Graduate Job Vacancies at British High Commission (BHC)

Grade: B3 (L)
Type of Position: Permanent
Type of Post: British High Commission
Job Category: Foreign and Commonwealth Office (Operations and Corporate Services)
Job Subcategory: Information Technology Services

Job Description (Roles and Responsibilities)
Main purpose of job:

• To work as Information Technology Support Officer in the management section of the British High Commission.

Roles and Responsibilities
What will the job holder be expected to achieve:

• Maintain and support the BHCs IT platform including both Software and Hardware
• Liaise with the UK IT Helpdesk teams and other third parties to assist in resolving problems.
• Operate as the BHC Abuja IT Team Leader and directly line manage all Deputy IT Support Officers (DITSO’s).
• Provide a focal point for users IT related queries.
• Monitor the IT shared mailbox to ensure all problems are resolved in a timely fashion and to the IT teams SLA’s.
• Help ensure the security of IT systems and report any potential breaches of security.
• Support and maintain support and maintain a variety of services to include VOIP telephony, data and video conferencing services
• Support the BHC Unclassified Internet and its infrastructure.
• Assist with provision and support of BHC supplied mobile phones, wireless network and wireless devices
• Ensure established processes for IT support are followed at all times.
• Provide IT support to remote users and 3rd party customers.O
• Complete the IT Audit in line with FCO guidelines.
• Act as a budget monitor for the IT Team.
• Provide support for the BHC SharePoint website as a Power User.
• Perform annual Staff Appraisal for managed team.
• Act as backup staff for external internet service providers.
• Assist with any other ad-hoc IT related tasks within the High Commission

Requirements
Essential Qualifications and Experience:

• Previous experience in using Microsoft Vista, Microsoft Office 2007, Windows Network, Windows 10, Office 365, IP networking, Internet and Intranet, VIOP technologies, Users Helpdesk Support as well as training users

Desirable Qualifications and Experience:

• Recognized IT qualification is desirable

Required Competencies:

• Changing and Improving, Making Effective Decisions, Collaborating and Partnering, Managing a Quality Service

Remuneration
Starting monthly salary is N493,126

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Grade: A1 (L)
Type of Position: Part-Time
Working hours per week: 16 hours
Type of Post: British High Commission
Job Category : Foreign and Commonwealth Office (Residence and Support Staff)
Job Subcategory: Reception

Job Description (Roles and Responsibilities) 

• Receive and greet visitors
• Handle, log and distribute all incoming and outgoing mail
• Operating the switchboard, handling and forwarding customer’s enquiries)
• Managing transport bookings during working hours for Chancery staff
• Ensuring smooth running of reception area

Essential Qualifications and Experience  

• Great organisational skills, effective communication and ability to deliver a quality service under pressure
• Previous experience as a Receptionist
• Previous administration experience
• Proficient on MS office

Required competencies:

• Seeing the Big Picture, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace.

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Job Description (Roles and Responsibilities) 

Main purpose of job:
The British Deputy High Commission is looking to recruit a Regional Training Assistant to work in the Risk & Liaison Overseas Network (RALON) office. RALON has secured funding for a programme of upstream border capacity building in West Africa. The objectives of this programme are:

• Improved border and migration management capacity in key irregular migration source countries - supporting a reduction in irregular migration flows.
• Improved capacity to sustainably re-integrate and rehabilitate returned migrants, including Victims of Trafficking - supporting increased returns and improved protection for vulnerable groups.
• Improved upstream co-operation on tackling the push factors that drive irregular migration at source - supporting a reduction in irregular migration flows.
• Improved Value For Money – Working upstream, at source, to prevent and reduce illegal immigration to the UK to reduce downstream costs to the UK taxpayer. Building capacity of key partners through frequent, targeted, responsive and intelligent liaison/expertise transfer as a more cost effective approach than large scale programming and/or equipment investment.
• Improved security system management through building capability to detect fraudulent documents and prevent inadequately documented passengers from travelling; increasing investigation and intelligence skills to tackle the underlying criminality behind immigration crime.
• The Successful candidate will be responsible for assisting the Regional Training Offcer in the capacity building programme in Overseas Development Aid ODA countries. The roles will focus on developing technical knowledge and strengthening institutional capacity on migration, human trafficking and border security management, aiming at long-term sustainability. The programmes aim to build capacity in three areas: Developing institutional capacity; Developing human capacity and Developing operational capacity.
• Regular regional travel will be required please take this into consideration when applying for the position.

Roles and responsibilities:

The successful candidate will assist in researching trends in visa applications, dealing with passengers referred to the BDHC by airlines and checking application details against confidential databases. Duties will include:

• Working closely with existing RALON teams oversee and assist Regional Training Officer to build Capacity in West Africa.
• Assist in developing and managing a clear, coherent programme/capacity building plans.
• Working with HO training teams develop and deliver training courses, as well as "training of trainers" programmes in order to facilitate knowledge sharing.
• Provide ancillary administrative support to the Regional Training Officer and ILM on travel and accommodation arrangements as well as diarising and booking venues to provide training.
• Assist the Regional Training officer and ILM in managing financial/budgetary plans, exercise quality control over all procedures and documents, and ensure proper follow-up as necessary.
• Assist in the coordination of timely submission of reporting on programmes, including ad hoc, monthly, interim, quarterly, annual and end-of-project reports.

Essential qualifications and experience 

• Working closely with existing RALON teams oversee and coordinate capacity building activity in ODA countries.
• Develop and manage clear and coherent programme/capacity building plans.
• Working with HO training teams develop and deliver training courses, as well as "training of trainers" programmes in order to facilitate knowledge sharing.
• Manage and coordinate the work of all support staff.
• Manage financial/budgetary planning, exercise quality control over all procedures and documents, and ensure proper follow-up as necessary.
• Oversee and coordinate timely submission of reporting on programmes, including ad hoc, monthly, interim, quarterly, annual and end-of-project reports.

Desirable qualifications and experience 

• Fluency in French would be advantageous
• Previous experience in a training environment is preferable and good keyboard skills and familiarity with computers and software packages (notably MS Word, Excel and straightforward databases) is essential for the role.

Required competencies 

• Seeing the Big Picture, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Building Capability for All