Chief Operating Officer at Coinbox Limited

Job Summary:

• The COO will drive daily operations, ensuring execution of strategy, operational efficiency and cross-functional alignment across partnerships, brand, finance and technology. The role focuses on scaling the business, managing budgets and building strong relationships with stakeholders.

Key Responsibilities:

• Lead day-to-day operations and oversee functional teams (partnerships, brand, admin, tech).
• Translate strategy into actionable plans with clear milestones.
• Monitor KPIs (installs, bookings, revenues, partner signups) and ensure delivery.
• Build relationships with airlines, bus operators, regulators, and key partners.
• Manage budgets, operational risk, and compliance.
• Oversee compliance with transport, aviation, and fintech regulations.
• Recruit, train, and mentor functional team leads.
• Lead quarterly business reviews and operational performance reporting.
• Identify and mitigate operational risks through contingency planning.
• Ensure alignment between technology, partnerships, and customer experience strategies.

Qualifications & Requirements:

• Minimum of an HND/B.Sc. degree in Business Administration, Management, Economics, Transport Management, or related field.
• Master’s degree (MBA or equivalent) is strongly preferred.
• Professional certifications in Operations, Project Management (e.g., PMP, PRINCE2), or Finance is an added advantage.
• 12+ years of experience in operations (aviation, transport, fintech, or tech startup).
• Strong leadership and execution bias.
• Experience with scaling teams and managing P&L.
• Experience with compliance, risk management, and regulatory engagement.
• Strong data-driven decision-making and KPI tracking.
• Excellent stakeholder management and cross-functional leadership.