Job Openings at Best Western Plus Hotels

Description 

• Assists restaurant administration team and provides scheduling of bar operations and preparations.
• Checks guest identifications and observes guest behavior to alcohol in order to ensure compliance with all food and beverage regulations, State laws and venue policies.
• Maintains bar costs and budget, keeping accurate records for review by restaurant administration team.
• Maintains the cleanliness and sanitation protocols of the bar areas, which includes, but is not limited to the daily assigned bar tasks to be maintained throughout the hours of operation and prior to the end of shift, or closing.
• Maintains personal hygiene standards and adheres to hygiene requirements of the venue.
• Practices safety standards within the bar and operations of all equipment, tools,service ware and utensils in order to prevent injuries or unwanted incidents.
• Assist with communications and transactions with suppliers for timely deliveries.
• Assists with acquisition of all bar goods and stock inventories, including alcohol, ingredients and equipment.
• Plans and presents bar menus, develops new drink recipes and plans for maintenance of classic, specialty and successful drink recipes.
• Prepares and mixes ingredients and prepares alcohol cocktails, other alcohol drinks or non-alcohol beverages for bar, restaurant and banquet guests.
• Interacts with guests and fulfills orders for snacks and drinks.
• Supports staff of servers and fulfills servers’ drink orders for guests.
• Maintains the quality control and timeliness of all served snacks and beverages.
• Maintains guest focus in order to nurture an excellent guest experience.
• Interacts with guests, receives comments or complaints, and manages customer relations for the success of the bar operations, service levels and presentation.

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Responsibilities

• Communicate and relate effectively at the workplace.
• Comply with workplace safety and health policies and procedures.
• Demonstrate basic knife skills.
• Engage in service innovation initiatives.
• Follow food and beverage safety and hygiene policies and procedures.
• Grill ready-to-use products.
• Maintain food and beverage production environment.
• Maintain quality control procedures.
• Maintain safe and secure working environment.
• Prepare Western cold sauces.
• Prepare fish and seafood for cooking.
• Prepare meat and poultry for cooking.
• Prepare vegetables, fruits, nuts and mushrooms.
• Receive and store products.
• Understand halal food requirements.
• Work in a team.

Requirement

• Candidates should possess an NCE / OND or SSCE / GCE / NECO qualification with 0 - 2 years work experience.

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Job Responsibilites

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests.

Job Qualifications

• Interested candidates should possess an HND / NCE / OND / SSCE / GCE / NECO qualification with 0-2 years work experience.