Jobs at Lopterra Services Limited

Responsibilities

• Develop program strategy including delivery approaches and model
• Ensure program quality and learning
• Provide overall leadership to the Programs Unit.
• Influence funding priorities by sharing new learnings from ongoing programs
• Ensure program quality assurance and conduct periodic program audits
• Identify partners and strengthen partner relationships
• Establish/strengthen reporting mechanisms to ensure timeliness in reporting.
• Perform other duties as may be assigned.

Requirements

• Candidate must have a Bachelor’s degree in social work, gender, public health or another related field. A postgraduate degree in any related field is desirable and will be an added advantage.
• Minimum of three (3) years’ experience in program design and implementation.
• Conceptual abilities, strategic thinking and analytical writing skills.
• Organising skills and capacity to multitask in a fast-paced environment.
• Familiarity with the International and National legal framework on gender equality and women’s rights.
• Experience in designing and implementing gender-transformative approaches
• Experience in developing gender and GBV program strategies and models
• Proven skills in grant proposal writing, research and data management.

Why you should work with our client

• Advocacy and Awareness: Our client is at the forefront of advocacy efforts to influence policy and societal attitudes towards gender equality. Through our awareness campaigns, research, and policy recommendations, we strive to create systemic change that benefits everyone.
• Global and Local Reach: While they operate on a global scale, they are deeply rooted in local communities. Their dual approach ensures that they address gender issues both broadly and specifically, tailoring their interventions to the unique contexts of different regions.
• Join a Dedicated Team: By working with our client, you become part of a passionate and dedicated team that is unwavering in its commitment to gender equality, and together can achieve more and drive the positive change we all envision.
• Meaningful Impact: Our client is dedicated to creating a tangible and lasting impact on gender equality and women's empowerment. By collaborating with them, you become a part of a movement that is driving real change and making a significant difference in the lives of countless individuals.
• Expertise and Experience: With years of experience in the field, our client has developed a deep understanding of gender issues and effective strategies to address them. Their team of experts is well-versed in advocacy, education, and community engagement, ensuring that their initiatives are both innovative and impactful.
• Equal Opportunity: Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Job Overview

• The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.
• The Operation and Ecommerce officer will be responsible for overseeing the entire business operations, ensuring a lean operation is maintained, engaging with potential customers, and converting these leads into sales.
• This role requires excellent communication skills, a strong digital background, and a passion for eCommerce.

Responsibilities

• Create and implement the strategy for sales, including cross-sell and Up-sell of all products and services, in house and online to current and potential customers
• Manage customers satisfaction, through right product delivery, on-time delivery, in right quantity, to right location, with competitive and cost saving delivery through 3PL to customers
• Create initiatives and new business ideas and initiatives that would boost sales
• Responsible for the business inventory & replenishment management (online & offline)
• Maintains online presence with high points on digital marketing
• Follow up on outstanding payments & negotiated transactions
• Liaise with other sales team member on customer orders interfacing between client & company
• Have product knowledge to effectively provide advice to customers on what brand will suit their needs
• Maintain an excellent customer service and professional relationship between the organization, existing and potential customers
• Overseas the entire business Operations, ensuring a lean operation is maintained
• Products research and development
• Communicating new product developments to prospective & existing customers.
• Develop and manage budgets, control costs, and expenses
• Prepare and communicate to management, daily, weekly and monthly sales, and activities reports in line with the company sales target.
• And other tasks as assigned by the management

Qualifications

• BSc Preferably in Business Administration, Marketing, or a related field.
• At least 1 year of experience in e-commerce, sales, operations, or a related field.
• Proficiency in using e-commerce platforms, inventory management systems, and digital marketing tools.
• Experience in creating and implementing sales strategies and a strong drive to achieve sales targets and business goals.
• Understanding of order fulfilment processes, customer service and problem-solving
• Experience working with third-party logistics (3PL) providers to ensure cost-effective and efficient delivery.
• Innovative mindset to generate new business ideas and strategies
• Ability to follow up on outstanding payments and negotiate transactions effectively.
• Proficiency in preparing and communicating sales reports (daily, weekly, monthly) to management.
• Ability to deliver tasks with minimal supervision, openness to learning and ability to lead by example.
• Attention to detail to ensure accuracy and quality in all aspects of the business.

