Key Responsibilities
Answer incoming calls from customers and respond to inquiries or resolve issues promptly and professionally.
Make outbound calls to follow up on customer inquiries, provid
Description
Job Summary:
Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of Contact Center Agents. The ideal candidate will be confident, t
Requirement:
We accept degrees in any field.
mportantly we prefer candidates that reside around Lekki, Ajah to Lakowe axis for easy access to the workplace as we don't provide accommodati
Job brief
We are looking for a Head of Contact Center Operations to oversee daily activities across functions such as Business Process Outsourcing, Contact center operations and regulatory complian
Responsibilities
Receive incoming calls, emails, or online inquiries from patients and their families, providing information on appointments, medical procedures, and general inquiries related to
Invent Alliance Limited is currently recruiting Corpers needing a PPA, to join the contact center team as interns.
Requirement
Educational qualification to related or any field is accepted.
Job Overview:
Engage current and potential customers via calls to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.
RESPONSIBILITIES
Manage large amounts of incoming phone calls.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer acc
Job Overview:
Engage current and potential customers to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.
Respons
Job Overview:
Engage current and potential customers to provide support, ensure customer satisfaction and retention towards the fulfilment of the strategic goal of the business at large.
Respons
Job Description
Handle customer complaints or enquiries via telephone, emails or text messages.
Exhibiting competent product Knowledge.
Promote good listening skills.
Manage length of call
Responsibilities
Manage the call centre’s team of agents
Periodically listen to call agent/online conversations and provide interventions when the need arises.
Available at all times f
Job Description
Make outbound calls and receive inbound calls.
Take customer orders, process them, and follow up with them.
Provide exceptional customer service and ensure customer satisfact
Job Description:
Implement reliable protocols for contract monitoring based on best practices to ensure that project activities proceed in line with the EPC Agreement and regulatory requirements
Job Description
We are seeking an experienced Contact Center Agent with a background in retail settings, dedicated to delivering outstanding customer service.
The ideal candidate will engage c
Requirements
Qualifications:
Interested candidates should possess a Bachelor's Degree with 0-2 years experience.
Must be fluent in Hausa language
Technical Competencies:
Tech s
Responsibilities
Coordinating Monthly payroll
Overseeing day to day operations of the call centre
Monitoring attendance and promptness
Troubleshooting technical glitches or mishaps.
Ensu
Job Description
We are seeking an experienced Contact Center Agent with a background in retail settings, dedicated to delivering outstanding customer service. The ideal candidate will engage client
