Job Vacancies at FoodCourt

Key Responsibilities:

Daily Restaurant Operations:

• Ensure smooth flow of operations during opening, peak periods, and closing.
• Monitor food preparation, order turnaround time, cleanliness, and service quality.
• Resolve guest complaints promptly and professionally.

Staff Coordination & Support:

• Assist in organizing staff rosters and shift allocations.
• Ensure team adherence to standard operating procedures (SOPs), hygiene, and dress code.
• Coordinate staff briefings, pre-shift meetings, and post-shift reviews as needed.
• Support onboarding and on-the-job training for new staff.

Inventory & Supply Oversight:

• Collaborate with the Inventory Officer to ensure stock levels meet operational needs.
• Track and report wastage or misuse of inventory items.
• Verify proper storage and handling of stock to minimize spoilage.

Facility & Equipment Monitoring:

• Inspect the premises regularly to ensure cleanliness, safety, and proper functioning of facilities.
• Report equipment faults and follow up on repairs or replacements.
• Ensure compliance with environmental health and safety regulations.

Documentation & Reporting:

• Maintain daily operational logs and shift handover notes.
• Generate basic reports on sales trends, customer feedback, and staff performance.
• Support audits, inspections, and management reviews with relevant documentation.

Cost & Efficiency Control:

• Recommend process improvements to reduce operational costs.
• Identify and minimize bottlenecks in kitchen or service operations.
• Monitor energy, water, and consumable usage to ensure efficiency.

Customer Experience:

• Ensure excellent guest service standards are maintained at all times.
• Monitor table turnover, wait times, and dining experience.
• Act as a floor liaison during busy hours to support guest relations.

go to method of application »

Key Responsibilities:

Inventory Planning & Monitoring:

• Maintain and update accurate stock records in the inventory management system.
• Monitor daily stock movement and usage trends across all departments.
• Plan inventory levels in line with consumption rates, special events, and business forecasts.
• Schedule and conduct daily, weekly, and monthly stock counts and reconciliations.

Stock Receiving & Verification:

• Supervise or personally verify deliveries against purchase orders and supplier invoices.
• Ensure quality, quantity, and expiration dates of received items meet required standards.
• Coordinate with suppliers to resolve delivery errors, damage claims, or shortages.

Stock Control & Optimization:

• Implement FIFO/FEFO methods to minimize spoilage and ensure proper rotation.
• Identify slow-moving, obsolete, or excess stock and escalate for management action.
• Work with procurement to optimize ordering cycles and avoid overstocking or shortages.
• Investigate inventory discrepancies and prepare variance reports with corrective actions.

Reporting & Documentation:

• Generate and submit regular inventory reports (e.g., stock status, usage, wastage, reorder levels).
• Maintain well-documented records of stock issuance, adjustments, and transfers.
• Track inventory KPIs, including stock turnover rate, variance percentage, and waste rate.

Compliance & Safety:

• Ensure all inventory operations adhere to food safety, hygiene, and health regulations.
• Maintain cleanliness and organization of storage rooms, freezers, and dry stores.
• Support internal and external audits with timely and accurate data.

Team Coordination:

• Train and supervise Inventory Attendants or Store Assistants where applicable.
• Liaise with the kitchen, service, and finance teams to ensure alignment on inventory needs and processes.
• Coordinate inventory support during peak periods, special functions, or events.