Domeo Resources International (DRI) is a prolific organization that proffers HR and Management Consultancy solutions premised on excellence and innovation.
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Main Functions
- The Facility Manager is responsible for the overall maintenance, safety, and functionality of the physical assets, including buildings, equipment, utilities, and grounds.
- The role ensures that the facilities operate efficiently, safely, and in compliance with health, safety, and environmental standards while delivering exceptional comfort and service to guests.
- The ideal candidate must possess strong technical expertise, leadership, and organizational skills, with the ability to manage multiple maintenance and operational tasks in a dynamic environment.
Role Responsibilities
Facility Operations and Maintenance:
- Oversee all maintenance and repair activities across the property, including electrical, plumbing, HVAC, mechanical and electrical systems etc.
- Develop and implement preventive maintenance programs to ensure uninterrupted operations.
- Supervise maintenance staff and coordinate external contractors or service providers.
- Monitor facility systems and utilities to ensure efficiency and safety.
- Ensure timely response to maintenance requests from various internal stakeholders.
Property Management:
- Ensure the facility’s infrastructure, fixtures, and amenities are kept in optimal condition.
- Maintain the overall appearance and functionality of all spaces
- Conduct regular property inspections and report on facility condition, maintenance needs, and improvement opportunities.
- Manage renovations, refurbishments, and upgrade projects within budget and time constraints.
Health, Safety, and Compliance:
- Enforce compliance with all safety, fire, and environmental regulations.
- Develop and maintain safety policies and emergency response plans.
- Conduct safety audits and ensure fire alarms, extinguishers, and emergency exits are operational.
- Train staff on safety procedures, emergency preparedness, and hazard prevention.
- Maintain accurate records of compliance inspections and certifications.
Energy and Utility Management:
- Monitor utility consumption (electricity, water, diesel etc.) and implement energy-saving measures.
- Manage the operation of generators and other power systems.
- Identify and implement cost-reduction opportunities through efficient resource management.
- Ensure uninterrupted power and water supply for guest comfort and operational continuity.
Vendor and Contract Management:
- Coordinate with external contractors for specialized maintenance, repairs, or installations.
- Negotiate service contracts and ensure adherence to agreed terms and performance standards.
- Evaluate contractor performance and maintain an approved vendor list.
Budgeting and Cost Control:
- Prepare and manage the facility and maintenance budget.
- Control maintenance costs while ensuring quality and efficiency.
- Maintain accurate records of expenditures, repairs, and maintenance schedules.
- Recommend capital improvements or upgrades for management approval.
Guest and Staff Support:
- Respond promptly to complaints regarding maintenance issues and ensure resolution.
- Collaborate with all departments to support seamless operations and guest satisfaction.
- Promote a culture of service excellence and proactive facility management.
Team Leadership and Development:
- Lead, train, and supervise maintenance and technical staff.
- Assign duties, monitor performance, and conduct regular team meetings.
- Encourage teamwork, accountability, and adherence to operational standards.
- Support staff development through coaching and technical training.
Experience / Qualifications
- Bachelor’s degree or HND in Facility Management, Engineering, Building Technology, or related field.
- 5 - 8 years of relevant experience.
- Professional certifications in Facility Management, Engineering, or Health & Safety (e.g., IFMA, HSE) are an added advantage.
- Proven experience managing building systems, maintenance teams, and vendor relationships.
- Strong understanding of hotel operations and guest service standards.
Competencies / Skills:
- Strong technical knowledge of building systems (electrical, mechanical, plumbing, HVAC).
- Excellent leadership and people management skills.
- Good knowledge of preventive and corrective maintenance practices.
- Understanding of health, safety, and environmental regulations.
- Strong budgeting and cost control abilities.
- Analytical thinking and problem-solving skills.
- Excellent communication and organizational skills.
- Ability to manage multiple projects and prioritize effectively.
- Proficiency in Microsoft Office Suite and maintenance management systems.
Behavioural Qualities / Other Competences:
- Integrity, professionalism, and reliability.
- Strong attention to detail and accountability.
- Calm and efficient under pressure.
- Proactive, results-oriented, and hands-on approach.
- Team player with excellent interpersonal skills.
- Commitment to guest satisfaction and service quality.
- Adaptable and responsive to operational demands.
- Strong work ethics and dedication to continuous improvement.
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Main Functions
- The Security Operative is responsible for safeguarding the organization’s premises, assets, employees, and visitors by maintaining a secure and orderly environment.
- The role involves monitoring activities, enforcing security procedures, conducting patrols, and responding to incidents to ensure safety and security at all times.
