Job Offers at Human Capital Partners (HCP)

Job Summary:

• The Information Technology (IT) Officer is responsible for managing and maintaining the Bank's IT systems and infrastructure.
• This includes providing technical support to staff, ensuring system security, performing routine maintenance, and troubleshooting IT issues.
• The IT Officer plays a crucial role in maintaining the integrity of the Bank’s IT systems and ensuring they support the Bank’s operations efficiently.
• This role requires knowledge of software, hardware, networking, and database systems, as well as adherence to industry best practices and regulatory standards.

Responsibilities

IT Support & Troubleshooting

• Provide technical support to end users, resolving hardware and software issues promptly.
• Install, configure, and maintain computer systems, hardware, and software applications.
• Troubleshoot network, system, and connectivity issues and ensure timely resolution.
• Assist in setting up user accounts, workstations, and network access for new employees.

System Maintenance & Management

• Perform routine system maintenance, updates, and backups to ensure optimal system performance and data integrity.
• Monitor the performance of the Bank’s IT systems and resolve any issues that arise.
• Ensure the availability and functionality of the Bank’s network, servers, and databases.
• Collaborate with vendors for the maintenance and repair of hardware or software as needed.

Network Administration

• Monitor and manage the Bank’s local area network (LAN), wide area network (WAN), and internet connectivity.
• Ensure network security by implementing firewalls, access controls, and encryption protocols.
• Troubleshoot network issues, including connectivity and bandwidth problems, and ensure minimal downtime.
• Coordinate with external service providers for internet and network-related services.

System Security & Data Protection

• Implement and enforce security protocols to safeguard the Bank’s IT systems from cyber threats, data breaches, and unauthorized access.
• Regularly update antivirus software, firewalls, and other security tools to prevent potential vulnerabilities.
• Ensure data protection and confidentiality by adhering to industry standards and regulatory requirements, such as GDPR and NDPR.
• Perform regular security audits to identify and mitigate any risks or weaknesses in the system.

Backup & Disaster Recovery

• Develop and manage data backup processes to ensure data recovery in case of system failure or disaster.
• Ensure the availability of disaster recovery plans and test them periodically to validate effectiveness.
• Maintain documentation for backup procedures and disaster recovery plans, ensuring accessibility and compliance with the Bank’s policies.

Software & Application Management

• Assist in the deployment and management of enterprise software applications used by the Bank, such as accounting, project management, and CRM systems.
• Ensure that all software licenses are up to date and compliant with vendor requirements.
• Work with other departments to assess software needs and recommend new solutions as necessary.
• Provide training and support to users for new software or systems implemented by the Bank.

Policy Implementation & Compliance

• Ensure that the Bank’s IT policies and procedures are followed by all staff.
• Stay up to date with the latest IT regulations and ensure the Bank’s IT infrastructure complies with relevant industry and government regulations.
• Assist in the development and implementation of new IT policies that enhance the security and efficiency of the Bank’s operations.

Vendor Management

• Liaise with external vendors for the procurement of IT equipment and services.
• Ensure that service level agreements (SLAs) with vendors are met, and performance is regularly reviewed.
• Oversee the installation and configuration of new IT systems and hardware provided by vendors.

 IT Projects & System Upgrades

• Assist in planning and executing IT projects, including system upgrades, migrations, and new installations.
• Work closely with the Head of IT and other stakeholders to ensure IT projects are completed within scope, on time, and within budget.
• Ensure smooth transitions during system upgrades with minimal disruption to the Bank’s operations.

Qualifications

• First Degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT support, network administration, or system management.
• Relevant Professional qualification required.eg (e.g., CCNA, CompTIA Security+, Microsoft Certified: Azure Administrator)
• Working knowledge of IT/MS Office Tools

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About the job

• This role reports to the Chief Executive Officer. It ensures safeguarding the Bank's Enterprise Risk Management framework and ensuring the integrity of risk controls. This role involves overseeing the Bank’s compliance with internal and external regulatory standards, identifying, assessing, and mitigating risks that could impact the Bank’s operations, financial health, and reputation.
• The role holder will coordinate risk monitoring and reporting systems, conduct assurance reviews, and provide strategic recommendations to senior management to enhance risk management practices. 
• Building and maintaining relationships with regulatory authorities, external auditors, and key stakeholders is essential to ensure compliance and uphold the highest standards of corporate governance. He/she will demonstrate expertise in risk mitigation strategies, strong leadership skills, and a deep understanding of the Nigerian banking industry and regulatory environment are critical for success. 
• The role holder will also represent the Bank at relevant industry forums, ensuring that the Bank’s risk management and compliance practices remain competitive and effective in a dynamic landscape.

