Job Vacancies at Benin Medical Care

JOB SUMMARY

• The Protocol Officer is responsible for coordinating and managing official protocols, guest relations, and administrative support services within the hospital. The role ensures smooth reception and movement of VIPs, visitors, consultants, government officials, and special guests while maintaining professionalism and the hospital’s corporate image at all times.

KEY RESPONSIBILITIES

• Coordinate and manage protocol activities for hospital executives, visiting consultants, dignitaries, and special guests.
• Receive and attend to VIP patients, government officials, partners, and visitors in a courteous and professional manner.
• Arrange logistics, transportation, accommodation, and hospitality services for official visitors when required.
• Ensure proper scheduling and coordination of executive meetings, events, conferences, and official engagements.
• Maintain strong guest relations and ensure a positive experience for all visitors to the hospital.
• Liaise with relevant departments to ensure smooth handling of official events and visits.
• Supervise and coordinate front-facing activities relating to protocol and hospitality services.
• Ensure compliance with hospital policies, standards, and professional ethics during all protocol engagements.
• Assist in organizing corporate events, training sessions, seminars, and management functions.
• Manage and monitor the cleanliness, readiness, and presentation of reception and VIP areas.
• Handle sensitive information with confidentiality and professionalism.
• Prepare reports and maintain records relating to protocol activities and official visits.
• Perform other administrative or protocol-related duties as assigned by management.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree or HND in Public Administration, Business Administration, Mass Communication, Hospitality Management, or related field.
• Minimum of 2–3 years experience in protocol, hospitality, customer service, or administrative roles, preferably in a healthcare environment.
• Strong interpersonal and communication skills.
• Excellent organizational and coordination abilities.
• Professional appearance and demeanor.
• Ability to multitask and work under pressure.
• Good knowledge of customer service and hospitality standards.
• Proficiency in Microsoft Office applications.
• Strong problem-solving and conflict-resolution skills.

CORE COMPETENCIES

• Communication Skills
• Customer Service Orientation
• Professionalism
• Time Management
• Teamwork and Collaboration
• Attention to Detail
• Confidentiality and Discretion
• Organizational Skills

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• Supervise the installation, testing, calibration, maintenance, and repair of all biomedical and diagnostic equipment.
• Develop and implement preventive maintenance schedules for all hospital equipment.
• Ensure prompt troubleshooting and resolution of equipment faults to minimize operational downtime.
• Monitor equipment performance and maintain accurate service and maintenance records.
• Conduct regular inspections to ensure equipment safety and functionality.
• Coordinate equipment upgrades, replacements, and decommissioning processes

Qualifications and Requirements:

• Bachelor’s Degree in Biomedical Engineering, Electrical/Electronic Engineering, or related field.
• Professional certification or license in Biomedical Engineering or a Masters degree is an added advantage.
• Minimum of 5–7 years relevant experience in biomedical engineering within a healthcare environment.
• Prior supervisory or leadership experience is preferred.
• Strong knowledge of medical equipment maintenance and troubleshooting.
• Proficiency in the use of biomedical testing and calibration tools.
• Good understanding of healthcare safety regulations and compliance standards.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and respond effectively to emergencies.
• Proficiency in Microsoft Office and maintenance management systems.

Core Competencies

• Technical Expertise
• Leadership and Team Management
• Problem Solving and Decision Making
• Attention to Detail
• Communication Skills
• Time Management
• Accountability and Integrity
• Preventive Maintenance Planning
• Vendor and Stakeholder Management

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JOB SUMMARY

• The Store Keeper is responsible for the proper receipt, storage, issuance, and inventory management of pharmaceutical products, medical supplies, consumables, and other hospital items. The role ensures accurate stock control, proper documentation, and compliance with hospital and regulatory standards to support efficient healthcare service delivery.

