Job Openings at Sherman Gray Limited

Job Responsibilities

• Know our products inside and out so that you can answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Work with colleagues when necessary to resolve customer complaints.
• Provide feedback on the efficiency of the customer service process.
• Maintain a positive and professional attitude toward customers at all times.
• Respond promptly to customer inquiries
• Communicate with customers through various channels.
• Acknowledge and resolving customer complaints.
• Provide feedback to other departments to help improve sales, marketing, and business processes
• Ensure customer satisfaction and provide professional customer support.

Job Requirements & Qualifications

• You have at least zero to two years of work experience
• Must have a minimum of Diploma
• Minimum of OND degree in Mass communication, Sociology, Accounting, or Business Admin.
• Minimum of 1 - 2 years' experience in this role.
• Digital marketing skills will be an added advantage.
• Excellent communication and interpersonal skills.
• Exceptional marketing skills in order to increase existing customer base
• Strong problem-solving abilities and the ability to handle difficult situations calmly.
• Proficient computer skills, digital marketing skills and experience with CRM software.
• Positive attitude and a passion for providing exceptional customer service.
• Active listening skills and empathy towards customer needs.
• Stay updated on product knowledge, e-commerce platforms, and industry trend
• Ability to multitask, handle high call volumes, and navigate through multiple systems simultaneously.

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Job Description

• We are looking for a reliable quantity surveyor to join our capable team of professionals. The Quantity Surveyor will be tasked with managing all costs related to construction projects, from initial calculations to final figures, ensuring projects are completed within budget and meet quality/legal stand.

Job Responsibilities

• Prepare bills of quantities and cost estimates.
• Review construction plans and preparing quantity requirements.
• Scrutinize maintenance and material costs, as well as contracts to ensure the best deals.
• Liaise with site managers, clients, contractors, and subcontractors.
• Monitor project budgets and expenditures.
• Support tender analysis and procurement processes.
• Provide cost reports and advice on contract administration.
• Document any changes in design and updating budgets.
• Travel from the office to various sites as required.

Job Requirements & Qualifications

• You have at least two to five years of work experience
• Must have a minimum of Bachelor’s Degree

Required Skills

• Bachelor's degree in quantity surveying, engineering, management, or similar.
• Construction estimating or finance experienced is advantageous.
• Strong analytical

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Job Description

• We are looking for a skilled HR Generalist who will recruit, support and develop talent through developing policies and managing procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work. The goal is to ensure the HR department’s operations run smoothly and effectively to deliver maximum value to the organization as a whole.

Job Responsibilities

• Assist with recruitment activities, such as posting and removing job ads, scheduling interviews, and conducting reference checks.
• Coordinate and organize training and development programs for employees and also maintain training records
• Maintain employee files and records in electronic and paper form
• Conduct employee onboarding and help organize training & development initiatives
• Monitor and manage employee time off requests, including sick leave, vacation, and personal days.
• Handle payroll processing and benefits administration.
• Develop and implement HR policies and procedures
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in development and implementation of human resource policies
• Undertake tasks around performance management
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
• Organize quarterly and annual employee performance reviews
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
• Ensure compliance with labor regulations

Job Requirements & Qualifications

• You have at least five to eight years of work experience
• Must have a minimum of Bachelor’s Degree
• Bachelor’s degree in human resources, Business Administration, or relevant field.
• Excellent organizational, multitasking, and time management skills.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information
• Proven experience of not less than 3 years as an HR Generalist
• Understanding of general human resources policies and procedures
• Good knowledge of employment/labor laws
• Outstanding knowledge of MS Office; HRIS systems will be a plus
• Excellent communication and people skills
• Aptitude in problem-solving
• Desire to work as a team with a results driven approach
• Additional HR training and certification will be a plus

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Job Description

• Our Company is looking for a reliable Finance Officer who will be responsible for the financial health of our company and help us to administer accounting operations in compliance with legal requirements. We expect you to be familiar with audits٫ invoices and budget preparations as well as managing accounting activities. It is also required to have excellent organizational skills and be able to handle time-sensitive tasks

Job Responsibilities

• Monitor and record all company's daily transactions
• Manage invoices and bank statements reconciliation
• Manage accounts payable and accounts receivable
• Create and review balance sheets and monthly/quarterly/annual financial reports
• Add and update financial data in our internal systems
• Manage all client accounts for payment settlements.
• Monitor and manage expenses within allotted budgets.
• Interview, hire and train new employees in financial and administration activities.
• Take part in financial audits and budget preparation activities
• Track bank deposits and payments
• Organize financial policies

Job Requirements & Qualifications

• You have at least two to five years of work experience
• Must have a minimum of Bachelor’s Degree
• BSc degree in Finance٫ Accounting or Economics; professional qualification such as a CFA/CPA will be a bonus
• 3+ years' experience of working on a Finance Officer or other similar position
• Profound experience with financial and accounting procedures
• Good practical experience with financial software and MS Excel
• Good knowledge of financial regulations
• Strong analytical٫ numerical and time management skills
• Strong ethics٫ with an ability to manage confidential data

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Job Description

• We are looking for a pleasant and professional front desk officer to execute all receptionist and secretarial duties. As the first point of contact for visitors and clients, you will provide excellent customer service and administrative support.

Job Responsibilities

• Maintain a clean and organized reception area equipped with all the necessary supplies such as pens, forms, and paper.
• Greet and welcome visitors and clients in a friendly and professional manner.
• Answer all incoming calls and take down messages.
• Manage inquiries and provide information about the organization's products or services.
• Receive letters, packages, etc., and distribute them
• Monitor office supplies and place orders when necessary
• Oversee the office budget and monitor office expenses and costs.
• Schedule appointments and meetings; and maintain calendars for staff.
• Assist with administrative tasks, such as filing, photocopying, and data entry.
• Keep updated records and files including minutes of meetings.
• Assist with other administrative duties as assigned.

Job Requirements & Qualifications

• You have at least zero to two years of work experience
• Must have a minimum of Diploma
• Minimum of Ordinary National Diploma (OND) in office technology management or mass communication diploma or relevant qualification
• Proven experience as a front desk officer
• Exceptional communication (oral and written) skills
• Strong knowledge of MS Office programs (especially Excel and Word).
• Outstanding organizational and multi-tasking abilities
• Good Knowledge of office management and basic bookkeeping
• Excellent customer service and people’s skills
• High ICT proficiency
• Positive attitude and teamwork with a calm and friendly disposition.
• Familiarity with office machines (e.g. photocopier, printer, scanner, etc.)