Jobs at Coinbox Limited

Job Summary:

• The Office Executive will serve as the primary administrative support ensuring smooth day-to-day operations. This role requires office management responsibilities which includes scheduling, correspondence, document preparation, meeting coordination, and follow-up. The ideal candidate will be highly organized, detail-oriented and able to work efficiently.

Key Responsibilities

• Manage office operations, logistics and facility administration.
• Provide administrative support to management and staff.
• Oversee office supplies, equipment and vendor relationships.
• Maintain accurate filing systems (digital and physical).
• Prepare reports, presentations and correspondence as required.
• Support event and meeting coordination, including documentation and follow ups.
• Monitor petty cash, basic bookkeeping and assist with financial records.
• Ensure proper use of Microsoft Excel, Word, PowerPoint, and CorelDRAW for reports, documentation and design tasks.
• Uphold organizational values and contribute to a positive, faith-driven work culture.

Qualifications:

• Minimum of a HND or B.Sc. in Social Sciences, Business Admin, Accounting or any other related field.
• 2 - 3 years of proven work experience in office/facility mgt.
• Excellent office management skills.
• Good administrative skill
• Ability to work with minimal supervision.
• Attention to details
• Versatile and ability to multitask
• Proficiency with Excel, Word, Powerpoint and Corel draw software is a pre requisite.
• Basic accounting knowledge and familiarity with accounting packages is an advantage.

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Job Summary:

• As the PA to a CEO, you will play a key role in streamlining executive operations, managing a complex schedule, and facilitating communication across departments. You will be the CEO’s right-hand, ensuring they remain focused, informed and supported in all professional and personal commitments related to the business.

Key Responsibilities:

• Manage the CEO’s calendar, including scheduling meetings, appointments, and travel (both domestic and international)
• Organize and prepare for meetings, including agendas, briefing materials, and follow-up actions
• Maintain confidentiality of all communications and documents
• Screen calls, emails, and requests: prioritizing and responding where appropriate
• Handle expense reporting, document filing, invoice processing, and vendor coordination
• Liaise with stakeholders, clients, collaborators, and high-profile partners with professionalism
• Oversee day-to-day tasks that support the CEO’s productivity and well-being
• Collaborating with team leads to ensure smooth execution of any project at hand
• Handle ad hoc personal errands and lifestyle coordination when required

Skills & Qualifications:

• Minimum of BSc. /HND in Business Administration, Office Management, Secretarial Studies or any related field.
• 3-5 years of experience as a Personal Assistant, Executive Assistant, or in a similar role.
• Excellent communication and interpersonal skills
• Strong organizational, multitasking, and time-management abilities.
• High discretion, reliability, and loyalty.
• Proficiency with MS Office

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Job Summary:

• We are seeking a diligent Marketer/Office Associate needed for our Lagos office. Candidate must be a go-getter and influential to market a Hybrid Social Media App. We will train the associate how the app works and what to market. Candidate must be able to implement unconventional and often unexpected marketing strategies to reach target audiences. This might involve outdoor installations, engaging with local businesses, or using street teams to promote.

Key Responsibilities:

• Engaging with local communities and businesses: Building relationships with local organizations and businesses to support marketing initiatives and leverage their networks.
• Engage in office running - attend to guests, artisans, account payable and Receivable
• Managing logistics and resources: Overseeing end-to-end logistics, including permitting, location scouting, and hiring/training street teams.
• Working with cross-functional teams: Collaborating with brand, partnerships, and content teams to ensure consistent messaging and storytelling.
• Tracking and measuring campaign effectiveness: Monitoring key performance indicators (KPIs) and reporting on campaign results to optimize future strategies.
• Staying up-to-date with trends and best practices: Remaining informed about the latest trends in marketing, especially in the sports or other specific sectors they may be targeting.
• Communicating with diverse audiences: Crafting engaging and impactful messaging for various audiences, whether through social media, flyers, or in-person interactions.
• Creating promotional materials: Developing and distributing promotional materials, such as flyers, posters, and branded merchandise.
• Outdoor installations: Placing temporary, eye-catching objects or pieces of art in high-traffic areas to generate buzz and social media sharing.
• Street teams: Utilizing individuals to distribute flyers, interact with the public, and promote products or services in public spaces.
• In-person events: Organizing events, and community gatherings to engage with the target audience.
• Local partnerships: Collaborating with local businesses, sports organizations, and community groups to leverage their networks and resources.

