Job Vacancies at ZIM Integrated Shipping Services

About the job

• Check and validate all refund requests documents presented by customers.
• Check for customer’s indebtedness both in legacy system and SAP FI. Whether there are outstanding demurrage charges or such other charges due from customers before processing for payment
• Revert to customers on all request with outstanding charges and follow up for resolution
• Liaise with EQC to ensure that empty container return dates are properly captured in Equipment Tracking systems that also feed into the Finance/Invoicing systems for an accurate calculation of demurrage invoicing
• Generate debit note & credit note once confirmation is completed and release for payment processing
• Follow up on payment processing to ensure each request is processed within the stipulated time-frame or SLA
• Attend to all demurrage system issues and proferring solution via remedy or such other required solutions as the case may be
• Check for unreturned container units or unclaimed cargoes and do not process if there are units unreturned or unclaimed by the customer
• Checking customer’s account to view balances and advise for customer’s account clearing where there are uncleared completed transactions in customer’s account
• Follow up on all issues that require correction from logistics, ensure they are well documented and all necessary approval is sought and as well Investigate and resolve complaints of underpayment of refund
• Send correct and verified SOA to clients with outstanding SOAs informing them about their outstanding obligations. And to have a regularly scheduled follow up plan to ensure payment is received in record time.
• Report weekly to the Finance Manager on activities and all pending issues
• Any other assignment as may be required by the Demurrage & Detention manager

Requirements:

• First degree in in maritime, shipping, or related disciplines.
• Between 2-3 years prior experience in similar capacity.
• Strong relationship management, analytical and problem-solving skills.
• Good command of written and spoken in English.
• Proficiency in MS Office.

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About the job

• Ensure invoices rate match with the agreements, the qties match with ops system, F2BC are reported in the SOA, etc. and make sure that the agency meets the company's given deadlines.
• Ensure Line’s incomes are reported by agencies timely and accurately.
• Ensure expenses are promptly and appropriately reported in accordance to prescribe guideline by ZIM.
• Check demurrage collections are based on movement registration in our system and to file all the agreements, local charges and demurrages for above countries
• Ensure documentary evidence are provided and such are sufficient for all expenses reported
• Ensure correctness and accuracy of transactions and SOA balances reported by agencies in their reports.
• Follow up agencies on all audit queries issued
• Analyze financial records as required to ascertain correctness and truthful representation
• Ensure financial transactions are in accordance with ZIM’s standards and practices
• Ascertain remittances of taxes by agencies are done as reported.
• Ensure Nigeria monthly AR/AP aging report and quarterly reconciliation for specific customers/vendors.
• Receiving monthly aging report from other countries for customer have been granted with credit terms.
• Extract month reports Nigeria as per SOX audit requirements, communicate them to the agencies and follow up their feedback and extend part of SOX report to 3rd party countries.

Requirements:

• First degree in Accounting or relevant discipline
• Between 2-5 years prior experience in similar capacity
• Certified holder of an accounting qualification preferably ACA, CPA, CFA, ACCA or ICAN
• Proficiency in the use of SAP along with its right application
• High level of proficiency in Microsoft office, including Excel, Word, Power Point, Web-based and email programs