Waiter/Waitress at Greywood Hotels and Apartments

• The Waiter/Waitress is responsible for providing exceptional customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. The ideal candidate must be attentive, courteous, well-presented, and able to multitask in a fast-paced environment.

Key Responsibilities

• Greet and welcome guests warmly as they arrive.
• Present menus and provide detailed information when requested (e.g., portion size, ingredients, or food allergies).
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and drinks promptly and professionally.
• Check on guests regularly to ensure satisfaction and address any concerns.
• Set up dining tables with clean linens, cutlery, glassware, and condiments.
• Clear tables and reset them for the next guests.
• Ensure cleanliness and organization of the dining area at all times.
• Process payments (cash, POS, or other methods).
• Follow health, safety, and hygiene standards.
• Work closely with kitchen and bar staff to ensure smooth service.
• Assist with closing duties, including cleaning, restocking, and reporting.

Requirements

• Previous experience as a waiter/waitress is an advantage.
• Excellent communication and customer service skills.
• Ability to multitask and stay calm under pressure.
• Good personal grooming and professional appearance.
• Basic math skills and familiarity with POS systems (added advantage).
• Ability to work flexible hours, including weekends and holidays.

Qualities Needed

• Friendly and welcoming personality.
• Attention to detail.
• Team-player attitude.
• Reliability and punctuality.
• Strong work ethic.

Education

• Minimum of SSCE certificate or equivalent.