Requirements:

• Minimum of an OND in Business Administration, Marketing, Accounting or a related field
• Proven experience in a marketing, administrative, office management, or operations role.
• Familiarity with basic accounting or bookkeeping tasks.
• Excellent written and verbal communication skills.
• Familiarity in Microsoft Office, Google Workspace.
• Basic knowledge of studio equipment or creative production is a plus.

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Job Summary:

• We are seeking a results-driven Marketing Executive to join our interior decor company.
• The ideal candidate will combine marketing acumen with sales expertise to drive revenue growth, maintain client relationships, and promote our premium interior decor services.
• The role involves generating leads, converting prospects and achieving a monthly sales target while representing the brand with professionalism and creativity.

Key Responsibilities:

• Develop and implement marketing strategies to promote the company’s interior decor services.
• Identify and pursue sales opportunities within the real estate, facility management, and interior decor sectors.
• Achieve and exceed monthly sales target.
• Maintain and grow relationships with existing and potential clients.
• Prepare sales presentations, proposals, and quotations for prospective clients.
• Monitor market trends, competitor activities, and customer need to adjust marketing tactics.
• Collaborate with internal teams to ensure timely delivery of projects and client satisfaction.
• Track and report sales performance, market feedback, and lead conversion metrics.

Qualifications & Requirements:

• Minimum of a bachelor’s degree in marketing, Business Administration or related field.
• 2- 3 years’ experience in real estate, facility management, or interior decor sales/marketing.
• Proven track record of meeting or exceeding sales targets.
• Strong negotiation, communication, and presentation skills.
• Ability to work independently and as part of a dynamic team.
• Proficiency in Microsoft Office and CRM tools.

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Job Summary:

• The Front Desk/Customer Care Representative will serve as the first point of contact for clients, partners, and visitors, while also providing excellent customer service support to ensure smooth customer experience. This role combines front desk reception, client communication, and customer success responsibilities in a fast-paced technology and logistics environment. The ideal candidate is professional, organized, tech-savvy, and customer-oriented, with the ability to handle inquiries, resolve complaints, and support operational processes.

Key Responsibilities:

• Greet and welcome visitors, clients and staff in a professional manner.
• Manage incoming calls, emails and walk-in inquiries, ensuring prompt and courteous responses.
• Maintain the reception area and ensure a professional, welcoming environment.
• Schedule and coordinate appointments and meetings as required.
• Serve as the primary point of contact for customer inquiries, complaints, and service requests.
• Assist customers in navigating the company’s SaaS platforms, tools, or logistics solutions.
• Record, track, and follow up on customer issues, ensuring resolution within agreed timelines.
• Escalate technical or complex issues to the appropriate internal teams while keeping customers updated.
• Provide product/service information and guidance to enhance customer satisfaction.
• Maintain accurate customer records and documentation using CRM or ticketing systems.
• Support operations and technical teams with client communications and updates.
• Assist in tracking service performance and customer feedback to improve service quality.

Qualifications & Requirements:

• Minimum of a HND or B.Sc. degree or equivalent in Business Administration, Mass communications, or any related field.
• 1–3 years of experience in customer service, front desk, or client relations (experience in tech, SaaS, or logistics is a plus).
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Proficiency in Microsoft Office Suite, CRM software and customer support tools.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Professional appearance, positive attitude, and strong customer-first mindset.

