Jobs at Devien Consult

Job Responsibilities

• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional customer service that drives financial success.
• Collaborate with management to define goals and objectives that are compatible with the overall business goals, as well as strategies for achieving them and communicate the importance of achieving those goals to all staff.
• Create a budget to maximize profit margins while keeping costs in balance with customer satisfaction and quality of services.
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities.
• Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep at all times.
• Organizing meetings with hotel department heads to address changes to policies and assess progress and growth of the business.
• Ensuring that all staff complies with operational and service standards, in addition to the company policies and procedures.
• Maintaining the hotel's physical assets and arranging for repairs, if necessary.
• Ensuring that the hotel meets all health, safety and security laws and regulations.
• Organizing and planning all events on the hotel's property, such as conferences, weddings and special gatherings.

Job Requirements

• High school diploma or equivalent, degree in hospitality or related field of study preferred.
• Must have at least 5 or more years of experience in the hospitality field.
• Previous experience as a hotel manager, assistant manager, or hotel department manager required.
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills.
• Proven customer service experience as a manager; strong guest-focused mentality

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Description 

• Oversee and manage administrative operations and support functions of ECUADORS, including facilities management, office supplies procurement, and administrative staff supervision.
• Recruit and hire new employees, review resumes, conduct interviews, and onboard new hires.
• Coordinate office logistics and facilities maintenance, including maintenance of office equipment, utilities management, and coordination of repairs and maintenance services.
• Monitor and manage office supplies inventory, ensuring adequate stock levels and timely replenishment to support day-to-day operations.
• Act as a liaison between management and employees, address employee concerns, and promote a positive work environment.
• Oversee the performance appraisal process, provide feedback and coaching to employees, and address any performance issues.
• Identify training needs, coordinate and deliver employee training programs, and ensure compliance with training requirements.
• Review and update compensation and benefit plans, manage payroll administration, and ensure compliance with labor laws and regulations.
• Develop and implement HR policies and procedures, communicate them to employees, and ensure consistent application.
• Develop and implement employee engagement initiatives, conduct employee surveys, and identify areas for improvement.
• Ensure compliance with labor laws, health and safety regulations, and other employment-related regulations.
• Maintain employee records, handle HR-related documentation, and assist with HR reporting and analytics.
• Support the hotel's overall business strategy by aligning HR practices with organizational goals and objectives.
• Report on employee turnover rates.
• Execute employee retention programs such as end-of-season bonuses.

Job Requirments

• Degree in HR or its equivalent
• 3+ years of HR or hospitality management experience
• Past experience with payroll or managing budgets
• Proficient knowledge of payroll software’s such as HRIS.
• Good interpersonal skills and responsive demeanor.
• Knowledge of labor and hotel regulations and laws.
• Professional, organized, and can multitask.
• Ability to manage conflicts at work.
• Excellent problem-solving skills.
• Should be a patient listener.

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Job Description

• Manage the recruitment and selection process, including sourcing candidates, conducting interviews, and onboarding new employees.
• Handle employee relations issues, including disciplinary matters, grievances, and performance management.
• Administer employee benefits programs and ensure compliance with relevant regulations.
• Ensure that all resources [human and material] are available when needed and effectively utilized.
• Maintain accurate records of employee data, including attendance, leave, and payroll information.
• Coordinate training and development initiatives to enhance employee skills and competencies.
• Oversee the administration of office facilities, supplies, and equipment.
• Support senior management in strategic planning and decision-making related to HR and administrative matters.
• Provide guidance and support to managers and employees on HR-related issues.
• Plan, organize and keep details of all major company meetings
• Responsible for collating employees KPIs and reporting to the management accordingly.
• Oversee all HR consulting engagements with clients.
• Monitor and ensure the implementation of all consulting documents and policies with the client.
• Manage client’s relationship during the consulting period.
• Identify training needs of client’s employees and develop training programs to meet those needs.
• Facilitate training for clients as may be assigned.
• Visit clients as frequently as possible to monitor the consulting process.
• Participate in meetings with clients to discuss business needs and goals, review progress on projects and recommend solutions.
• Perform other duties as assigned.

Job Requirements

• 2-5 years of working experience in consulting or in a related role.
• BSc / HND from a reputable Institution.
• Ability to work with little or no supervision.
• Team playing Skills.
• Leadership and initiative.
• Ideal candidate should be a Self Starter.
• Ability to physically and regularly visit prospects and clients.
• Must Reside in Lagos.