Fresh Jobs at Kuda Bank

Role Overview

• We’re looking for a Senior UX Researcher to lead our user insights efforts and help us design delightful, intuitive, impactful and scalable experiences.
• As a Senior UX Researcher, you will be a key advocate for the voice of the user. You will collaborate closely with product managers, designers, and stakeholders to uncover actionable insights that inform product strategy and design decisions. Your research will guide the creation of innovative and impactful digital solutions that align with both user needs and business goals.

Responsibilities

Research Planning & Execution:

• Design and conduct qualitative and quantitative research studies (interviews, surveys, usability tests, etc.).
• Develop comprehensive research strategies to address key product and business questions.

User Insights:

• Synthesize research findings into actionable insights and communicate them through compelling reports, presentations, and workshops.
• Advocate for the user throughout the product development lifecycle.

Collaboration:

• Partner with product managers, designers, data analysts, and engineers to prioritize research questions and integrate findings into product strategies.
• Facilitate design thinking workshops and co-creation sessions to inspire product innovation.

Methodology Development:

• Innovate and standardize research methodologies and best practices.
• Develop scalable research frameworks to support rapid testing and learning cycles.

Stakeholder Engagement:

• Present research findings to senior stakeholders and influence product strategy with user-driven insights.

Requirements

Qualifications

• 4+ years of experience in UX research, preferably within a fast-paced digital product environment.
• Strong background in qualitative and quantitative research methods.
• Experience with tools such as UserTesting, Optimal Workshop, Hotjar, and survey platforms.
• Ability to synthesize data from multiple sources and translate findings into actionable recommendations.
• Excellent storytelling, presentation, and communication skills.
• Experience working in cross-functional teams and collaborating closely with product designers and managers.
• Strong project management skills with the ability to juggle multiple research initiatives.
• Familiarity with design thinking methodologies.
• Familiarity with Figma.
• Knowledge of accessibility standards and inclusive design practices.

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About the role

• We are looking for a result-driven and highly motivated legal practitioner with financial services and general corporate advisory experience to join our Legal team working out of Lagos, Nigeria. In this role, you will work closely with colleagues across multiple teams on a wide range of legal, regulatory, transactional and corporate governance matters. You will also represent the company in dealings with various external stakeholders (including vendors, regulators and external solicitors, where necessary). The ideal candidate will be well versed in several areas of law and willing to learn.

Responsibilities

• Review products and features to be launched by the company ensuring compliance with applicable laws and where necessary devise and execute creative solutions to meet current and evolving business needs.
• Support the development and implementation of group legal strategy and contribute to the development of the company’s general business strategy.
• Advise internal teams on a variety of legal topics pertaining to financial products and markets, SaaS Agreements, vendor agreements, consumer protection, marketing, intellectual property, data privacy and security and the general legal framework for Kuda’s operations.
• Assist in transactional activities including M&A, investments and joint ventures as well as restructurings, as applicable.
• Partner with cross-functional and regional teams and provide support on legal matters of varying complexity in connection with the group’s expansions plans. 
• Draft contracts / agreements, policies and other legal documents relevant to various departments of the company such as product partnerships, marketing, IT, customer support, compliance and cards;
• Draft and review customer-facing terms and conditions relating to various products and services provided by the company. 
• Liaise with external counsel in the management of outsourced legal work and resolution of disputes;
• Review and advise management on legal implications of internal policies and procedures;
• Advise on the corporate governance framework applicable to the company and drafting of corporate governance policies;
• Monitor new developments in the legal environment in order to advise the company on impact and compliance.

Requirements

• Nigerian-qualified lawyer with 7 years PQE with at least 3 years of corporate legal and regulatory compliance experience.
• Strong knowledge of and interest in financial services with prior work experience in transactions relating to financial institutions and regulated entities.
• In depth knowledge of general corporate and commercial law principles with a good business sense. 
• Ability to analyze legal issues, strategize and proffer practical solutions. 
• Strong verbal and written communication skills with demonstrable ability to communicate ideas concisely, clearly and confidently with good presentation skills in one-on-one settings or to larger groups.
• Meticulous attention to detail and strong organisational skills.
• Passionate, enthusiastic, team player, with good judgment and an ability to work in a fast-paced environment and adapt quickly to changing needs and priorities; proven ability to prioritise and manage multiple tasks simultaneously with little direction.
• Ability to manage stakeholders within and outside the company in relation to the role.