Jobs at Charitos BO Hospital

Role Overview

• We are seeking a proactive and detail-oriented HR Officer to support and manage key human resource functions within our clinic.
• The ideal candidate will play a critical role in recruitment, employee relations, compliance, and fostering a positive workplace culture in a highly sensitive healthcare environment.

Key Responsibilities

• Manage end-to-end recruitment processes (sourcing, screening, interviews, onboarding)
• Maintain and update employee records and HR documentation
• Support payroll administration and staff benefits coordination
• Handle employee relations, grievances, and disciplinary processes
• Ensure compliance with Nigerian labour laws and healthcare regulations
• Develop and implement HR policies and standard operating procedures (SOPs)
• Coordinate staff training and development programs
• Monitor staff performance and support appraisal processes
• Promote a professional, ethical, and confidential work environment

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field
• 2–4 years proven experience in an HR role (healthcare experience is an advantage)
• Strong knowledge of Nigerian labour laws and HR best practices
• Excellent communication and interpersonal skills
• High level of discretion and confidentiality
• Proficiency in Microsoft Office tools
• Membership or certification with CIPM is an added advantage

Key Competencies:

• Emotional intelligence and empathy
• Attention to detail
• Strong organizational skills
• Problem-solving ability
• Ability to work in a sensitive and patient-focused environment

What We Offer

• Competitive salary
• Opportunity to work in a specialized healthcare setting
• Professional development opportunities
• Supportive and collaborative work environment.

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Job Summary

• The Business Developer will drive sustainable growth and expand access to Charitos BO Hospital’s fertility, IVF, maternal, and infant health services.
• This role ensures more families experience the hospital’s motto “We always care…” by building strategic partnerships, increasing patient reach, and growing revenue while maintaining the highest ethical and compassionate standards.

Key Responsibilities

• Identify and secure partnerships with corporates, insurance providers, HMOs, religious organisations, embassies, and referral networks to increase patient inflow.
• Develop and execute marketing strategies (digital, community outreach, corporate wellness) that highlight compassionate, confidential fertility and maternal care.
• Conduct market research on fertility/IVF trends in Nigeria and Abuja to position Charitos BO as the preferred Centre of Excellence.
• Manage the full sales cycle for high-value packages (IVF, egg freezing, antenatal, etc.) while ensuring every interaction reflects respect and empathy.
• Track ROI on all initiatives and prepare monthly reports aligned with the hospital’s mission of highest-standard health for all.
• Collaborate with clinical teams to ensure promotional activities uphold patient confidentiality and ethical standards.
• Represent the hospital at health expos, conferences, and media engagements with professionalism and warmth.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, Public Health, or related field (Master’s an advantage).
• 2 - 4 years’ proven experience in business development/healthcare sales, preferably in fertility, hospitals, or pharma in Nigeria.
• Strong network within Abuja corporate, diplomatic, and health sectors.

Essential Skills & Attributes:

• Excellent communication, negotiation, and relationship-building skills.
• Deep understanding of patient-centred marketing and ability to convey compassion in all messaging.
• Results-driven with integrity and respect for cultural/religious sensitivities.
• Proficiency in CRM tools, Google Analytics, Capcut, Inshot for editing, and Microsoft Office.
• Proficiency in content creation.

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Job Summary

• As the operational leader, the GM/COO will ensure seamless day-to-day excellence across all departments so that every patient and staff member experiences Charitos BO Hospital’s mission of compassionate, high-quality, patient-prioritised care.
• This role safeguards the hospital’s reputation as a Centre of Excellence in fertility and maternal health while driving operational efficiency, quality standards, and sustainable expansion.

Key Responsibilities

• Oversee all clinical and non-clinical operations (fertility, obstetrics, paediatrics, lab, pharmacy, and admin) to guarantee “human touch” service delivery.
• Implement and monitor policies that uphold compassion, excellence, respect, confidentiality, and international best practices.
• Lead budget planning, resource allocation, revenue optimisation, and cost control while never compromising patient safety or care quality.
• Champion continuous quality improvement, ISO readiness, and patient satisfaction surveys.
• Foster a positive, values-driven culture where staff live the motto “We always care…”
• Manage regulatory compliance (NAFDAC, MDCN, PCN, etc.) and risk mitigation.
• Drive strategic projects (new service lines, facility upgrades, digital transformation) in alignment with the founding principle of the highest standard of health for all.
• Act as key liaison between clinical, administrative, and business teams.

Qualifications & Experience

• Master’s Degree in Hospital/Health Administration, MBA, or equivalent (MBBS + management qualification is a strong plus).
• 3 - 5 years in senior hospital operations, with at least 4 years at the GM/COO level in a multi-specialty or fertility-focused facility in Nigeria.
• Proven track record in fertility/maternal hospital operations preferred.

Essential Skills & Attributes:

• Strong leadership, people management, and crisis-handling skills.
• Unwavering commitment to patient-centred care, ethics, and compassion. Excellent problem-solving, financial acumen, and strategic thinking. High emotional intelligence and the ability to inspire teams to embody respect and excellence.
• Hands-on, approachable, and deeply aligned with the “We always care” culture.