- The ideal candidate must be vigilant, disciplined, and reliable with strong observational skills and a calm demeanor under pressure.
Role Responsibilities
Access Control and Monitoring:
- Monitor entry and exit of employees, visitors, vehicles, and contractors.
- Verify identification, issue visitor passes, and maintain accurate visitor logs.
- Ensure only authorized individuals access restricted areas.
- Operate and monitor security devices, including CCTV systems and access control tools.
Patrolling and Surveillance:
- Conduct routine foot and perimeter patrols to secure assigned areas.
- Identify and report suspicious persons, activities, or objects.
- Ensure all doors, windows, gates, and access points are secured.
- Monitor the environment for safety hazards, fire risks, and security breaches.
Incident Response and Reporting:
- Respond promptly to alarms, emergencies, and security incidents.
- Assist in handling disturbances, disputes, or safety-related matters.
- Prepare and submit daily security reports and incident logs.
- Escalate critical situations to the CSO or management as required.
Protection of Property and Assets:
- Safeguard company facilities, equipment, and inventory against theft or damage.
- Monitor loading and offloading of goods to prevent pilferage.
- Prevent unauthorized movement of company property.
Customer and Staff Support:
- Provide directions or assistance to guests, customers, and staff when needed.
- Maintain a professional and helpful presence at all times.
- Assist with crowd control during events or peak operational hours.
Compliance and Safety Enforcement:
- Enforce company security policies, safety rules, and operational procedures.
- Conduct basic checks of fire extinguishers, emergency exits, and safety equipment.
- Report unsafe conditions, hazards, or maintenance issues immediately.
- Support emergency drills and evacuation procedures.
Teamwork and Coordination:
- Cooperate with other security staff to ensure seamless operations.
- Maintain communication via radio, phone, or logs.
- Support the CSO in executing security plans and directives.
- Participate in security training and briefings to improve performance.
Qualifications and Experience
- Candidates should possess an SSCE OND / HND is an added advantage with 4 - 6 years of experience in security operations
- Experience in hospitality, Military, or corporate environments is an advantage
- Basic training in security, safety, or first aid is beneficial
- Prior experience with CCTV or access control systems is an added advantage.
Competencies / Skills:
- Strong observational and surveillance skills
- Good communication and interpersonal abilities
- Ability to remain calm, alert, and composed under pressure
- Basic knowledge of security procedures and safety protocols
- Physical fitness and the ability to stand or patrol for long hours
- Honesty, integrity, and a strong sense of responsibility
- Ability to operate CCTV and basic security equipment
- Report writing and documentation skills
Behavioural Qualities / Other Competences:
- Professional, respectful, and disciplined demeanor
- High integrity and trustworthiness
- Reliable, proactive, and vigilant
- Well-groomed and presentable appearance
- Ability to follow instructions and adhere to procedures
- Team player with strong work ethic
- Courageous, confident, and safety-conscious.
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Job Summary
- We are seeking a mature, highly experienced, and detail-oriented Tailor Supervisor to oversee daily tailoring operations and ensure high-quality garment production.
- The ideal candidate will supervise tailors, monitor production timelines, ensure quality standards, and maintain efficiency within the tailoring unit.
- The Tailor Supervisor must demonstrate strong leadership, technical expertise, and the ability to manage a team effectively.
Key Responsibilities
- Supervise and coordinate the activities of tailors and sewing staff.
- Ensure garments are produced according to approved designs, measurements, and specifications.
- Monitor production schedules and ensure timely completion of orders.
- Inspect finished garments to ensure quality standards are met.
- Provide technical guidance and training to tailors when necessary.
- Allocate tasks to team members based on skills and workload.
- Ensure proper use and maintenance of sewing machines and equipment.
- Identify and resolve production challenges promptly.
- Maintain a clean, organized, and safe working environment.
- Work closely with designers, cutters, and production staff to ensure smooth workflow.
- Ensure compliance with company policies and production standards.
Requirements and Qualifications
- Minimum of SSCE, OND, or relevant vocational training in Fashion Design or Tailoring.
- Minimum of 5–8 years tailoring experience, with at least 2–3 years in a supervisory role.
- Strong knowledge of garment construction, finishing, and quality control.
- Ability to supervise and manage a team effectively.
- Excellent attention to detail and quality standards.
- Good leadership, communication, and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Mature, responsible, and professional attitude.
Key Competencies:
- Leadership and team management.
- Technical tailoring expertise.
- Quality control and attention to detail.
- Time management and organization.
- Problem-solving skills.
- Communication skills.
Working Conditions:
- Work is primarily in a tailoring workshop or production environment.
