Vehicle Installation Technician at Xnet Security Technologies Limited

Job Summary 

Reporting to the Vehicle Installation Team Leader, the Vehicle Installation Technician will undertake a wide range of tasks including:

• The installation of tracking devices, speed limiters and dashcams in customer vehicles
• Trouble shoot and resolve any issues that arise during the course of the installation of our devices in the customers vehicles
• Assist the Sales Team in handling issues from customers enquiries
• Explain to our customers how our different services work
• Make on-the-spot judgments regarding the immediate action required when incidents arise
• Configuration of different types of tracking devices to perform required on our different tracking platforms

Responsibilities

• Manage the company's customers whilst on duty and escalate extraordinary issues.
• Knowledge of the electronic and mechanical workings of motor vehicles
• Strong customer relation skills, analytical with problem solving skills
• Ability to work under pressure and in a stressful environment
• Basic knowledge of tracking systems, IOT & applications
• Ability to think on your feet, remain calm and assertive and assist customers in all situations
• Keep the office, it’s contents and our property safe

Qualifications

• BSc/BEng/HND in Mechanical Engineering, Electrical Engineering, etc
• Excellent written and oral English skills, and the ability to remain calm and focused under pressure
• Must be Cordial with excellent communication skills
• Available to work both weekends and overnight
• Computer literate with above average IT skills
• An understanding of vehicle tracking services 
• An understanding of both the Nigerian and international GSM network

Requirements

The ideal candidates:

• Must be young and energetic
• Must be of extremely high integrity, confident, corporate appearance and motivated for the job

For your application to be considered, kindly ensure that you do the following:

• Include a covering email detailing why you feel you are the ideal candidate for this role
• In the covering email state the location that you presently reside in
• In the covering email also state your actual year of birth
• Attach your actual up to date CV in either MS Word or pdf format, and not a link to your CV
• Only shortlisted candidates will be contacted for an interview