of donor, including trends, audiences, and requirements and experience in the implementation of donor global projects required.
• Demonstrated experience developing communications strategies, annual plans, and materials related to relevant project technical areas.
• Superior interpersonal skills and a demonstrated capacity to establish clear and concise communication with team members, senior management, and partner organizations across cultures to deliver results.
• Experience in the production of print and digital communications content and dissemination strategies.
• Fluency in English is required.
• Ability to travel domestically or internationally as necessary

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Gender and Safeguarding: Responsible for providing strategic and systematic support in implementing gender transformative programming as well as spearheading gender and protection program development and providing technical support across the implementing states/stakeholders. The Specialist will also ensure safeguarding mechanisms are in place. ensure that risk assessments are completed, stakeholders, staff and related personnel are trained and that complaints mechanisms are designed, consulted on and communicated to staff and program participants and the wider community.

Responsibilities

• As the Gender & Safeguarding specialist, work with the SPA manager to ensure that the project’s work plans are designed, implemented, and monitored with a strong focus on gender equity, diversity, and the safeguarding of vulnerable populations.  
• Serve as the project’s technical resource person and focal person for gender and safeguarding within the organization and externally, representing the organization in relevant forums such as TWGs, etc. 
• Conduct rapid gender analysis (if necessary) and lead the development and implementation of project’s gender strategies and initiatives 
• With support of the SPA manager, lead strategic engagement with relevant stakeholders at the federal and state levels to advance gender mainstreaming and ensure compliance to gender guidelines during selection of CHWs 
• Provide oversight to sub-implementers and CSOs who will engage stakeholders at community levels to advocate for gender inclusion during selection of CHWs and also promote engagements with community stakeholders to ensure appropriate safeguarding for employed CHWs. 
• Lead strategic engagements with stakeholders at all levels including at the community level to implement safeguarding measures for CHWs and the communities they serve, especially among the vulnerable population. 
• Lead interventions to monitor and track compliance to gender and safeguarding policies among staff, vendors, consultants, and project beneficiaries, including instituting mechanisms for anonymous reporting of violation of these policies for prompt action. 
• Support project staff to effectively integrate gender-sensitive approaches into their work, including leading relevant training and capacity-building sessions to enhance staff understanding of gender equality principles and practices. 
• Lead the development/review/updating of project’s safeguarding policies, procedures, and protocols to prevent and respond to incidents of harassment, exploitation, abuse, and other forms of misconduct within the organization and among project beneficiaries.
• Promptly identify potential safeguarding risks and vulnerabilities through rapid assessments and develop project’s mitigation strategies to address the risks to ensure safety of project staff and project beneficiaries. 
• Together with the MERL specialist, monitor, track, and evaluate effectiveness of the project’s gender strategy and safeguarding initiatives, using the information for adaptive management. 
• Lead engagements and collaborations with internal and external stakeholders including government MDAs, implementing partners, CSOs, donors, etc. to promote meaningful gender and safeguarding principles

The responsibilities and duties are indicative only and are subject to change to meet the needs of the project, the organization and the donor. 

Qualifications

• Bachelor’s degree in public health, Health Sciences, gender studies, social work, international development, or related field (master’s is an added advantage) 
• At least 6+ years’ experience in gender equality, women’s empowerment, and safeguarding interventions especially in development and/or humanitarian context.
• Strong leadership, mentoring, management, planning, analytical and organizational skills demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail. 
• Proven leadership and capacity in negotiation and conflict management. 
• Knowledge of donor regulations is preferred and ability to work independently, take initiative and learn complex procedures. 
• Demonstrated experience to provide technical assistance to organization and conduct training. 
• Excellent oral and written communication skills with fluency in English. Proficient computer skills. 
• Experience in maintaining excellent communication with the US office. 
• Strong computer skills, Experience with Microsoft Office, presentation software, and e-mail and Internet packages. 
• Strong organizational skills, attention to detail, and ability to work under time constraints and meet deadlines, and to work independently and take initiative. 
• Excellent interpersonal skills: demonstrated ability to interact professionally with diverse clients and stakeholders. 
• Commitment to uphold high standards of moral and ethical business practices. 
• Proficiency in written and spoken English.
• Experience in collecting and analyzing data. 
• Knowledge of sourcing and procurement techniques as well as dexterity in “reading” the market. 
• Demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants.
• Proficiency in conducting gender analysis and developing gender frameworks, gender mainstreaming interventions, and safeguarding principles and standards. 
• Proven experience in developing and implementing gender equality and safeguarding strategies and initiatives 
• Strong stakeholder management skills.  
• Strong communication and coordination skills. 
• Ability to work effectively in a multicultural and multidisciplinary team
• Strong analytic, strategic thinking, problem solving, and planning skills 
• Excellent computer skills (MS Word, Excel, PowerPoint, etc) 
• Experience with report writing and documentation of key learnings.