Benefits

• Salary: N100,000 / Month.
• Performance Incentives.

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Job Summary

• The People & Culture Manager will be an experienced HR professional with a comprehensive understanding of all facets of Human Resources and strong analytical skills.
• This role is dedicated to enhancing employee engagement and experience and focuses on talent management, employee relations, employee engagement, training and development, compensation, and internal communication.

Key Responsibilities

• Strategic Human Resource Management: Develop and implement HR strategies and initiatives, implement policies and provide strategic leadership and direction on all people-related issues.
• Talent Acquisition and Management: Lead the recruitment and selection process, oversee onboarding and orientation programs. Develop and implement talent management programs, including succession planning and leadership development.
• Employee Engagement and Culture Development: Foster a positive, inclusive, and collaborative workplace culture through effective communication, employee engagement initiatives, and team-building activities.
• Performance Management: Implement and manage a comprehensive performance management system that aligns individual and team goals with organizational objectives. Provide coaching and support to managers on performance-related issues
• Learning and Development: Identify training and development needs and coordinate relevant learning opportunities for staff.
• Employee Relations and Compliance: Manage employee relations issues, providing guidance and support to both staff and management in resolving conflicts and grievances. Ensure compliance with all relevant labor laws, regulations, and organizational policies.
• Organizational Development: Lead organizational development initiatives, collaborate with leadership to assess and redesign organizational structures to improve efficiency and effectiveness. Facilitate workshops, training sessions, and other development programs to build leadership and team capacity.
• Culture Development: Develop and implement tools and programs to elevate people and culture function, foster a positive workplace culture, and a strong sense of community within the organization.
• HR/People Analytics: Leverage data across people analytics, survey data, compensation data, and business financial data to provide insights and recommendations
• Compensation and Benefits Management: Oversee the development and administration of fair and competitive compensation and benefits programs, conduct regular benchmarking to ensure the organization remains competitive in attracting and retaining talent and manage employee benefits programs, including health, wellness, and retirement plans.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree and a relevant HR certification (e.g., CIPM, SHRM-CP, PHR) are preferred.
• Minimum of 5 years of experience in HR management, with at least 2 years in a leadership role (within an NGO or non-profit environment is an added advantage).
• Strong knowledge of HR best practices and employment laws, HR software and tools, including HRIS systems.
• Demonstrated experience in fostering a positive organizational culture.
• Excellent interpersonal and communication skills, with the ability to build strong relationships at all levels, work collaboratively in a diverse and dynamic environment.
• Proven ability to manage conflict, mediate disputes, and handle sensitive situations with discretion. Display integrity, professionalism, and a high degree of confidentiality.
• Experience in change management and organizational development.
• High emotional intelligence and cultural sensitivity, strategic thinker with a hands-on approach to problem-solving.

Benefits

• Salary: N400,000 Monthly.
• Advocacy and Awareness: Our client is at the forefront of advocacy efforts to influence policy and societal attitudes towards gender equality. Through our awareness campaigns, research, and policy recommendations, we strive to create systemic change that benefits everyone.
• Global and Local Reach: While they operate on a global scale, they are deeply rooted in local communities. Their dual approach ensures that they address gender issues both broadly and specifically, tailoring their interventions to the unique contexts of different regions.
• Join a Dedicated Team: By working with our client, you become part of a passionate and dedicated team that is unwavering in its commitment to gender equality, and together we can achieve more and drive the positive change we all envision.
• Meaningful Impact: Our client is dedicated to creating a tangible and lasting impact on gender equality and women's empowerment. By collaborating with them, you become a part of a movement that is driving real change and making a significant difference in the lives of countless individuals.
• Expertise and Experience: With years of experience in the field, our client has developed a deep understanding of gender issues and effective strategies to address them. Their team of experts is well-versed in advocacy, education, and community engagement, ensuring that their initiatives are both innovative and impactful.
• Equal Opportunity: Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.