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Job Summary:

• The Data & Growth Analyst will monitor and analyze growth metrics, bookings, and revenue.
• They will build dashboards, generate insights, and recommend optimizations to improve operational performance and marketing efficiency.

Key Responsibilities:

• Monitor number of partners onboarded and route coverage.
• Track installs, bookings, revenue, and user engagement daily.
• Build dashboards for leadership team.
• Provide actionable insights for marketing, ops, and product.
• Identify bottlenecks and recommend optimizations
• Build predictive models for customer acquisition and retention trends.
• Conduct A/B testing for campaigns and product features.
• Analyze customer journeys to identify conversion drop-off points.
• Provide insights into pricing strategies and revenue optimization.
• Track lifetime value (LTV) vs. customer acquisition cost (CAC).
• Support investment and fundraising efforts with data-driven growth reports.

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Statistics, Data Science, Economics, Computer Science, Mathematics, or related field.
• 6 years of experience in data analytics, preferably in startups or tech/fintech.
• SQL, Excel/Sheets, BI tools (Tableau, Power BI).
• Strong problem-solving and critical thinking.
• Experience with product/marketing analytics (Google Analytics, Mixpanel, etc.).
• Ability to translate complex data into actionable insights.
• Experience working with cross-functional teams to drive growth.

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Job Summary:

• The Tech Engineer will maintain and enhance our app and backend systems, ensure reliable API integrations, and support product development with timely delivery of features and bug fixes.

Key Responsibilities:

• Maintain and enhance the platform (APIs, backend systems).
• Oversee integration of airline/bus APIs into central system.
• Monitor uptime, latency, and app performance.
• Work with product team on feature rollouts.
• Provide tech support for critical bugs/issues.
•  Ensure data security and compliance with industry standards.
• Support mobile app development teams with backend/API integration.
• Automate monitoring and reporting of system health metrics.
• Optimize database queries and infrastructure for scalability.
• Participate in sprint planning and contribute to product backlog grooming.
• Evaluate and integrate third-party tools that enhance app performance.

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Computer Science, Software Engineering, Information Technology, or related discipline.
• Certifications in software development, APIs, cloud platforms (AWS, Azure, GCP) are desirable.
• 4–7+ years in software engineering (Node.js, Python, Java, or PHP).
• Familiarity with APIs, fintech/payments, transport systems.
• Experience in startup or agile tech team.
• Knowledge of cloud infrastructure (AWS, GCP, or Azure)
• Familiarity with agile methodologies and DevOps practices.
• Strong troubleshooting and problem-solving skills.

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Job Summary:

• The Brand & Communications Lead will define our brand identity and manage campaigns across digital, social, and offline channels. They will ensure consistent brand messaging, maximize visibility, and drive user acquisition while monitoring campaign ROI.

Key Responsibilities:

• Own brand voice, PR, media buying, and content strategy.
• Design and launch digital/social media campaigns (FB, TikTok, IG).
• Coordinate radio jingles, OOH, influencer partnerships, and activations.
• Monitor CAC, CPI, and engagement metrics.
• Manage internal brand designers and external agencies.
• Develop and manage content calendars for digital and offline campaigns.
• Conduct regular brand health checks and customer sentiment analysis.
• Build influencer and ambassador programs to grow brand advocacy.
• Lead crisis communication planning and execution when needed.
• Coordinate with product and data teams to tailor campaigns based on user insights.
• Manage brand budget allocation and recommend cost optimization strategies.

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Marketing, Mass Communication, Public Relations, or related field.
• 5 – 8 years of experience in marketing/brand management (tech or consumer brands).
• Proven campaign management experience.
• Strong storytelling, digital + offline expertise.
• Proficiency with digital tools (Google Ads, Meta Ads Manager, analytics tools).
• Experience working with agencies, influencers, and media outlets.
• Analytical mindset to monitor CAC, CPI, and campaign ROI.

