Facility Officer at Vertex Realty Solutions Limited

Job Summary

• A Facilities Officer oversees and maintains a company's physical workspaces to ensure a safe, functional, and conducive environment for employees.
• They manage building operations, coordinate repairs, handle vendor relationships, and ensure the premises comply with health and safety regulations.

Core Responsibilities

• Building Maintenance: Plan and execute preventive and reactive maintenance schedules for plumbing, electrical, HVAC, and structural systems.
• Tenant Relations: Serve as the primary point of contact for tenant work orders, addressing complaints, and ensuring a conducive environment for occupants.
• Vendor Management: Source, negotiate, and supervise the performance of external contractors, cleaners, security personnel, and utility providers.
• Health & Safety: Conduct regular property inspections to guarantee strict compliance with local safety codes, fire regulations, and emergency preparedness.
• Financial & Budget: Forecast maintenance expenses, track operational costs, manage service charge budgets, and prepare periodic financial reports.

Key Performance Indicators (KPIs)

• Uptime of Utilities: Ensuring uninterrupted power, water, and elevator services.
• Response Time: Resolving tenant complaints and maintenance tickets within agreed service level agreements (SLAs).
• Budget Variance: Operating within the approved facility maintenance budget without compromising quality.
• Compliance & Audit: Maintaining zero regulatory penalties and high safety ratings.