- May require standing for extended periods.
- May require overtime during peak production periods.
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Job Summary
- The Head of Food is responsible for providing strategic and operational leadership for all food-related operations across the organization.
- The role oversees food production, kitchen operations, food quality, hygiene standards, menu development, cost control, and team performance to ensure consistent delivery of high-quality food products that meet customer expectations and business objectives.
- The ideal candidate must be an experienced food professional with strong leadership, operational, and commercial skills, capable of managing multi-outlet food operations while maintaining excellence in quality, safety, and profitability.
Responsibilities
Food Operations Leadership:
- Oversee all food production and kitchen operations across outlets.
- Ensure consistency in food quality, taste, presentation, and portion control.
- Coordinate daily kitchen activities to support smooth service delivery.
- Ensure compliance with approved recipes, menus, and food standards.
Menu Development and Innovation:
- Develop, review, and update menus in line with market trends and customer preferences.
- Introduce new food concepts and improve existing offerings.
- Standardize recipes and ensure accurate costing of all menu items.
- Collaborate with marketing and operations teams on promotions and product launches.
Quality Control and Food Safety:
- Enforce strict food safety, hygiene, and sanitation standards.
- Ensure compliance with HACCP, health regulations, and internal quality standards.
- Conduct routine kitchen inspections and quality audits.
- Ensure proper handling, storage, and preparation of food items.
Cost Control and Profitability:
- Monitor food costs, wastage, and portion control to achieve cost targets.
- Work with procurement and inventory teams to optimize sourcing and stock levels.
- Analyze food cost reports and implement corrective measures where required.
- Support budgeting, forecasting, and financial performance of food operations.
Team Leadership and Development:
- Lead, mentor, and supervise executive chefs, kitchen managers, and food teams.
- Identify training needs and implement capacity-building programs.
- Set performance standards and conduct regular appraisals.
- Foster a culture of discipline, teamwork, and excellence in food operations.
Operational Planning and Coordination:
- Coordinate with operations, procurement, and facility teams for smooth kitchen operations.
- Ensure availability and proper maintenance of kitchen equipment.
- Support outlet openings, renovations, and operational upgrades.
Customer Experience:
- Ensure food offerings meet customer expectations in quality, taste, and presentation.
- Address food-related customer complaints and implement corrective actions.
- Monitor customer feedback and satisfaction levels.
Reporting and Administration:
- Prepare operational and performance reports for food operations.
- Track KPIs such as food cost percentage, wastage, quality compliance, and customer satisfaction.
- Maintain accurate documentation and operational records.
Qualifications / Experience
- Bachelor’s Degree or HND in Hospitality Management, Culinary Arts, Food Science, or related discipline
- Minimum of 5 – 8 years experience in food operations, with at least 5 years in a senior leadership role
- Proven experience managing multi-outlet or high-volume food operations
- Professional culinary certifications and food safety training are an added advantage.
Skills:
- Strong leadership and kitchen management skills
- Deep knowledge of food production, culinary standards, and kitchen operations
- Strong understanding of food costing, budgeting, and cost control
- Excellent organizational and planning abilities
- Knowledge of food safety regulations and hygiene standards
- Effective communication and team management skills
- Creative and innovative mindset.
Behavioural Qualities / Other Competences:
- High level of professionalism and integrity
- Detail-oriented and quality-focused
- Proactive and results-driven
- Ability to work under pressure and manage multiple outlets
- Strong decision-making and problem-solving skills
- Passion for food excellence and continuous improvement.
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Main Functions
- The IT Supervisor is responsible for overseeing and supporting the hotel’s information technology systems to ensure smooth, secure, and uninterrupted operations.
- The role manages hotel IT infrastructure, systems support, data security, and user assistance while ensuring that all technology platforms effectively support guest services and internal operations.
- The ideal candidate must be technically competent, service-oriented, and proactive, with experience supporting hotel or hospitality IT environments.
Role Responsibilities
IT Operations and Systems Management:
- Oversee daily IT operations and ensure all systems are functioning optimally.
- Manage hotel IT infrastructure including servers, networks, workstations, and peripherals.
- Ensure smooth operation of hotel management systems (PMS), POS systems, and back-office applications.
- Monitor system performance and resolve technical issues promptly.
User Support and Helpdesk Management:
- Provide technical support to hotel staff across all departments.
- Troubleshoot hardware, software, and network issues.
- Respond to IT support requests and resolve issues within agreed timelines.
- Train staff on basic system usage and IT best practices.
Network and Internet Management:
- Manage wired and wireless network infrastructure for staff and guest use.