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Support in the implementing activities including capacity assessments, identification of major gaps in capacity of systems and to develop capacity of stakeholders through appropriate training and systems strengthening activities.

Responsibilities

• Serve as the project’s technical expert for capacity building initiatives 
• Lead collaboration and engagement with internal and external stakeholders together with the LCS/workforce development manager in the development/review/updating of national training modules for community health workers 
• Lead the planning and roll out of all project’s training activity under the supervision of the LCS/workforce development manager 
• Ensure project’s capacity building initiatives are aligned with global best practices using standard training curriculum and efficient training methodologies. 
• Lead the planning and implementation of continuous capacity development efforts through quality supportive supervision of CHWs as well as CHW supervisors 
• Lead the development and implementation of the project’s Continuous Capacity Quality Improvement. 
• Together with the LCS/workforce development manager and other project heads, support in the development of strategies to be included and implemented in annual work plans. 
• Provide support to state and LGA level stakeholders improving their capacity to provide quality supervision of CHWs, contributing to improving their capacity to provide quality services. 
• Lead the monitoring, evaluation, and outcome/impact of the project’s capacity building initiatives through analysis of project’s data. 
• Maintain a database of all participants trained by the project across all areas (service delivery, M&E, entrepreneurship, etc.) and support states to use training databases for data-informed planning and decision making at federal and state levels. 
• Together with the LCS/workforce development manager, represent MSH in relevant platforms including TWGs, providing technical expertise to improve program outcomes at all levels. 
• Support engagement with high-level stakeholders at the N/SPHCDA, F/SMOH, CHPRBN, ALGON/LGC/LGHA, and other relevant stakeholders including implementing partners and CSOs to strengthen collaboration and foster commitment for effective implementation of the project’s activities. 
• Support project reporting including documentation of success stories and development of technical briefs together with other program unit heads, ensuring compliance with donor and MSH requirements. 

The responsibilities and duties are indicative only and are subject to change to meet the needs of the project, the organization and the donor.

