Supermarket Supervisor at Sunrise Universal Integrated Supermarket

Summary of Responsibilities

• Be fully aware of and positively promote the Mission, Vision and Values of the supermarket
• Work rotating shifts, evenings and weekends.
• Assist the Supermarket Manager with store operations including supervision of Team Members engaged in sales work, taking inventories, reconciling cash with sales receipts, maintaining operating records, and preparing daily record of transactions.
• Handle customer/donor complaints appropriately.
• In addition to supervisory function, perform store clerk, processing and cashier duties as needed.
• Ensure quality customer service is provided to all customers, donors and Team Members.
• Follow all customer service guidelines; strive to provide exceptional customer service at all times.
• Greet customers/donors, assist them in all ways possible, and ensure they feel appreciated.
• Answer customer’s questions concerning location, price, and use of merchandise.
• Coordinate production needs to maintain adequate supplies to meet store needs.
• Coordinate processing activities of Team Members.
• Provide training and assistance as needed.
• Strive to meet all assigned goals.
• Assign Team Members to perform specific duties.
• Provide clear directions and adequate supervision.
• Lock and secure the store as assigned.
• Ensure Team Members comply with established security, sales, and record-keeping procedures

Requirements

• Interested candidates should possess an HND, BA, BEd or BSc in a relevant field with 3 years work experience.