Facility Manager at Domeo Resources International (DRI)

Main Functions

• The Facility Manager is responsible for the overall maintenance, safety, and functionality of the physical assets, including buildings, equipment, utilities, and grounds.
• The role ensures that the facilities operate efficiently, safely, and in compliance with health, safety, and environmental standards while delivering exceptional comfort and service to guests.
• The ideal candidate must possess strong technical expertise, leadership, and organizational skills, with the ability to manage multiple maintenance and operational tasks in a dynamic environment.

Role Responsibilities
Facility Operations and Maintenance:

• Oversee all maintenance and repair activities across the property, including electrical, plumbing, HVAC, mechanical and electrical systems etc.
• Develop and implement preventive maintenance programs to ensure uninterrupted operations.
• Supervise maintenance staff and coordinate external contractors or service providers.
• Monitor facility systems and utilities to ensure efficiency and safety.
• Ensure timely response to maintenance requests from various internal stakeholders.

Property Management:

• Ensure the facility’s infrastructure, fixtures, and amenities are kept in optimal condition.
• Maintain the overall appearance and functionality of all spaces
• Conduct regular property inspections and report on facility condition, maintenance needs, and improvement opportunities.
• Manage renovations, refurbishments, and upgrade projects within budget and time constraints.

Health, Safety, and Compliance:

• Enforce compliance with all safety, fire, and environmental regulations.
• Develop and maintain safety policies and emergency response plans.
• Conduct safety audits and ensure fire alarms, extinguishers, and emergency exits are operational.
• Train staff on safety procedures, emergency preparedness, and hazard prevention.
• Maintain accurate records of compliance inspections and certifications.

Energy and Utility Management:

• Monitor utility consumption (electricity, water, diesel etc.) and implement energy-saving measures.
• Manage the operation of generators and other power systems.
• Identify and implement cost-reduction opportunities through efficient resource management.
• Ensure uninterrupted power and water supply for guest comfort and operational continuity.

Vendor and Contract Management:

• Coordinate with external contractors for specialized maintenance, repairs, or installations.
• Negotiate service contracts and ensure adherence to agreed terms and performance standards.
• Evaluate contractor performance and maintain an approved vendor list.

Budgeting and Cost Control:

• Prepare and manage the facility and maintenance budget.
• Control maintenance costs while ensuring quality and efficiency.
• Maintain accurate records of expenditures, repairs, and maintenance schedules.
• Recommend capital improvements or upgrades for management approval.

Guest and Staff Support:

• Respond promptly to complaints regarding maintenance issues and ensure resolution.
• Collaborate with all departments to support seamless operations and guest satisfaction.
• Promote a culture of service excellence and proactive facility management.

Team Leadership and Development:

• Lead, train, and supervise maintenance and technical staff.
• Assign duties, monitor performance, and conduct regular team meetings.
• Encourage teamwork, accountability, and adherence to operational standards.
• Support staff development through coaching and technical training.

Experience / Qualifications

• Bachelor’s degree or HND in Facility Management, Engineering, Building Technology, or related field.
• 5 - 8 years of relevant experience.
• Professional certifications in Facility Management, Engineering, or Health & Safety (e.g., IFMA, HSE) are an added advantage.
• Proven experience managing building systems, maintenance teams, and vendor relationships.
• Strong understanding of hotel operations and guest service standards.

Competencies / Skills:

• Strong technical knowledge of building systems (electrical, mechanical, plumbing, HVAC).
• Excellent leadership and people management skills.
• Good knowledge of preventive and corrective maintenance practices.
• Understanding of health, safety, and environmental regulations.
• Strong budgeting and cost control abilities.
• Analytical thinking and problem-solving skills.
• Excellent communication and organizational skills.
• Ability to manage multiple projects and prioritize effectively.
• Proficiency in Microsoft Office Suite and maintenance management systems.

Behavioural Qualities / Other Competences:

• Integrity, professionalism, and reliability.
• Strong attention to detail and accountability.
• Calm and efficient under pressure.
• Proactive, results-oriented, and hands-on approach.
• Team player with excellent interpersonal skills.
• Commitment to guest satisfaction and service quality.
• Adaptable and responsive to operational demands.
• Strong work ethics and dedication to continuous improvement.