So Fresh is Nigeria's number one premium healthy food brand, that provides fresh, good, clean nutrition and promote a healthy lifestyle.
At So Fresh, we believe food should be fresh and close to nature as possible, hence we create fresh, tasty, yum, organic, nutritious and healthy food choices.
We are big on quality, hygiene, freshness and excellent cu...
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To provide leadership to the team members by overseeing the operations and management of the outlet daily with the aim to maximize profit while minimizing cost.
Job Description
Ensure standards of hygiene are maintained and that the outlet complies with health and safety regulations
Ensure adherence to all established Standard Operating Procedures relating to food production
Enforce conformance to the established food safety and quality policies
Ensure compliance to the So Fresh standard recipe and measurements
Ensure optimum performance in controlling the quality level of product and service, operating costs, customer satisfaction and safety procedures as well as sanitation, cleanliness, and hygiene.
Assess the resource requirements putting into consideration of the peak hours and appropriately schedule resource.
Ensure adherence to all established Standard Operating Procedures relating to the outlet operations and help desk activities)
Follow up to ensure all help desk sales are closed out at the promised time
Manage the well-being and health of team members
Manage the leave process of team members
Duly allocate and approve overtime hours to team members when the need arises
Actively coach and mentor team members to deliver excellent results
Conduct training in equipment in equipment operations or work and safety procedure during on-the-the job training of new hires.
Requirements
Minimum of OND, HND or B.Sc qualification
3 – 5 years’ experience in the food/retail industry
Minimum of 2 years’ experience in a supervisory role in the food/retail industry
Ability to work effectively in a fast-paced work environment.
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