Qualifications

• Bachelor’s degree in public health, international development, or a related field. 
• Technical knowledge of Community health workers program with competence in coordinating and facilitating capacity building sessions for health workers 
• Minimum of 6+ years’ experience in the technical areas above especially within public health development and/or humanitarian sector 
• Being a master trainer on iCCM is an added advantage 
• Strong stakeholder management skills.  
• Strong communication and coordination skills. 
• Experience with report writing and documentation of key learnings. 
• At least 5 years’ experience working in donor funded projects implemented by local and international NGOs with a strong understanding of donor trends, languages, audiences, and requirements. 
• Excellent English writing and communication skills  
• Strong analytic, strategic thinking, problem solving, and planning skills 
• Excellent computer skills (MS Word, Excel, PowerPoint, etc) 
• Excellent skills in leading teams with diverse and multidisciplinary backgrounds
• Strong leadership, mentoring, management, planning, analytical and organizational skills demonstrated by ability to work both independently and within a team, assess priorities, and manage a variety of activities with attention to detail. 
• Proven leadership and capacity in negotiation and conflict management. 
• Knowledge of donor regulations is preferred and ability to work independently, take initiative and learn complex procedures. 
• Demonstrated experience to provide technical assistance to organization and conduct training. 
• Excellent oral and written communication skills with fluency in English. Proficient computer skills. 
• Strong computer skills, Experience with Microsoft Office, presentation software, and e-mail and Internet packages. 
• Strong organizational skills, attention to detail, and ability to work under time constraints and meet deadlines, and to work independently and take initiative. 
• Excellent interpersonal skills: demonstrated ability to interact professionally with diverse clients and stakeholders. 
• Commitment to uphold high standards of moral and ethical business practices. 
• Proficiency in written and spoken English. 
• Experience in collecting and analyzing data. 
• Knowledge of sourcing and procurement techniques as well as dexterity in “reading” the market. 
• Demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants.  
• Functional expert – has knowledge of processes and products. 
• Influencer – relates to people, builds relationships, and effectively presents arguments. 
• Results seeker – meets deadlines, identifies actions, and achieves goals. 
• Innovator – thinks creatively, anticipates changes, and produces solutions. 
• Adaptor – stays calm under pressure and handles criticism well. 
• Complier – follows procedures and encourages others to do as well. 
• Navigating the Environment: Managing through Systems, Peer Relationships, and Political Savvy 
• Ensuring Delivery of Results: Action Oriented, Business Acumen, Drive for Results, Information Sharing, Managing and Measuring work, Negotiating, Priority setting, Problem-Solving 
• Leading with Credibility: Decision Quality, Functional/Technical skills, Listening, Managerial Courage, Time Management, Presentation skills, Motivating others, Conflict Management, Delegation, Developing Direct Reports, and Others 
• Core Personal Competencies: Ethics and Values, Integrity and Trust, Interpersonal Savvy.
• Core MSH competencies: Adaptability, Communication, Problem-Solving, Creativity and Innovation, Quality and Timeliness of Work, Quality of work and Team Relationships, Resource Utilization

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The objective of the Human Resources Associate position is to assist HR Unit with interviews and hiring actions, ensuring completion of employee’s documentation and administration, and complete administrative tasks related to all aspects of human resources management. She/he will be required to assist in preparing job advertisement and general correspondence, arrange, coordinate logistics support for selection, participate in interview process and maintain personnel files for country and field offices. The HR Associate will serve as the liaison between the field offices and head office for HR related activities. He/she will perform any other duties that may be assigned by the HR Manager.

Specific Responsibilities

• Assist with staff recruitment by sending invitations, scheduling & participating in interviews doing reference check, informs job applicants of their acceptance or rejection for employment
• Assist in reviewing salary history of selected candidates and prepare salary analysis for potential hires Passing offer to potential hires and updating the HR Manager with their responses
• Informing staff and team members of joining dates of new hires and coordinate with other departments for necessary arrangements
• Conduct exit interview for exiting staff and prepare a monthly exit interview report
• Be aware of changes or updates in the country labor laws and inform the HR Manager of recent developments
• Maintain personnel records tracking employment history, Confirmation, promotions, transfers, salaries, and training
• Issuing of letter of employment and confirmation to newly employed staff
• Verification of certificates and follow-up on response from former employer and
• Ensure that all documents in respect of new employees are received in good time to facilitate prompt confirmation of appointment
• Updating the HR online databases
• Administering payroll system and maintaining staff related records
• Review Time Sheets for errors and correctness
• Planning, coordinating and conducting training occasionally, including induction programs for new hires
• Process of staff benefits such as health insurance and life/Accident insurance Plan
• Serve as the liaison between field offices and head office for HR related activities
• Conduct terror check for new hires
• Collect approved leave form and updates the tracking sheet
• Draft correspondence for and on behalf of MSH staff
• And any other duties that may be assign from time to time

QUALIFICATIONS

• Minimum of bachelor’s degree or HND in Business Management, Human Resources Management, Psychology, or Social Administration
• Minimum of 1-3 years’ experience in human resources management, including recruitment and personnel management
• Good organizational and interpersonal skills
• Good verbal and written communications, teamwork and collaborating abilities
• Demonstrated excellent computer skills in Word, Excel, and PowerPoint. Ability to work independently with initiative to manage high volume and sensitive workflow, knowledge of donor employment regulations
• Fluency in oral and written English required
• Willingness to travel within Nigeria regularly as required.

