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  • Posted: Feb 6, 2023
    Deadline: Feb 20, 2023
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us


    Read more about this company

     

    Client Service Manager

    Job Description

    • Managing, leading, organizing, and directing client service teams.
    • Plans and directs the day-to-day activities of the client service team to work towards the achievement of departmental targets as well as ensuring the efficient utilization of resources.
    • Attending professionally to all walk-in customers, preparing tenders, quotations, invoices/receipts, and waybills.
    • Building, maintaining & sustaining attractive & creative ambience for the showroom & products on all the floors.
    • Achieving the sales targets and goals set for you and your team.
    • Managing the sales process through specific software.
    • Researching prospects and generating leads, ensuring traffic of potential customers to the showroom all the time.
    • Handling customer questions, inquiries, and complaints professionally.
    • Contacting potential and existing customers on the phone, by email, and in person.
    • Increasing business opportunities through various routes to marketing.
    • Recruiting and training client service team members.
    • Monitoring team performance and motivating them to reach targets.
    • Compiling and analyzing sales figures and reporting to the head, marketing & business development manager.
    • Collecting customer feedback, market research, and developing a robust 24hours customer service policy.
    • Keeping up to date with trends, styles, products, and competitors.
    • Attract new and existing customers to the showroom regularly.
    • Develop business-to-customer (B2C) initiatives to exceed the 85% sales target monthly.
    • Develop and maintain technologically driven sales initiatives to drive sales exponentially. ensuring the company is exceptionally active and visible on all social media channels.
    • Keep accurate inventory [hard & soft copy] of all company’s products both at the showroom and warehouse.
    • Ensuring prompt & safe delivery of customer products.
    • Promote cross-departmental communication.
    • Conducting/participating in sales team meetings.
    • Assist management in the reordering process.
    • Boosting and increasing sales in the showroom consistently.
    • Preparing monthly / annual sales reports & submit same to the head, marketing & business development manager when due.
    • Any other assignments assigned to you by your senior colleagues.

    Qualifications

    • Candidates should possess a minimum of First Degree in relevant field.
    • Minimum of 5 years experience in the field.
    • Sex: Female Prefered.

    go to method of application »

    Business Development Officer

    Job Description

    • Aggressive marketing, sourcing & attracting potential projects (corporate & individual) for all company’s products in the public and private sectors.
    • Making regular presentations about all company’s products for projects in the form of products presentation, bids, tenders, quotations, invoicing, etc.
    • Identifying and networking new corporate client prospects within your marketing environment and across nigeria, with a specific focus on winning business opportunities for the company.
    • Consistently and proactively identifying, liaising & attracting professionals in the building, real estate & construction industry to win at least 85% in these industries and specify our products to them for their various projects.
    • Developing & updating a reliable data bank of all professionals in the building, real estate & construction industry.
    • Develop and implement realistic sales & marketing strategies to achieve marketing goals.
    • Attracting new and existing clients to present our products with the focus of earning their business.
    • Maintain a knowledge repository of clients, referrals, rfp, prospects and presentations.
    • Register the company as a vendor with all relevant stakeholders and increase awareness of the company’s corporate brand.
    • Analyze the current and past budgets, expenses, sales revenues and product deficiences in order to provide recommendations for business growth and problem resolution.
    • Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
    • Participate in industry forums, client discussions, and conferencec as a representative of the company.
    • Generate income for the company through marketing of the company’s products and optimally meet your marketing target by 85%.
    • Regularly carrying out market/price/product surveys of competitors to leverage on competitor’s marketing strategies.
    • Assist in company’s branding and media communication activities such as press releases, advertisements and web site.
    • Keeping track records of your marketing activities.
    • Any other assignment assigned to you by your senior colleagues.

    Qualifications

    • Candidates should possess a minimum of First Degree in relevant field
    • Minimum of 5 years experience. Experience in Interior, furniture, sanitary wares etc is an added advantage.
    • Sex: Male/Female

    go to method of application »

    Head, Human Resources

    Job Description

    • Lead, direct & effectively supervise the entire employee on all routine functions & business processes.
    • Developing & implementing hr strategy & initiatives aligned with overall business strategy.
    • Oversees the daily workflow of the company.
    • Manage the staffing process like recruiting, interviewing, hiring, and onboarding.
    • Oversees employee disciplinary meetings, terminations and investigations.
    • Design and develop training materials and timely performance evaluations to ensure employee understand their job responsibilities.
    • Regular training, counselling, and coaching of staff.
    • Management of health, safety and environmental matters.
    • Staff attendance/payroll management.
    • Staff medical management.
    • Staff dressing ethics management.
    • Corporate hygiene maintenance.
    • Maintain confidentiality of information.
    • Renewal of professional membership annual certificates.
    • Company assets facility management; company cars, trucks, furniture, A/C, generator set, stationeries, computer systems, CCTV, central music system, internet, projector etc.
    • Carrying out other necessary administrative duties.
    • Any other responsibilities delegated to you by the managing director or executive director.

    Qualifications

    • Candidates should possess a minimum of First Degree and other relevant certifications.
    • Minimum of 5 years experience in Human Resource.
    • Sex: Male/Female

    go to method of application »

    Finance and Account Manager

    Job Description

    • Call up invoices and sales orders from the system and receive payments accordingly to respective bank accounts.
    • Monitor and review all pos transactions and daily adjust for pos charges and post net payments to respective bank accounts.
    • Confirm all pos entries in the bank statement weekly.
    • Monitor all cheque payments and ensure lodgement in the bank.
    • Post all deposited cheques into the respective banks for easy reconciliation.
    • Watch out for stale cheques, alteration, and validity for clearing cheques.
    • Review and record invoices from local and foreign vendors.
    • Track all receivables and payables & manage inventory with one software.
    • Preparation of cost and pricing schedule for foreign goods in transit concerning exchange rate fluctuation.
    • Fixing of item prices based on recommended markup by the managing director.
    • Maintain and update the system with selling prices.
    • Review all invoices issued daily to verify sales prices and confirm approval for discounts and concessions by the managing director.
    • Prepare vendor’s payment schedule as at bill due date.
    • Handle all exchange and return items in alliance with relevant sales and marketing unit.
    • Attend to external and internal auditors and prepare all schedules they need for a seamless audit process.
    • Prepare company management and financial report on a monthly and annual basis.
    • Develop a formidable inventory control system using relevant inventory packages.
    • Attend to all dues/taxes & statutory matters.
    • Conduct routine monthly physical stock checks and reconcile them with the system.
    • Diagnose the cause of inventory variance at every point.
    • Generate inventory report monthly and report all stock variance to the managing director
    • Preparation of purchase orders and stock level for timely re-order notice to management.
    • Monitoring expenditure and profits and providing reports.
    • Report all inventory that has stayed for more than a year and ensure sales.

    Qualifications

    • Candidates should possess a minimum of First Degree in relevant field.
    • Minimum of 5 years experience.
    • Sex: Male/Female

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: hr@tecclightsystems.com.ng using the Job Title as the subject of the email.

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