KEY RESPONSIBILITIES

• Receive, inspect, and verify all incoming drugs, medical supplies, and other store items against approved documentation.
• Ensure proper storage of pharmaceutical products and consumables in line with safety and regulatory requirements.
• Maintain accurate inventory records for all stock movements including receipts, issues, transfers, and returns.
• Issue drugs, consumables, and medical supplies to authorized departments and personnel as approved.
• Monitor stock levels and promptly report low stock, expired products, or damaged items to management.
• Conduct routine stock counts and periodic inventory reconciliation.
• Ensure proper labeling, arrangement, and cleanliness of the store at all times.
• Monitor expiry dates and ensure First-Expiry-First-Out (FEFO) or First-In-First-Out (FIFO) procedures are followed.
• Prepare daily, weekly, and monthly inventory reports as required.
• Maintain proper documentation of store transactions and filing of records.
• Ensure compliance with hospital policies, pharmacy regulations, and safety procedures.
• Assist during internal and external stock audits.
• Prevent loss, theft, pilferage, or misuse of inventory items.
• Coordinate with procurement and pharmacy teams to ensure timely replenishment of stock.
• Perform other duties as assigned by management.

QUALIFICATIONS AND REQUIREMENTS

• Minimum of OND/HND/Bachelor’s degree in Business Administration, Supply Chain Management, Pharmacy Technician Studies, or related field.
• Previous experience in hospital, pharmacy, or warehouse/store management is an added advantage.
• Good knowledge of inventory and stock management procedures.
• Basic computer skills and proficiency in Microsoft Office applications.
• Attention to detail and strong numerical ability.
• Good organizational and record-keeping skills.
• Ability to work independently and under pressure.
• High level of honesty and integrity.

REQUIRED SKILLS

• Inventory Management
• Record Keeping and Documentation
• Attention to Detail
• Time Management
• Accountability
• Communication Skills
• Organizational Skills
• Teamwork and Collaboration

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The Medical Laboratory Scientist is responsible for conducting laboratory tests and analyses that aid in the diagnosis, treatment, and prevention of diseases. The role involves operating laboratory equipment, analyzing specimens, ensuring quality control, and maintaining compliance with professional and regulatory standards to support effective patient care.

KEY RESPONSIBILITIES

• Collect, process, analyze, and interpret laboratory specimens including blood, urine, stool, and other body fluids.
• Perform laboratory investigations in areas such as Hematology, Chemical Pathology, Microbiology, Histopathology, Immunology, and Blood Transfusion Science.
• Operate, maintain, and troubleshoot laboratory equipment and instruments.
• Ensure accurate documentation and timely reporting of laboratory test results.
• Maintain strict quality control and quality assurance procedures in all laboratory operations.
• Observe and comply with laboratory safety standards, infection prevention, and waste disposal protocols.
• Verify and validate test results before release to clinicians or authorized personnel.
• Maintain confidentiality of patient information and laboratory records.
• Monitor laboratory inventory and report shortages of reagents, consumables, and supplies.
• Participate in internal and external quality assessment programs.
• Ensure proper handling, storage, and preservation of laboratory specimens and reagents.
• Collaborate with doctors, nurses, and other healthcare professionals to support patient management.
• Maintain cleanliness and organization of the laboratory environment.
• Participate in staff training, continuous professional development, and departmental meetings.
• Perform other laboratory-related duties as assigned by management.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree in Medical Laboratory Science (BMLS) or equivalent qualification from a recognized institution.
• Valid practicing license from the Medical Laboratory Science Council of Nigeria (MLSCN).
• Minimum of 1–3 years post-qualification experience in a hospital laboratory setting is an added advantage.
• Strong knowledge of laboratory procedures, quality control, and safety standards.
• Proficiency in the use of laboratory equipment and computer systems.
• Good analytical and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.

CORE COMPETENCIES

• Laboratory Analysis and Diagnostics
• Attention to Detail
• Quality Control and Assurance
• Technical Competence
• Communication Skills
• Time Management
• Teamwork and Collaboration
• Ethical Conduct and Confidentiality

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Key Responsibilities:

• Transport patients safely within the hospital (e.g., wards, theatre, radiology, and outpatient units)
• Assist with the movement of medical equipment, supplies, and documents
• Support clinical staff with non-medical tasks as required
• Maintain cleanliness and orderliness of assigned areas
• Respond promptly to porter service requests across departments
• Ensure adherence to hospital safety and infection control protocols
• Handle patients with care, dignity, and respect at all times

Requirements:

• Minimum of SSCE or equivalent qualification
• Previous experience in a similar role (preferably in a hospital environment) is an advantage
• Good physical fitness and ability to handle manual tasks
• Strong communication and interpersonal skills
• Ability to work under pressure and as part of a team
• Basic understanding of hospital operations and patient care etiquette
• High level of discipline, reliability, and professionalism