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Job Summary:

• The Admin & Support Officer will manage administrative, HR, finance, and customer support activities to ensure smooth business operations. They will coordinate vendor relationships, employee welfare, logistics, and customer interactions.

Key Responsibilities:

• Handle office administration, HR coordination, and payroll support.
• Maintain vendor, supplier, and travel service contracts.
• Provide frontline support for user/customer queries.
• Track employee compliance, attendance, and welfare.
• Manage logistics for events, meetings, and activations.
• Draft internal communication notices, policies, and announcements.
• Support recruitment by scheduling interviews and maintaining candidate records.
• Ensure data accuracy in HR and finance systems.
• Track customer queries to identify recurring issues for escalation.
• Provide onboarding support for new employees (documentation, orientation).
• Maintain records of compliance certifications and regulatory filings.

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Business Administration, Public Administration, Human Resource Management, or related field.
• 3 – 5 years of experience in admin, HR, or customer support roles.
• Strong organizational and multitasking skills.
• Familiarity with startup environment is a plus.
• Experience with payroll, HR compliance, and vendor management.
• Good communication and interpersonal skills.
• Familiarity with ticketing/customer support systems is a plus.

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Job Summary:

• The Partnership Manager will acquire, onboard, and manage strategic relationships with airlines, bus operators, and travel ecosystem players.
• They will negotiate agreements, ensure smooth integrations, and support regional expansion efforts.

Key Responsibilities:

• Lead onboarding of airlines and bus companies
• Negotiate SLAs, payment terms, and tech integration.
• Build long-term relationships with unions, ticketing desks, and partners.
• Collect feedback from partners to improve product-market fit.
• Drive regional expansion (e.g., Southwest, North).
• Develop joint-marketing initiatives with partners to increase bookings and user engagement.
• Resolve partner conflicts and escalate issues where necessary.
• Track and benchmark competitor partnerships for market insights.
• Prepare regular reports on partner performance for the COO.
• Train partners on using our systems and tools effectively.
• Support regional events and roadshows to drive partner acquisition.

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Business Administration, Marketing, Economics, Transport & Logistics, or related discipline. A master’s degree is an added advantage.
• 5–8+ years’ experience in B2B partnerships, transport/aviation, or fintech.
• Strong negotiation and networking ability.
• Comfort with travel across Nigeria
• Proven ability to drive revenue growth through partnerships.
• Familiarity with API or system integration in partner businesses.
• Excellent communication and relationship management skills.

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Job Summary:

• The COO will drive daily operations, ensuring execution of strategy, operational efficiency and cross-functional alignment across partnerships, brand, finance and technology. The role focuses on scaling the business, managing budgets and building strong relationships with stakeholders.

Key Responsibilities:

• Lead day-to-day operations and oversee functional teams (partnerships, brand, admin, tech).
• Translate strategy into actionable plans with clear milestones.
• Monitor KPIs (installs, bookings, revenues, partner signups) and ensure delivery.
• Build relationships with airlines, bus operators, regulators, and key partners.
• Manage budgets, operational risk, and compliance.
• Oversee compliance with transport, aviation, and fintech regulations.
• Recruit, train, and mentor functional team leads.
• Lead quarterly business reviews and operational performance reporting.
• Identify and mitigate operational risks through contingency planning.
• Ensure alignment between technology, partnerships, and customer experience strategies.

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Business Administration, Management, Economics, Transport Management, or related field.
• Master’s degree (MBA or equivalent) is strongly preferred.
• Professional certifications in Operations, Project Management (e.g., PMP, PRINCE2), or Finance is an added advantage.
• 12+ years of experience in operations (aviation, transport, fintech, or tech startup).
• Strong leadership and execution bias.
• Experience with scaling teams and managing P&L.
• Experience with compliance, risk management, and regulatory engagement.
• Strong data-driven decision-making and KPI tracking.
• Excellent stakeholder management and cross-functional leadership.