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The Project Human Resources Manager implements and leads the activities of the Project Human Resources Management (HRM), providing a full spectrum of HR services at project level linked to organizational needs and objectives. The Project Human Resources Manager lead serves as the project resource person with respect to MSH/donor regulations. The successful candidate works closely with the Regional HR Partner and the Project Leadership Team to support the achievement of organizational and country mission, goals, and objectives through the development, implementation, and management of HR activities. The successful candidate adheres to MSH’s Procurement Integrity (PI) standards in all HR activities and is responsible for raising the awareness of staff regarding PI regulations.

Recruitment:

• Oversee the recruitment process and ensure that the Project HR Associate maintain a transparent recruitment process. 
• Review all final paperwork related to recruitment.
• Ensure that the recruitment status report and the HR database are updated.  

Personnel:

• Ensure the maintenance of accurate personnel files of all employees by creating administrative systems as required. 
• Understand and interpret MSH personnel policies. 
• Suggest revisions and provide updates to Local Employee Manual to be in compliance with MSH policies and local labor laws.

Employee Relations: 

• Provide counsel to employees regarding confidential employment matters, career development, job satisfaction, employee grievance, and discipline issues. 
• Provide guidance on procedures and options for conflict resolution by consulting with the relevant HR Partner as appropriate. 
• Conduct exit interviews when staff depart from the project and provide feedback to the supervisor. 

PPRD Process: 

• Manage the Annual Performance Planning Review and Development (PPRD) process and ensure that all staff members receive PPRD training. 
• Support managers and supervisors in developing clear, measurable objectives; assist with the development of progressive improvement plans for under-performers; and, as necessary, in consultation with HR Partner in head office, assist with employee terminations.

Leave Tracking: 

• Track vacation, sick and holiday leaves after each pay period

Benefits Program: 

• Oversee the administration of health and other benefits programs. 
• Track employee levels of reimbursement and provide advice to employees on the balance of their annual caps. 
• Prepare and maintain utilization reports for audit purposes. 
• Ensure that the benefits package is reviewed on an annual basis and
  provide recommendations on medications and changes on international benefits to the Corporate Benefits Manager at Home Office.

Orientation: 

• Conduct orientation program for all new staff members to familiarize them with benefits, policies, and procedures.

Procurement Integrity: 

• Ensure that all employees comply with MSH mandatory training, specifically the Procurement Integrity Certification.  

Training: 

• Identify the need for training on HR issues; develop and deliver appropriate HR training to applicable staff.

Supervision:  

• Supervise staff as assigned.  Supervisory responsibilities include, but are not limited to: meeting with supervisees on a regular basis to discuss issues; tracking work progress; providing guidance and support; ensuring consistent.
  quality of work performed; conducting Performance Plans and Reviews; communicating, implementing, and assuring adherence to MSH policies, guidelines and values; developing staff skills and knowledge; approving time sheets; and facilitating supervisee’s success whenever possible.
• Fulfil any other tasks requested by the supervisor and pertinent with the general scope of work of the position.
• Any other tasks requested by the supervisor

QUALIFICATIONS

• Postgraduate degree in human resources or other relevant field.
• A minimum of Seven (7) years of demonstrated HR management or related experience.
• Experience required in international development programs in Nigeria demonstrated experience working with USG funded programs.
• 7+ years of demonstrated HR management or related experience.
• Strong understanding of Nigerian employment laws.
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
• Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Demonstrated computer proficiencies, including Microsoft Office Suite, especially Word, Excel, PowerPoint, and database management.
• Ability to travel to assigned provinces for HR initiatives as needed.
• Demonstrated ability to implement and manage all aspects of the HRM function in line with current practices and trends.
• Ability to gain the trust and confidence of colleagues and handle confidential matters discreetly and have experience in conflict resolution.
• Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment and meet competing deadlines.
• Excellent written and oral communication skills both in local languages and English.