RESPONSIBILITIES 

 Enterprise Risk Management Framework Development & Administration

• Design, implement, and maintain the Bank’s risk management policies and procedures to ensure robust identification, measurement, and mitigation of risks.
• Coordinate the development of Enterprise Risk Management tools, practices, and policies
• Coordinate periodic review of the Bank’s risk management strategy and framework to strengthen and accommodate new regulatory developments, market changes, and emerging risks.
• Facilitate the development and implementation of the Bank’s risk management strategy.
• Contribute to the development of a comprehensive risk-based audit plan for the Bank.
• Champion reviews and risk assessment of key initiatives, projects and operational activities.
• Facilitate the development and implementation of the Bank-wide Business Continuity Plan.
• Ensure risk management policies and strategies comply with applicable regulations, rating agency standards, and strategic imperatives

Risk Identification and Assessment

• Conduct risk assessments to identify potential threats to the Bank’s operations, financial standing, and strategic objectives.
• Lead efforts in identifying, analysing, and monitoring various risks, including credit risk, market risk, operational risk, and liquidity risk.
• Develop Key Risk Indicators (KRIs) to monitor the Bank’s exposure to risks on an ongoing basis.

Risk Mitigation and Control

• Work with relevant teams to develop and implement strategies for mitigating identified risks.
• Ensure that adequate internal controls are in place and working effectively to reduce exposure to operational, financial, and reputational risks.
• Coordinate with the internal audit and compliance teams to implement risk mitigation measures.

Compliance and Regulatory Reporting

• Ensure that the Bank complies with all relevant regulatory guidelines, including those of the Central Bank of Nigeria (CBN) and other regulatory authorities.
• Oversee the preparation and submission of regulatory risk reports to relevant authorities and stakeholders.
• Keep abreast of industry regulations and recommend appropriate actions to ensure compliance.

Risk, Controls Monitoring and Reporting

• Ensure that the full ambition of risk categories is identified, assessed, measured, controlled, and reported. Prepare comprehensive risk reports for senior management and the Board, highlighting significant risk exposures and the effectiveness of mitigation measures.
• Identifying major issues to be monitored/controlled to keep the Bank’s risk within acceptable limits.
• Developing tools to assist the Bank in identifying potential risks to limit exposure.
• Reducing portfolio concentration risks and setting of investment risk limits
• Monitoring the Bank’s goodwill to put in check reputational risk
• Develop and maintain a risk register, ensuring that risks are properly documented and reviewed regularly.
• Provide risk insights and recommendations to support strategic decision-making.

Assurance Review of Risk and Control Framework

• Facilitate understanding and agreement on internal control documentation/policy by management, control functions, auditors and regulators.
• Work with the business units to document and ensure internal control documentation /policy is understood and agreed by management, control functions, auditors, and regulators.
• Ensure an appropriate level of communication is maintained on internal control matters to facilitate ownership and accountabilities from management and managers.

Credit Risk Management

• Oversee the evaluation of the creditworthiness of potential borrowers and infrastructure projects.
• Ensure that credit risk policies and procedures are effectively implemented and adhered to, minimizing potential credit losses.
• Monitor the Bank’s loan portfolio and report on credit risk exposures.

Training and Awareness

• Conduct risk awareness training programs for employees to foster a culture of risk management across the Bank.
• Ensure that all staff members understand their roles in managing risk and complying with relevant guidelines.

Stakeholder Engagement

• Collaborate with external stakeholders, including regulators, auditors, and risk management partners, to ensure alignment with best practices and regulatory requirements.
• Act as the key contact point for regulatory bodies on risk-related matters

 REQUIREMENTS 

•  Bachelor’s degree in accounting, Finance, or a related discipline; a Master’s degree is an added advantage.
• Professional certification in risk management or compliance, such as Certified Risk Management Professional (CRMP), Certified Compliance & Ethics Professional (CCEP), or Membership in International Compliance Associations.
• Membership in relevant Nigerian or regional professional associations, such as the Institute of Chartered Accountants of Nigeria (ICAN) or the Chartered Institute of Bankers of Nigeria (CIBN).
• Minimum of (12) years cognate experience, with at least five (5) years in a senior management position.
• Experience in crisis management and developing crisis management strategies.
• Deep understanding of Risk Management Frameworks, Principles, Methodologies, and Strategies, including enterprise risk management (ERM) and Basel Committee on Banking Supervision (BCBS) standards as well as Leading Practices
• In-depth knowledge of banking regulations, securities laws, and financial services regulations applicable to infrastructure banks
• Regulatory Knowledge & Compliance, Credit Risk Analysis, Market Risk, and Operational Risk
• Internal Controls
• Strategic Thinking & Risk Assessment
• Leadership & Team Management
• Creative thinking, problem solving & decision making 
• Financial Acumen
• Analytical Skills, Problem Solving & Decision Making
• Attention to Detail
• Emotional Intelligence
• Interpersonal & Communication Skills
• Professionalism, Integrity & Ethics
• Resilience, Adaptability, Courage & Confidence