Jobs at Above Lifestyle

Responsibilities
Recruitment and Staffing:

• Develop and implement recruitment strategies to attract top talent.
• Manage the full recruitment cycle: job posting, interviewing, hiring, and onboarding.
• Work with department heads to forecast staffing needs.

Employee Relations:

• Foster a positive working environment and promote company culture.
• Handle employee grievances, disputes, and disciplinary procedures.
• Act as a mediator between employees and management.

Performance Management:

• Develop and manage performance appraisal systems.
• Provide coaching and support to managers on performance improvement.
• Set KPIs and monitor employee performance.

Training and Development:

• Identify training needs and implement learning and development programs.
• Organize workshops, seminars, and other educational activities.
• Monitor the effectiveness of training initiatives.

Compensation and Benefits:

• Administer payroll and benefits programs.
• Benchmark and review salary structures.
• Ensure competitive and fair compensation practices.

HR Policy and Compliance:

• Maintain and update HR policies and procedures.
• Ensure compliance with labor laws and HR best practices.
• Manage employee records and documentation.

Strategic HR Management:

• Partner with leadership to align HR strategies with business objectives.
• Lead HR projects and initiatives such as diversity, wellness, and succession planning.
• Prepare HR reports and present insights to senior management.

Administrative Functions:

• Oversee HR systems and ensure data accuracy.
• Manage HR budgets and resources.
• Coordinate internal communication and engagement activities.

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field (Master’s degree or HR certifications like CIPM, SHRM, or HRCI preferred).
• 2+ years of proven experience in HR management or similar roles.
• Strong understanding of labor laws and HR best practices.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in HRIS software and Microsoft Office tools.
• High level of integrity, confidentiality, and professionalism.

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Key Responsibilities
Daily Operations Management:

• Oversee opening and closing duties of the restaurant/lounge.
• Monitor and coordinate front-of-house and bar operations.
• Ensure tables, dining areas, and lounge sections are clean, organized, and properly set.

Staff Supervision:

• Assign duties and supervise servers, bartenders, and support staff.
• Train new staff and ensure adherence to service standards.
• Monitor staff performance and provide feedback or coaching as needed.

Customer Service:

• Greet and interact with guests to ensure satisfaction.
• Handle complaints or concerns promptly and professionally.
• Ensure guests receive high-quality service throughout their visit.

Inventory and Supplies:

• Monitor stock levels for food, beverages, and supplies.
• Coordinate with kitchen and procurement teams for timely restocking.
• Assist in managing and minimizing waste.

Quality Control:

• Ensure food and drinks meet presentation and quality standards.
• Monitor adherence to hygiene and safety regulations.
• Conduct routine checks to maintain cleanliness and ambiance.

Cash and POS Handling:

• Supervise billing, payments, and cash handling procedures.
• Ensure accuracy in the use of POS systems and customer transactions.

Team Coordination and Reporting:

• Communicate shift details, policies, and updates to team members.
• Prepare shift reports and communicate with management on staff or customer issues.
• Support in planning promotions or special events.

Requirements

• High school diploma or equivalent (Degree or diploma in Hospitality Management is a plus).
• Proven experience in a restaurant/lounge supervisory or team lead role.
• Strong leadership, interpersonal, and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Good understanding of food safety and hygiene regulations.

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Roles & Responsibilities

• Handle customer payments and issue receipts using a POS system.
• Greet customers, process orders, and manage takeout/delivery payments.
• Maintain accurate cash drawers and reconcile daily transactions.
• Respond to customer inquiries and resolve billing issues professionally.
• Keep the cashier station clean and organized.
• Assist in order packaging and customer service when needed.
• Report shortages or inconsistencies in transactions to the supervisor.

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Roles & Responsibilities

• Prepare and grill meats, seafood, and vegetables according to order specifications.
• Monitor grill temperatures and cooking times to ensure quality and food safety.
• Maintain the cleanliness and hygiene of grill station and tools.
• Marinate or season food items as required.
• Ensure portion control and food presentation meet set standards.
• Work closely with the kitchen team to ensure timely service.
• Comply with all food handling and sanitation standards.

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Roles & Responsibilities

• Prepare a variety of dishes following standardized recipes and instructions.
• Ensure proper handling and storage of ingredients.
• Maintain cleanliness and hygiene in the kitchen at all times.
• Collaborate with other kitchen staff for smooth service flow.
• Ensure meals are prepared on time and to customer satisfaction.
• Adhere to all health and safety regulations regarding food preparation.
• Monitor inventory and report low stock to the kitchen supervisor.