- Ensure reliable internet connectivity in guest rooms, public areas, and offices.
- Monitor network security, bandwidth usage, and system access controls.
Hotel Systems & Technology Support:
- Support hotel-specific systems including PMS, POS, CCTV, access control, and time attendance systems.
- Coordinate system updates, upgrades, and backups.
- Liaise with vendors for system maintenance and technical support.
Data Security and Compliance:
- Ensure data security, system integrity, and protection against cyber threats.
- Implement IT security policies, access controls, and backup procedures.
- Monitor antivirus, firewall, and system security measures.
- Support compliance with data protection and IT governance standards.
IT Asset and Inventory Management:
- Maintain inventory of IT hardware, software licenses, and accessories.
- Ensure proper use, maintenance, and replacement of IT equipment.
- Recommend procurement of IT equipment and services when required.
Reporting and Documentation:
- Prepare IT operational reports, incident logs, and system performance updates.
- Maintain documentation of IT procedures, configurations, and policies.
- Provide management with recommendations for system improvements.
Team Coordination and Development:
- Supervise IT support staff or technicians (where applicable).
- Assign tasks, monitor performance, and ensure service quality.
- Support training and development of IT team members.
Experience / Qualification
- Bachelor’s Degree or HND in Computer Science, Information Technology, or related disciplines
- 4 - 7 years experience in IT support or systems administration, preferably in hospitality
- Experience with hotel PMS, POS systems, CCTV, and access control systems is an advantage.
Competencies/Skills:
- Strong knowledge of IT infrastructure, networking, and system administration
- Experience supporting hotel PMS, POS, and hospitality systems
- Strong troubleshooting and problem-solving skills
- Knowledge of cybersecurity principles and data protection
- Good communication and user support skills
- Ability to manage vendors and external service providers
- Strong documentation and reporting abilities.
Behavioural Qualities/Other Competences:
- High level of professionalism and integrity
- Service-oriented mindset with attention to detail
- Proactive and solution-driven approach
- Ability to work under pressure and respond to emergencies
- Strong organizational and time management skills
- Team-oriented and dependable.
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Main Functions
- The Host / Hostess is responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a pleasant first impression for all visitors.
- The role serves as the primary point of contact for guests entering the restaurant, ensuring smooth flow of service and maintaining high standards of hospitality.
- The ideal candidate must be courteous, professional, well-groomed, and capable of delivering excellent customer service in a fast-paced hospitality environment.
Role Responsibilities
Guest Reception and Welcome:
- Greet guests warmly and professionally upon arrival.
- Escort guests to their tables and present menus where necessary.
- Ensure guests feel welcomed and comfortable throughout their visit.
- Maintain a positive and friendly attitude at all times.
Seating and Reservation Management:
- Manage table reservations and waiting lists efficiently.
- Monitor table availability and coordinate seating arrangements.
- Ensure optimal seating flow to support restaurant operations.
- Communicate reservation details to restaurant staff.
Customer Service and Guest Relations:
- Provide accurate information about menu items, specials, and services.
- Address guest inquiries and requests promptly.
- Escalate guest complaints or concerns to supervisors when necessary.
- Ensure guest satisfaction through attentive service.
Front-of-House Coordination:
- Coordinate with servers, supervisors, and kitchen staff to ensure smooth service flow.
- Monitor dining room activities and assist in managing guest traffic.
- Support team members during busy service periods.
Appearance and Environment Management:
- Ensure the reception area and entrance are clean, organized, and presentable.
- Maintain a professional appearance and adhere to grooming standards.
- Ensure menus and promotional materials are properly arranged.
Safety and Compliance:
- Follow all health, safety, and operational procedures.
- Ensure guest safety and orderly movement within the premises.
- Support emergency procedures if required.
Administrative and Reporting Duties:
- Maintain reservation records and guest logs.
- Report guest feedback and service issues to supervisors.
- Assist with event bookings or group reservations where necessary.
Experience / Qualification
- Minimum of SSCE or equivalent qualification
- Previous experience in hospitality, restaurant service, or customer service is an advantage
- Good command of spoken English and interpersonal communication skills
- Training in hospitality service or customer care is an added advantage.
Competencies/Skills:
- Excellent customer service and interpersonal skills
- Strong communication and coordination abilities
- Ability to remain calm and professional under pressure
- Organizational and multitasking skills
- Basic knowledge of restaurant operations.
Behavioural Qualities / Other Competences:
- Friendly and approachable personality
- Professional appearance and demeanor
- High level of courtesy and hospitality
- Team-oriented and cooperative attitude
- Reliability and punctuality.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@domeoresources.org\
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